Planar

Full-stack Engineer

• Provide Engineering input to Product Development and increase emphasis on defining manufacturing, installation, and service strategy
• Define material parts and spares (FRUs)
• Define material delivery, labels, packaging, and shipping instructions to improve efficiency through factories and warehouse to installation
• Define information delivery; collaborate with factories and Product Marketing to develop infrastructure for organized factory support files (firmware, software settings, control software, calibration data, packing lists/BOMs)
• Regular trips to partner factories for cross training, quality control, relationships, knowledge transfer, and process sharing; trips to support development and validations (PVT, FATs)
• Prepare Documentation - technical instructions and user manuals (install/internal customer)
• Create Process and Instructions – develop and implement standardized processes for all supported products including work instructions, troubleshooting and repair procedures
• Utilize Test Software – develop, implement, and support automated test software and diagnostic tools to drive quality control, efficiency, and traceability
• Design and implement workstations to support evaluation, troubleshooting, and repair, including optimizing station layout and workflow
• Provide training support to the Product Marketing team for product families
• Participate in the design of factory layout to maximize operational efficiency, integrating Production, Repair Depot, and Flex teams
• Assist in failure analysis for field returns to reduce time to root cause
• Serve as product technical support for issues escalated by Tech Support, remotely or on-site
• Collaborate with Installation teams, AE's, and Tech Support to gather feedback and drive continuous improvement across production to installation
• Manufacturing vendor support - transfer of new design to vendor
• Act as Product Expert in product implementation whether developed internally or externally
• Change review and BOM/Configuration upkeep
• Perform related duties as assigned
• Maintain compliance with all company policies and procedures

Product Engineer