Phoenix Group

Analyst

• providing subject matter expertise to internal staff on data protection matters through day-to-day management of the Team mailbox.
• supporting the delivery of and contributing to the development of training materials and awareness campaigns.
• assisting with oversight and assessment of Data Protection Impact Assessments (DPIAs), supporting with the management of data subject rights requests and complaints, and assisting in monitoring compliance with data protection laws and internal policies.
• contributing to the oversight and risk governance reporting of the Group’s compliance with data protection.
• helping with the investigation and documentation of data breaches and escalate as required.
• supporting the creation of MI reports and dashboards for the Data Protection Managers and Data Protection Leadership Team.

Data Protection Analyst

Producer

• Lead a team of actuarial and finance analysts.
• Deliver accurate, timely, and actionable management information and analysis to stakeholders across the Phoenix Life Division.
• Operate effectively under pressure with strong planning and organization skills.
• Engage with stakeholders effectively in a fast-paced environment.

MI Production Manager

Manager

• Managing and delivering high‑quality responses to RFPs and research questionnaires for our Employer Benefit Consultants (EBCs) and Corporate Advisers (CAs).
• Supporting the coordination and project management of the tender process, ensuring strong controls and timely delivery through the sales cycle.
• Working with a designated panel of EBCs and CAs, aligned via our BDD/BDM network.
• Helping the team prepare for pitches, site visits, and other critical stages of the sales process.
• You will be a key contributor in ensuring that every opportunity we pursue is supported by well‑crafted, accurate and compelling submissions.

Bid Manager

• Own and coordinate all major incidents from initiation to resolution
• Assess impact and make critical decisions under pressure
• Deliver timely, accurate updates to executives and business units
• Ensure suppliers adhere to SLAs during incident resolution
• Maintain audit-ready documentation
• Drive root cause analysis and implement preventive measures
• Produce executive-level reports and track SLA performance
• Activate business continuity plans during severe disruptions
• Ensure effective use of incident management tools and alignment with ITIL best practices
• Maintain authority during high-pressure situations

Major Incident Manager

Human Resources

• Lead redundancy and consultation activity
• Partner with HRBPs and senior leaders to shape people‑led change
• Provide expert, risk‑based advice rooted in strong knowledge of employment law
• Act as the lead consultant on ER implications of organisational change
• Coach leaders through complex and sensitive change
• Monitor evolving legislation and case law

Employee Relations Consultant

Risk

• Lead and enhance operational resilience, business continuity and internal controls.
• Review and challenge resilience artefacts (IBS mapping, BIAs, BCPs).
• Own resilience and controls testing—plan, deliver and track outcomes.
• Manage Bronze‑level incidents to ensure effective response and recovery.
• Identify and manage resilience and operational risks, escalating when needed.
• Use data and metrics to spot vulnerabilities and drive improvements.
• Influence stakeholders across Finance and Group on resilience best practice

Operational Risk and Resilience Manager

Actuary

• Generating regular account and collateral reports using our integrated reinsurance administration system
• Checking movement data received from Trustees and reasonableness checks on final deliverables produced by the administration system
• Reviewing annual data extracts to identify changes from the previous year and determining whether an update is required to reinsurance data
• Timely production of annual exercise materials, including premium amounts and surrender values, using the reinsurance administration system
• Analysis of benefit specification to determine the structure and timing of benefits payable under the reinsurance arrangement
• Helping to provide oversight of complex member benefit calculations and member options with our administrators in order to build up benefit knowledge and understand reinsurance benefit simplifications
• Testing new arrangements as they are implemented onto the reinsurance administration system to ensure the benefits are operating as set out in the benefit specification
• Follow robust processes set out in supporting documentation, highlighting any opportunities for process improvement that may arise
• Responsible for ensuring all work produced is clearly documented and has a suitable audit trail and version control
• Following the best practises with respect to the management of our reinsurance contracts.
• Building and maintaining quality stakeholder relationships with a keen eye for detail

Reinsurance Actuarial Analyst

Payroll

• Oversee payroll operations, compliance, and reconciliation.
• Act as SME for Oracle HCM Cloud payroll processing.
• Support system testing, upgrades, and new functionality.
• Champion process improvements and payroll transformation projects.
• Deliver training, documentation, and management reporting.
• A collaborative team player with the flexibility to support colleagues during peak periods

