QA Engineer

• Own quality outcomes across digital delivery portfolios
• Embed pipeline quality gates and continuous validation practices
• Improve automation signal quality and reduce flaky execution
• Establish standards for performance, accessibility, and resiliency validation
• Lead people, capacity planning, and vendor execution
• Define risk‑aligned test strategies for rapid delivery
• Partner with Product and UX to improve acceptance quality

Quality Assurance Director

Data Engineer

• Own full product lifecycle from discovery through launch and post-production monitoring
• Manage and prioritize product backlog; write clear user stories/epics with defined acceptance criteria
• Lead complex migrations and modernization efforts, including legacy-to-modern transitions and parallel-run strategies
• Define and track OKRs; measure outcomes and communicate business impact to leadership
• Develop business case, business plan and roll-out of specific products or experiences
• Monitor the marketplace to assess product, technology, and market trends

Senior Product Manager – Data Platform

Full-stack Engineer

• Assists in the development, testing, and implementation of software solutions.
• Assists with designing software solutions.
• Writes code, tests and deploys software.
• Prepares technical and procedural documentation required for software.
• Maintains and debugs software.

Software Developer

Marketing

• Develop and manage marketing strategies for customer rewards program
• Build customer-centric marketing strategies based on business priorities
• Communicate progress and risks to stakeholders
• Drive customer engagement and retention through marketing of rewards-driven benefits
• Partner with cross-functional teams to deliver multi-channel marketing strategies
• Deliver end-to-end creative development and marketing campaigns
• Analyze marketing performance and optimize based on KPIs
• Implement integrated marketing plans based on customer insights and competitive landscape

Loyalty & Rewards Marketing Lead

Analyst

• Provides financial and regulatory reporting and analyses to maintain adequate controls over the financial and regulatory reporting processes
• Responsible for running complex business performance, risk and operational analytics
• May include the development of analytical methods/models to assess market, credit and/or operational risk of new and existing financial products
• Leverages business / product expertise to rigorously analyze large datasets, improve risk adjusted returns, deliver profitable growth, and communicate conclusions
• Synthesizes analytical results and develops, recommends, and implements business strategies that improve lending decisions, assist in managing risk, increase revenues, reduce exposure to losses, meet business goals, and improve performance
• Establishes baselines for strategies and tracks actual performance to expectations
• Applies predictive models, third party data, and other tools to develop and execute appropriate segmentation and targeting for acquisition and portfolio strategies to provide insight into portfolio risk
• Manages engagements with internal and external information suppliers ensuring solution is fit for purpose while maintaining appropriate governance and oversight
• Works with business, credit, data, and model development partners to design, develop, and monitor test designs and analytical reporting to track and enhance strategies
• Designs / enhances standard reporting suites for regular product / portfolio reviews
• Collaborates with the line of business, Finance, and Risk partners to assess and establish credit risk appetite and to understand its implications, as well as to establish policies and procedures governing the identification, monitoring, and management of risk appetite

Portfolio Analyst, Strategic Analyst, Senior

Financial Planning and Analysis

• Actively and regularly coaches and educates internal eco partners to drive investment visibility
• Identify investment opportunities and lead team on actions to achieve investment results
• Build strong relationships that drive referral activity
• Promote PNC's products and services to existing and prospective clients
• Develop and implement investment and insurance strategies
• Provide sound guidance for clients by recommending the best products
• Efficiently handling service transactions and identifying and executing sales opportunities
• Creates customer loyalty and grows customer share of wallet

Licensed Investment Services Consultant

Customer Support

• Support a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met
• Establish and monitor process performance measurements and business impact
• Prepare performance statistics and reports for internal stakeholders and senior management
• Monitor the production workflow and assist team members with escalated process issues
• Independently identify and resolve exceptions and serve as a point of escalation
• Monitor effectiveness and efficiency of production and/or process
• Determine and drive change and improvement efforts in production and/or processes
• Ensure the business adheres to policies, procedures and regulatory standards
• Independently resolve compliance issues and drive risk mitigation activities

Operations Product Support Specialist

Manager

• Manage a team of Portfolio Owners and deliver a series of initiatives from ideation through discovery, development and delivery
• Partners with key business, product and tech stakeholders across the Enterprise to manage dependencies, identifying opportunities and competing priorities
• Oversee Program Analysis and Reporting, leveraging insights to inform improvement opportunities
• Oversees continual agile and operational transformation, partnering with product to adopt industry best practices
• Supports key internal processes, including Change at PNC, project funding and staffing, budgeting, etc.; manages budget tracking and burndown for Servicing Product Team
• Drives annual planning process for team
• Develop tracking, identify and implement efficiency strategies across the product and tech organization
• Supports Head of Servicing Product to develop and deliver Senior Leadership updates

Portfolio Management Manager – Retail Lending Servicing Product

• Supports the team with analytical tasks on vast amounts of structured and unstructured data to extract actionable business insights.
• Participates in the data gathering, data processing and data mining of large and complex datasets.
• Supports the team in developing algorithms using advanced mathematical and statistical techniques like machine learning to predict business outcomes.
• Assists with analytical experiments in a methodical manner to find opportunities for product and process optimization.
• Assists in the presentation of business insights to management using visualization technologies and data storytelling.
• May partner with Data Architects, Data Analysts, Data Engineers and Visualization Experts to develop data-driven solutions for the business.

