Pfizer

Agency Production Sr. Manager

Pfizer

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York, Pennsylvania

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Salary

💰 $120,800 - $201,400 per year

Job Level

Senior

About the role

  • The Agency Production Sr. Manager is responsible for the implementation of Pfizer’s content production strategies.
  • The Agency Production Sr. Manager will identify opportunities for continuous improvement across Pfizer/Agency interfaces (i.e. marketers, content development), content cycle times, and business process.
  • Reports to Agency Production & Finance Lead, the Agency Production Sr. Manager will: Serve as the single point of contact in the creative production planning, execution, and delivery for specific Pfizer products and delivery channels.
  • Implement the scaling of a Digital Content Production Center of Excellence, delivering more efficient content output
  • Be a key escalation and solutioning contact for in-flight work across designated Pfizer Products and delivery channels
  • Identify opportunities to best leverage content in Pfizer’s Digital Asset Management system to simplify content production cycle ties between Global-Regional, and local
  • Measure KPIs and SLAs and implement continuous improvement plans, as necessary, in an effort to consistently deliver high quality content, at speed, on budget, and on-time.
  • Interface with Marketing, Digital, and other CMO verticals to ensure Global to Local pull-through and execution of content operations processes.
  • Partner with external agencies, and their Business Unit and/or Therapeutic Areas delivery teams to operationalize delivery framework across compliance, quality, speed, and cost parameters.
  • Implementation of opportunities to synergize content creation activities across traditional, digital, and customer-facing channels.
  • Work closely with Agency Performance and Metrics Lead (role filled), Agency Operations Leads, US (roles filled), and Agency Production Director to perform periodic audits across delivery cycles, “right first time” initiatives, quality, and cost parameters.
  • Support the delivery of external implementation of key creative production programs including the introduction of design systems and GenAI content authoring.
  • Collaborate closely with internal stakeholders, incl.: US & Global Marketing Regional Commercial Offices Pfizer’s Content at Scale team Biopharma Operations Pfizer Digital Broader CMO stakeholders Medical Affairs

Requirements

  • Bachelor's degree in business administration, marketing, operations, or a related field
  • 6 years of experience in marketing, agency, operations, or related functions
  • Strong knowledge of go-to-market commercial models
  • Knowledge of pharmaceutical dynamics and economics, customer landscape, and market trends
  • Experience in solution design, implementation, and optimization
  • Experience in process design, optimization and issue management and resolution
  • Expertise in Veeva, Adobe, and other software platforms including system architecture and integrations
  • Ability to effectively manage external vendors
  • Strong communication skills, both written and verbal, to effectively manage cross-functional teams and external partner relationships
  • Exceptional interpersonal skills and mastery of working in a matrixed environment
  • Role model for the Pfizer Values (Courage, Excellence, Equity and Joy)
  • Ability to interact and influence effectively with all levels of the organization
  • Demonstrated business acumen and strategic thinking abilities
  • Discretion and trustworthiness in dealing with confidential information
  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.