Senior Payroll Specialist

• support the Business Resilience team in delivering ongoing development Business Resilience framework within the Pensions and Savings
• oversight, facilitation and reporting of key Business Resilience activities on behalf of Pensions and Savings
• support a full review of the end-to-end Business Resilience framework that incorporates all relevant components of regulatory framework including support for development and assessment against Pensions and Savings Business Resilience, Continuity Plans and Cyberplans
• strengthen controls and oversight to ensure we are delivering for our customers in an appropriately controlled environment

Business Resilience Analyst

• Be a go-to adviser for leaders on absence, workplace adjustments and colleague wellbeing
• Respond to stakeholder queries via service requests and mailbox, ensuring timely and effective resolution.
• Support our live chat team, sharing knowledge and enhancing the colleague experience.
• Collaborate across the People team, Occupational Health, and external partners to deliver a joined-up, people-first experience.
• Coach leaders through sensitive situations, balancing empathy with commercial insight.
• Guide leaders through Occupational Health referrals and Group Income Protection (GIP) processes.
• Produce and analyse wellbeing data to inform stakeholders and influence continuous improvements
• Support the wider wellbeing team with the management of wellbeing initiatives.

Employee Relations Advisor

• Coordinating the required information to support applications for regulatory roles
• Working with Senior Manager Function Holders (SMFs) to identify any skills gaps and developmental needs for their application
• Collaborating with several areas across the business, including Compliance and Company Secretarial
• Interacting with Senior members of the Standard Life Executive Team
• Providing advice and guidance on the SM&CR regime specifically in relation to obtaining regulatory approval for those identified as a SMF
• Supporting the business and Compliance with the identification and documentation of the Material Risk Taker (MRT) list

HR SM&CR Manager

Compliance

• Assist and support the Phoenix Asset Management Compliance team
• Produce MI for Boards, Committees and Senior Management
• Analyse breach logs, trade logs, Forum and Committee MI to identify risk themes
• Track issues, actions and evidence arising from Line 2 and GIA reviews
• Take ownership of compliance policies, procedures, and records
• Manage enquiries to the Advisory team accurately and efficiently in line with agreed SLAs

Senior Compliance Consultant, Asset Management

• Managing the corporate tax compliance processes of the group, tracking progress against milestones and statutory deadlines, and championing process optimisation and transformation.
• UK corporate tax compliance for the non-insurance entities.
• UK corporate tax compliance for the UK life insurance entities, with appropriate support and training from UK life insurance specialists within our team.
• Group-wide corporate tax compliance requirements such as group relief, corporate interest restriction, country-by-country reporting, transfer pricing local files and Pillar 2.
• Managing non-UK corporate compliance work in jurisdictions where the group has operations or investments, including working with advisors where appropriate.
• Supporting the relationship with HMRC including managing correspondence and enquiries.
• Providing input into projects and support to the business on tax matters.
• Working with and supporting the development of junior and less experienced members of the team.

Corporate Tax Manager

• Collaborate with external stakeholders (including scheme advisers, trustees and outsourced partners) and internal teams (such as Pricing, Transition, and Data Services).
• Ensure member options and benefits are determined in line with transaction benefit specifications.
• Provide subject matter expertise on actuarial topics such as GMP Equalisation.
• Review actuarial calculations completed by administrators.
• Develop and maintain clear documentation for actuarial processes.
• Ensure all work produced has appropriate governance.
• Implement and review factor assumptions across the BPA scheme portfolio.
• Build and maintain cashflow projection models aligned to transaction benefit specifications.
• Monitor legislative and market developments.
• Provide actuarial expertise to ongoing projects and manage actuarial workstreams.

Technical Actuary

• Provide regulatory advice across a broad range of regulations and products, including EMIR, SFTR, MIFID II.
• Monitor the completeness and accuracy of all reporting obligations by Phoenix Asset Management inclusive of reconciliation activity.
• Contribute to the ongoing strengthening of the compliance control framework including establishing new controls and writing new policies and procedures.
• Oversee core regulatory processes such as Threshold Monitoring, Transaction integrity, Derivatives reporting and Best Execution and trader governance.
• Undertake compliance testing and ensure that corrective action is taken where necessary.
• Help prepare and deliver the annual compliance plan.
• Help prepare and deliver the annual compliance training program, deliver specialized content face to face as necessary.
• Contribute to the development and management of the suite of compliance policies and procedures in line with relevant legislative and regulatory requirements.