Fraud Model Analyst

Program Manager

• Own and manage a portfolio of completed and in‑flight programs and projects within an assigned lending domain.
• Lead end‑to‑end delivery, including planning, execution, risk management, issue resolution, and stakeholder communication.
• Ensure programs meet scope, schedule, budget, and quality expectations.
• Provide coaching, development, performance management, and talent planning.
• Apply strong knowledge of lending products, processes, and regulations to guide teams and inform decision-making.
• Partner with technology, product, and business stakeholders to ensure solutions meet functional and technical requirements.
• Allocate and manage resources to ensure optimal delivery capacity.
• Identify capability gaps and make recommendations for staffing or skill development.
• Contribute to annual planning, roadmap development, and strategic prioritization.

Program Manager I – Lending Technology

Sales

• Manages and directs a team to achieve business results and customer experience goals.
• Oversees the execution of strategy.
• Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities.
• Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics.
• Develops and oversees the execution of account and sales plans.
• Manages risk/return and drives quality for new and/or existing clients.
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Manages effective network of senior internal and external relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Focuses on bringing the full range of PNC's products and services to the client.
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• Develops team members while monitoring progress against individual goals.
• Motivates and develops staff, including acquiring top talent and managing performance-based issues.
• Effectively plans, organizes, directs, analyzes and evaluates staff and processes.
• Connects strategy to day-to-day activities and updates the team on a regular basis.
• Coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests.

Sales Leader I – Payments Merchant Services

• Design and build scalable services and applications supporting the Retail Studio / PVE platform
• Develop solutions that enable synthetic data modeling, validation workflows, and production scenario simulation
• Contribute to API-first architecture and reusable service frameworks (aligned with evolving API leadership roles)
• Delivery capabilities aligned to branch, care center (CCCC), and retail customer use cases
• Translate business validation needs into technical solutions supporting production readiness
• Support expansion into more complex account structures and customer relationships over time
• Participating in Agile/Kanban workflows tied to Retail Studio backlog and roadmap
• Deliver iterative releases aligned to tight timelines and critical path milestones
• Partner closely with engineering, product, and contract teams during build-out phases
• Drive CI/CD, automated testing, and production-quality engineering practices
• Support release management, validation governance, and control frameworks for PVE
• Contribute to observability, resiliency, and scalable system design
• Act as a senior technical contributor and mentor for junior engineers
• Influence team structure and engineering practices during Retail Studio build-out
• Participate in hiring, interviewing, and shaping future team capabilities

Principal Software Engineer

• Own quality outcomes across end‑to‑end lending workflows
• Align test strategy to change complexity, data sensitivity, and business criticality
• Establish delivery governance and evidence practices aligned to risk expectations
• Drive intelligent automation and pattern‑based defect prevention
• Lead staffing, capacity planning, and vendor accountability
• Define domain test strategy and readiness practices
• Improve upstream quality through early engagement and testability improvements
• Partner with enablement teams to mitigate environment and test data constraints
• Lead root‑cause analysis and corrective actions for recurring issues
• Provide leadership reporting on quality posture and delivery risk

• Independently performs advanced quantitative analyses and model development to drive decision-making by running quantitative strategies.
• Makes recommendations based on analyses.
• Analyzes and develops new model frameworks by supporting the line of business.
• Refines, monitors, and reviews existing models.
• Conducts on-going communication with model owners and model developers during the course of the review.
• Works with larger, more complex datasets to create models.
• Performs quantitative analysis and develops complex reports.
• Performs qualitative and quantitative assessments of all aspects of models including theoretical aspects, model design and implementation as well as data quality and integrity.
• Analyzes complex data and associated quantitative analysis.
• Makes recommendations based on findings from data analytics.
• Uses quantitative tools and techniques to measure and analyze model risks and reaches conclusions on strengths and limitations of the model.
• Prepares and analyzes detailed documents for validation and regulatory compliance, using applicable templates.

Senior Quantitative Analytics and Model Analyst – Commercial Credit, Financial Valuation Models

Backend Engineer

• Leads the design, development, and maintenance of software solutions across multiple product lines
• Directs and consults on all phases of software engineering life cycle and troubleshoots technical problems as needed using agile methods
• Leads complex problem solving and resolves workflow problems through automation optimization
• Monitors security technology trends and ensures the adaptability of techniques to various system architectures
• Encourages sound technology choices and drives innovative technology architecture and solution design
• Provides technical guidance and support to colleagues and solution development

Quality Assurance Director

Senior Product Manager – Data Platform

Software Developer

Loyalty & Rewards Marketing Lead

Portfolio Analyst, Strategic Analyst, Senior

Licensed Investment Services Consultant

Operations Product Support Specialist

Portfolio Management Manager – Retail Lending Servicing Product

Fraud Model Analyst

Program Manager I – Lending Technology

Sales Leader I – Payments Merchant Services

Principal Software Engineer

Quality Assurance Director

Senior Quantitative Analytics and Model Analyst – Commercial Credit, Financial Valuation Models

Senior Software Engineer – Delphi, C#, Java