Senior Director, Alliances
Odaseva
Program Manager, Digital Products Operations
Planned Parenthood Federation of America
full-time
Posted on:
Origin: • 🇺🇸 United States • District of Columbia, New York, Washington
Visit company websiteSalary
💰 $95,000 - $100,000 per year
Job Level
Mid-LevelSenior
About the role
- The Program Manager is responsible for planning, executing, and sustaining high-impact technology programs, with a particular emphasis on affiliate-facing vendor technologies and fundraising technology platforms.
- Includes project management, vendor coordination, cross-functional communication, and operational process improvement.
- The Program Manager will guide project teams, align stakeholders, and ensure accountability to timelines, budgets, and performance outcomes.
- Collaborate closely with internal partners (Legal, Finance, Procurement, Fundraising, and Digital Technology) to ensure cross-functional alignment.
- Partner with affiliate stakeholders and national teams to understand needs, define requirements, and facilitate successful technology adoption. Support a culture of collaboration, equity, and learning within Digital Products and across the broader organization.
- Lead end-to-end project management for affiliate vendor technology implementations and fundraising initiatives; defining timelines, tracking milestones, and managing execution.
- Drive cross-functional planning and coordination with internal teams, affiliate partners, and vendors.
- Develop and maintain project documentation (plans, roadmaps, risk logs, etc.) and ensure clear communication of status, risks, and dependencies.
- Align technology implementations with broader Digital Products and organizational goals.
- Manage vendor relationships in collaboration with procurement, legal, and program leads, including intake, contracting, compliance, and performance tracking.
- Facilitate affiliate engagement for pilot programs, vendor feedback loops, and implementation support.
- Liaise with administrative teams to support contract renewals, RFP processes, and documentation of service-level expectations.
- Serve as the primary point of contact for project-related communication between vendors and affiliate stakeholders.
- Maintain budget tracking, invoicing, and vendor reporting systems to ensure financial compliance and transparency.
- Contribute to the development and management of standard operating procedures (SOPs), templates, and documentation repositories.
- Support internal knowledge sharing and documentation, including playbooks, process maps, and toolkits.
Requirements
- 5+ years of experience in program or project management, ideally in nonprofit, healthcare, or digital technology environments.
- Demonstrated success in managing vendor-driven technology projects across complex stakeholder environments.
- Experience implementing or managing affiliate-facing or fundraising platforms is strongly preferred.
- Strong organizational and problem-solving skills, with a focus on operational execution and stakeholder coordination.
- Proficiency with project management and collaboration tools (e.g., Asana, Smartsheet, Google Workspace, Slack).
- Strong communication and facilitation skills with internal and external audiences.
- Ability to manage multiple projects simultaneously in a fast-paced, evolving environment.
- Experience with contract and budget management, including vendor invoicing and performance tracking.
- Commitment to Planned Parenthood’s mission and to advancing equity, access, and patient-centered care.
