Planar

Payroll

• Manage the HRIS system, including configuration, updates, and maintenance.
• Perform regular audits of HRIS data to ensure accuracy and integrity.
• Serve as the primary point of contact for HRIS-related inquiries and troubleshooting.
• Collaborate with IT and vendors to resolve technical issues related to the HRIS.
• Train and support HR staff and end-users on HRIS functionalities and best practices.
• Maintain detailed documentation of payroll, commission and HR processes
• Process bi-weekly payroll ensuring compliance with federal, state, and local regulations.
• Collect, calculate, and input payroll data such as employee hours, deductions, and bonuses into the HRIS.
• Review payroll reports for discrepancies and take corrective actions as necessary.
• Maintain accurate records of payroll transactions and employee information.
• Maintain the General Ledger for payroll in ADP
• Assist in year-end tax reporting, including W-2 and 1095 preparation for ACA reporting.
• Generate and analyze HRIS and payroll reports for management to support decision-making.
• Monitor compliance with labor laws, tax regulations, and company policies related to payroll and employee data.
• Conduct regular reviews of HRIS processes and payroll systems to identify areas for improvement.
• Work closely with HR team members on various projects related to employee data management and payroll improvements.
• Assist with onboarding and offboarding processes, ensuring proper document management within the HRIS.
• Support benefits administration, including billing, audits, tracking eligibility and enrollment.
• Provide support to Manager as needed for monthly commission calculations.

HRIS/Payroll Administrator

Support Engineer

• **What you'll do: **
• - Respond effectively and promptly to customer service requests received via telephone & email.
• - Work with other departments in the company to streamline support for customers
• - Track and reproduce customer service requests using Salesforce, Microsoft D365, PLM and resources available online.
• - Escalate unresolved service requests and challenging support requests to the appropriate advanced technical level.
• - Provide effective resolution on all service requests and close the loop with customers in a timely manner.
• - Identify and escalate failure trends to appropriate individuals.
• - Provide input to ensure customer service documented processes are updated as new products are introduced and go end of life
• - Maintain acceptable standards of office conduct
• - Maintain acceptable standards of customer communication
• - Demonstrate ability to come to work with both timely and regular attendance
• - Demonstrate ability to handle stress effectively

Technical Support Agent

Sales Development Rep

• Our company is seeking a highly motivated Sales Development Representative to help us grow our business in the audio-visual (AV) industry.
• The successful candidate will be responsible for developing new business opportunities, maintaining relationships with existing clients, and maintaining our showroom presence in South Florida.
• Desire to educate customers on display technology, in a showroom, office, or job site location.
• Identify & develop new business opportunities. This will be accomplished by reaching out to potential clients, attending industry events, and participating in networking opportunities.
• Drive business impact by conducting lead generation and innovative campaigns to attract customers.
• Ensuring all business development activities are coordinated and executed in a timely manner.
• Grow existing accounts clients by providing excellent customer service and offering new products and services.
• Maintain CRM for contact details and to support pipeline management.
• Collaborate with the sales team to create and implement sales strategies that align with company goals.
• Work closely with the marketing team to create marketing materials and promotional campaigns that promote our products and services.
• Manage the showroom and ensure that it is presentable, stocked, and up to date with the latest AV technology.
• Meet corporate and sales objectives.
• Perform other related duties as assigned by management.

Sales Development Representative

Account Manager

• Refine and execute sales strategy to meet business goals in the territory
• Identify, recruit, attain, and manage the best channel partners and industry thought-leaders in the territory
• Solicit and participate in joint sales calls, promote marketing programs, participate/conduct trainings and product demonstrations, participate in tradeshows and model the speed, agility, aggressiveness, teamwork, and responsiveness required to win in our marketplace
• Establish performance measures and evaluate effectiveness and competitiveness of channel partners, Manufacturers’ Reps, and programs
• Contribute to pricing decisions by providing market intelligence, competitive information, and other market, customer, and partner feedback
• Actively contribute to the development of channel marketing programs - work with outbound marketing to develop and implement channel marketing programs and sales tools that grow revenue within the channel
• Actively contribute to the ongoing analysis, refinement and execution of business strategies
• Develop and maintain forecast reporting and provide regular and accurate updates to management