Backend Engineer

• Provides detailed technical design and development of software solutions using existing and emerging technology platforms
• Proposes & designs software solutions to address complex business needs
• Writes code, tests and deploys software
• Prepares technical and procedural documentation required for software
• Maintains and debugs software

Senior Software Engineer – Angular/Java

Full-stack Engineer

• Develops, tests and implements software solutions
• Designs software solutions to address business needs
• Writes code, tests and deploys software
• Prepares technical and procedural documentation required for software
• Maintains and debugs software
• Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
• Assessing and effectively managing all of the risks associated with their business objectives and activities

Software Engineer

• Creates and leads the technical design and development of software solutions.
• Proposes & designs software solutions to address complex business needs.
• Prepares technical and procedural documentation required.
• Facilitates complex problem resolution.
• Provides technical guidance and support to colleagues.
• Reviews coding, testing, and documentation of software.
• Applies modern principles, methodologies and tools to advance business initiatives and capabilities.

Lead Software Engineer

Sales

• manage and direct a team to achieve business results and customer experience goals
• oversee execution of strategy
• lead and coordinate daily activities of team members engaged in customer and/or prospect management activities
• attract new customers and/or grow existing customer relationships by coaching and managing to defined strategies and tactics
• develop and oversee execution of account and sales plans
• manage risk/return and drive quality for new and/or existing clients
• identify and mitigate different types of risk
• manage effective network of senior internal and external relationships
• motivate and develop staff and monitor progress against individual goals
• connect strategy to day-to-day activities and update team regularly

Regional Sales Manager

• Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions.
• Leverages technical knowledge and industry experience to design, build and maintain technology solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• Consults junior staff regarding complex issues and best practices.
• Provides a systematic analysis on the most complex client requirements within the traceability framework and resolves any functional problems encountered.
• Oversees the quality of complex project deliverables while ensuring that they are in compliance with relevant standards and processes.

Senior Technology Engineer – iOS Developer

• Design, code, test, deploy, and maintain software solutions
• Translate business requirements into technical designs and working applications
• Debug, troubleshoot, and support production systems
• Participate in project lifecycle delivery, including deployments
• Create and maintain technical and procedural documentation
• Collaborate effectively with teammates and mentor newer developers
• Provide accurate estimates for well-defined development tasks

Software Developer, Delphi

Product Manager

• Responsible for end-to-end business and financial results for multi-faceted, complex products
• Selection, design, development and promotion of new and existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics
• Use knowledge of emerging technologies to deliver products to customers through all applicable channels
• Prioritize and make decisions regarding recommendations
• Champion business cases, business plan and roll-out of specific products, product groups or experiences
• Monitor the marketplace to assess product, technology, and markets trends to identify a market need or opportunity
• Recommend innovative new products, new experiences or enhancements to existing products and develops and designs the features of a designated new or existing products
• Manage the end-to-end development, production, roll-out, pricing or promotion of specific products, product groups or experiences and resolves complex operational and process problems that arise
• Partner with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners
• Participate and/or lead activities with external stakeholders and clients to ensure all product offerings meet their strategic goals
• Develop product-specific marketing initiatives
• Support risk management, compliance and audit needs as part of the first line of defense
• Drive business, financial and customer experience results of new and existing products and recommend modifications in product features and/or marketing to improve results
• Coordinate across groups and lead key contributors

Lead Product Manager

Android Engineer

• Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions
• Leverages technical knowledge and industry experience to design, build and maintain technology solutions
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives
• Consults junior staff regarding complex issues and best practices
• Provides a systematic analysis on the most complex client requirements within the traceability framework and resolves any functional problems encountered
• Oversees the quality of complex project deliverables while ensuring that they are in compliance with relevant standards and processes

Senior Technology Engineer – Android Developer

QA Engineer

• Reviewing upcoming stories and features to ensure requirements and acceptance criteria are testable and complete.
• Designing and owning test strategy and coverage for complex business flows spanning UI, APIs, fraud checks, and downstream systems.
• Creating and executing test cases in Jira/Xray and ensuring execution evidence meets enterprise standards.
• Performing functional, integration, regression, accessibility, and cross browser testing based on release risk.
• Leading SIT and Regression planning, including sequencing, dependencies, environments, and test data readiness.
• Logging, tracking, and validating defects through closure in partnership with development teams.
• Taking ownership of release level documentation (e.g., test plan or test strategy, test summary or release report), ensuring accuracy, traceability, and alignment with test execution and risk posture.
• Reviewing automation coverage and collaborating to improve reliability, reduce flakiness, and support CI/CD.
• Communicating clear testing status, risks, and release readiness to stakeholders and leadership.
• Mentoring QEs on test design quality, governance expectations, and tooling best practices.

Senior Quality Assurance Specialist

Engineering Manager

• Lead and manage multiple engineering and delivery teams supporting contact center platforms, including IVR, workforce management, and productivity tooling
• Serve as a people-focused leader responsible for talent development, performance management, coaching, and team health across diverse role types
• Drive consistent, high-quality delivery through Agile practices, ensuring teams meet commitments for reliability, scalability, and operational excellence
• Partner closely with Product, Operations, Architecture, and Vendors to align technology delivery with business priorities
• Oversee vendor-supported platforms, ensuring strong governance, performance, and integration within enterprise systems
• Champion continuous improvement through metrics, feedback loops, and modern engineering and delivery practices
• Influence across organizations and levels, balancing strategic direction with hands-on delivery leadership
• Ensure platforms meet enterprise standards for availability, security, and compliance in a mission‑critical contact center environment

Senior Software Engineering Manager – Contact Center

Account Manager

• Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals
• Typically works with clients with basic levels of risk and complexity of needs
• Generally works with higher degree of supervision
• With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet
• Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services
• Manages risk/return and drives quality for new and/or existing clients
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being
• Focuses on increasing client engagement and loyalty
• Builds an effective network of internal and external relationships to actively acquire new clients and/or expand existing clients and enhance the client experience
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
• Demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies

Relationship Manager I – Business Banking

• Lead the design and development of NLP modules
• Drive experimentation and refinement of language models
• Ensure high‑quality intent recognition
• Maintain and debug software solutions
• Write code, test and deploy software
• Propose & design software solutions to address complex business needs
• Prepare technical and procedural documentation

Senior Software Engineer – CoreAI

• Manages and directs a team to achieve business results and customer experience goals
• Oversees the execution of strategy
• Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities
• Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics
• Develops and oversees the execution of account and sales plans
• Manages risk/return and drives quality for new and/or existing clients
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
• Connects strategy to day-to-day activities and updates the team on a regular basis

Sales Leader I – Business Banking

• Participate in analyzing business requirements and production specifications for changes made to technology applications
• Formulate and define the system scope and objectives, based on user needs and business processes
• Direct business process improvement projects for internal business groups, aiming to improve business results
• Identify and document all system constraints, implications and consequences of various proposed system changes
• Provide recommendations for addressing and resolving business issues for a specific business group

Senior Bus Systems Analyst – Agile, Data, QA

Analyst

• Supports the team with analytical tasks on vast amounts of structured and unstructured data to extract actionable business insights.
• Participates in the data gathering, data processing and data mining of large and complex datasets.
• Supports the team in developing algorithms using advanced mathematical and statistical techniques like machine learning to predict business outcomes.
• Assists with analytical experiments in a methodical manner to find opportunities for product and process optimization.
• Assists in the presentation of business insights to management using visualization technologies and data storytelling.
• May partner with Data Architects, Data Analysts, Data Engineers and Visualization Experts to develop data-driven solutions for the business.

PNC