Pfizer

Agency Production Director

Pfizer

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York, Pennsylvania

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Salary

💰 $156,600 - $261,000 per year

Job Level

Lead

About the role

  • The Agency Production Director is responsible for the end-to-end creative production solutions and delivery.
  • Lead the expansion of Digital Content Production centers of excellence to deliver more efficiency content output
  • Be accountable for Agency Production operations for all channels and pathways (origination, reuse) including content availability in Pfizer’s DAM.
  • Define the delivery plan, including KPIs and SLAs, and operationalize content operations processes ensuring adherence to global standards and compliance requirements.
  • Interface with Marketing, Digital, and other CMO verticals to ensure Global to Local pull-through and execution of content operations processes.
  • Partner with external agencies, and their Business Unit and/or Therapeutic Areas leadership and delivery teams, to forecast demand needs and operationalize delivery framework across compliance, quality, speed, and cost parameters.
  • Identify areas of opportunity to synergize content creation activities across traditional, digital, and customer-facing channels to further improve Pfizer’s channel mix and reach.
  • Work closely with Agency Performance and Metrics Lead and Agency Operations Leads, US to perform periodic audits across delivery cycles, “right first time” initiatives, quality, and cost parameters.
  • Lead the external implementation of key creative production programs including the introduction of design systems to achieve personalization at scale.
  • Collaborate closely with internal stakeholders, incl.: US & Global Marketing Regional Commercial Offices; Pfizer’s Content at Scale team; Biopharma Operations; Pfizer Digital; Broader CMO stakeholders; Medical Affairs

Requirements

  • Bachelor's degree in business administration, marketing, operations, or a related field
  • 8 years of experience in marketing, agency, operations, or related functions
  • Strong knowledge of go-to-market commercial models.
  • Knowledge of pharmaceutical dynamics and economics, customer landscape, and market trends.
  • Experience in solution design, implementation, and optimization.
  • Experience in process design, optimization and issue management and resolution
  • Expertise in Veeva, Adobe, and other software platforms including system architecture and integrations.
  • Ability to effectively manage external vendors.
  • Strong communication skills, both written and verbal, to effectively manage cross-functional teams and external partner relationships
  • Exceptional interpersonal skills and mastery of working in a matrixed environment, with the ability to perform in a highly visible role.
  • Role model for the Pfizer Values (Courage, Excellence, Equity and Joy)
  • Ability to interact and influence effectively with all levels of the organization
  • Demonstrated business acumen and strategic thinking abilities
  • Discretion and trustworthiness in dealing with confidential information
  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.