Account Manager

• Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals
• Typically works with clients with basic levels of risk and complexity of needs
• Generally works with higher degree of supervision
• With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet
• Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services
• Manages risk/return and drives quality for new and/or existing clients
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being
• Focuses on increasing client engagement and loyalty
• Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
• Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
• As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies

Relationship Manager I – Business Banking

• Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
• Works with clients with moderate levels of risk and complexity of needs.
• Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet.
• Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients.
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
• Focuses on increasing client engagement and loyalty.
• Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services.
• Demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

Relationship Manager II – Business Banking

• Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals
• Typically works with clients with basic levels of risk and complexity of needs
• Generally works with higher degree of supervision
• With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet
• Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services
• Manages risk/return and drives quality for new and/or existing clients
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being
• Focuses on increasing client engagement and loyalty
• Builds an effective network of internal and external relationships to actively acquire new clients and/or expand existing clients and enhance the client experience
• Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
• Demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies

• Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
• Typically works with clients with basic levels of risk and complexity of needs.
• Generally works with higher degree of supervision.
• With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet.
• Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients.
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
• Focuses on increasing client engagement and loyalty.
• Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services.
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

• Handle relationship management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share
• Work with clients with basic levels of risk and complexity of needs
• Acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet
• Manage origination, financial analysis, negotiation and documentation of credit and non-credit products and services
• Identify and mitigate different types of risk, such as regulatory, reputational, operational, and credit risks
• Focus on client opportunities by providing ideas and insights based on an understanding of the client's needs
• Build effective networks of internal and external relationships to acquire and/or expand existing clients

Full-stack Engineer

• Design, develop, and maintain RESTful and/or GraphQL APIs
• Build scalable, secure, and high-performing API services
• Define API contracts and documentation (OpenAPI/Swagger)
• Integrate APIs with databases and third-party services
• Optimize API performance and reliability
• Implement authentication and authorization (OAuth2, JWT)
• Collaborate with cross-functional teams
• Conduct code reviews and enforce API standards
• Support ARGO-based deployments and workflows
• Assist with CI/CD pipelines and GitOps practices
• Collaborate with DevOps teams
• Troubleshoot deployment issues

Senior Software Engineer – API Development

Systems Engineer

• Lead by example, mentoring and coaching junior team members in business analysis best practices and Agile methodologies
• Experience in understanding business intent of projects or requests and breaking them down into fine grain business scenarios or logical steps
• MVP Identification, Dependency Sequencing & Management
• Feature Identification & Business Capability Segmentation
• Effort Scoping, Management & Negotiation
• Write explicit and succinct system requirements and use cases
• Create system flows that capture the system to system interaction and behavior of a given capability
• Work with stakeholders and business/IT partnership coordination
• Understand and socialize impact of changes to existing capabilities to end users
• Experience maintaining and organizing team backlogs
• Drive change management and process improvement

Senior Business Systems Analyst

Financial Crime

• Develops plans and assists in the overall implementation of enterprise wide and business unit Anti-Money Laundering (AML) and Sanctions Programs to prevent illegal, unethical, or improper business practices
• Assists in the execution and oversight of activities to comply with the Bank Secrecy Act, AML, USA PATRIOT ACT and Sanctions Program requirements
• Developing ability to constructively challenge conclusions/status quo
• Update AML and Sanctions policies and procedures as needed
• Ensure that Compliance Manuals, Front Office Manuals, policies and procedures accurately reflect current laws, rules, other regulatory requirements and management intent
• Independently challenges analyses, reviews and recommendations
• Identify and define the AML and Sanctions objectives for assigned line(s) of business, products/services and applicable regulations
• Communicate and socialize those objectives (from a leadership position) to the business
• Coordinate AML and Sanctions compliance monitoring and oversee preparation of compliance reports
• May serve as a resource regarding AML and Sanctions compliance impact on overall business activities, product development and customer activities
• Prepares and edits AML and Sanctions compliance reports and/or customer risk profiles
• Identifies issues, recommends corrective action plans and escalates through proper governance channels as needed
• Analyzes assessments of AML and Sanctions risk and internal controls
• Researches AML and Sanctions regulatory developments
• Assists, as appropriate, in updating or implementing new/enhanced processes in order to ensure timely and effective compliance with new AML and Sanctions regulatory requirements
• Supports key business initiatives by identifying AML and Sanctions Compliance risks and providing resolutions to manage these risks
• Serves as a resource regarding AML and Sanctions compliance impact on such matters on overall business activities, product development and customer activities

