Sales Leader I – Payments Merchant Services

PNC

Sales Leader managing a team of Virtual Payment Advisors discussing Merchant Services at PNC. This role involves achieving business results and customer experience goals.

Posted 5/29/2026full-timeLittle Falls • New Jersey • 🇺🇸 United StatesSenior💰 $80,000 - $187,200 per yearWebsite

About the role

Key responsibilities & impact

Manages and directs a team to achieve business results and customer experience goals.
Oversees the execution of strategy.
Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities.
Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics.
Develops and oversees the execution of account and sales plans.
Manages risk/return and drives quality for new and/or existing clients.
Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
Manages effective network of senior internal and external relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
Focuses on bringing the full range of PNC's products and services to the client.
Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
Develops team members while monitoring progress against individual goals.
Motivates and develops staff, including acquiring top talent and managing performance-based issues.
Effectively plans, organizes, directs, analyzes and evaluates staff and processes.
Connects strategy to day-to-day activities and updates the team on a regular basis.
Coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests.

Requirements

What you’ll need

8+ years of industry experience
at least 5 years of prior management experience
university / college degree required, higher level education such as a Masters degree, PhD, or certifications desirable
knowledge in conflict management, decision making, critical thinking, effective communications, managing multiple priorities, sales management, selling.

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match, pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales managementrisk managementcredit risk analysisaccount planningstrategic executionperformance managementcustomer relationship managementreporting toolssales tools

Soft Skills

leadershipcoachingeffective communicationconflict managementdecision makingcritical thinkingorganizational skillsmotivational skillsteam development

Certifications

university degreeMasters degreePhD