Senior AML Sanctions Specialist – AML Data Operations, Analytics

Engineering Manager

• Manage development projects, teams, and application support functions
• Oversee application development, installation, and maintenance
• Ensure adherence to quality standards and enterprise guidelines
• Drive product strategy from a technical leadership perspective
• Lead development across Salesforce platform (Sales Cloud, Service Cloud, Marketing Cloud Account Engagement, CPQ)
• Deliver pricing, quoting, and margin optimization capabilities
• Ensure solutions align with business needs and enterprise architecture
• Guide development and delivery of integrations (REST/SOAP APIs)
• Ensure scalability, security, and performance of integrated systems
• Lead, mentor, and develop engineering teams
• Maximize staff contribution through professional development and teamwork
• Manage hiring, performance, and vendor coordination
• Support root cause analysis and issue resolution in production environments
• Ensure secure and compliant application design across layers
• Monitor system performance and continuous improvements
• Interface between engineering, product, and leadership teams
• Communicate technical concepts effectively to business stakeholders

Senior Software Engineering Manager – Salesforce, Sales, Servicing, API Integration

Data Engineer

• Develops, supports and implements data services for multiple applications to meet business objectives and user requirements
• Uses technical knowledge and industry experience to design, build and maintain technology solutions
• Works closely with users, developers, operations and business partners to define data service requirements and the data preparation process development
• Designs and builds data service infrastructure on multiple data platforms, according to key business processes and the overall workflow
• Develops and implements data solutions for multiple applications to ensure its scalability, availability and maintainability
• Implements data migration and transformation activities/processes to ensure the accuracy and security of data solutions

Communications

• Serve as the primary in-business communications advisor for the Technology Business Operations function, supporting major initiatives, transformation efforts, and key events.
• Simplify complex, technical, or competing messages into clear, concise, and focused content that helps employees understand priorities, changes, and required actions.
• Manage and maintain an integrated editorial calendar to streamline communications, reduce duplication, and ensure timely, coordinated, and actionable messaging across initiatives.
• Translate highly technical and operational topics into plain-language, business-relevant communications while preserving accuracy and intent.
• Partner closely with Technology stakeholders, Engagement teams, OCM, and Marcom to align messaging strategies and deliver consistent communications using approved tools and channels.
• Act as a subject matter expert in communications strategy, influencing and promoting best practices that support business objectives and enhance employee experience.
• Collaborate with senior leaders and key decision-makers to drive cross-functional alignment, ensuring messaging is cohesive, relevant, and impactful.

Business Experience & Planning Advisor – Communication Strategy

Data Scientist

• Design reusable and AI-ready data products aligned to the organizational structure of retail-banking portfolios and associated process families
• Define and lead the vision, strategy, and roadmap for reusable, AI‑ready retail banking data products that support consumer and small‑business banking.
• Align data product investments to enterprise priorities including personalization, automation, responsible AI, and digital transformation.
• Translate business capabilities into modular data products (datasets, features, semantic layers, APIs) designed for repeated use across channels and use cases.
• Manages all aspects of organizational data; establishes and maintains policies and procedures for planning, designing and maintaining an information bank to ensure that data services are delivered in a high-quality and profitable manner.
• Provides senior leadership, direction and methodology for analysis, structure and storage of critical organizational data.
• Oversees the integrity and maintenance of organizational data.
• Monitors and reviews major organizational activities and goals to ensure important data needs are anticipated, and met.
• Reviews and recommends policies and procedures for collecting and managing organization data.

Senior Data Manager – Retail Data Product Design

General Counsel

• negotiating third party agreements for the entire organization
• advising internal clients on contract matters arising at any point of procurement process from RFP to contract implementation and disputes
• reviewing complex third-party agreements and identifying risks and escalating them to the proper stakeholders
• providing contract interpretation and conflict resolution support after the contract is executed
• partnering with internal stakeholders to evaluate a potential breach of contract
• drafting demand letters and vendor communications
• training Supply Chain quarterly on contracting best practices
• supporting merger and acquisition due diligence activity
• understanding key regulatory considerations that drive third-party engagements
• identifying and managing legal risk for the organization
• conducting research, providing procedural legal advice, and participating in the support and resolution of significant legal matters
• providing enterprise perspective and partnership to inside and outside legal counsel
• reviewing and preparing transactional and other routine legal documentation

Contracts Counsel

Analyst

• reviews and investigates customer cases, reports and work for potential and actual loss
• minimizes fraud, Anti-Money Laundering and/or organizational risk
• performs early detection of suspicious activity
• controls and prevents losses
• may lead the work of and/or train detection and investigation staff
• researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities
• recommends disposition
• identifies gaps and control enhancements
• uses defined research procedures to identify and resolve issues
• identifies trends and escalates as appropriate
• follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss
• shares best practices among the team and/or service partners
• prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate

Relationship Manager I – Business Banking

Relationship Manager II – Business Banking

Relationship Manager I – Business Banking

Relationship Manager I – Business Banking

Relationship Manager I – Business Banking

Relationship Manager I – Business Banking

Senior Software Engineer – API Development

Senior Business Systems Analyst

Senior AML Sanctions Specialist – AML Data Operations, Analytics

Senior Software Engineering Manager – Salesforce, Sales, Servicing, API Integration

Data Engineer

Business Experience & Planning Advisor – Communication Strategy

Senior Data Manager – Retail Data Product Design

Contracts Counsel

Detection & Investigation Analyst Lead