Senior Manager, eCommerce and Brand Activation
Pacific Cycle - Schwinn & Mongoose
Senior Business Development Manager, ITIL
PeopleCert
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Overseeing all activities within America to help expand the America market
- Connect with corporates, government entities and other professional organizations to grow awareness and market size of PeopleCert products
- Work closely with PC partner organizations in America and help them sell more ITIL products
- Forge and nurture high-impact relationships with senior decision-makers for promoting ITIL products
- Mentor and guide a commercial and events team to achieve defined goals and objectives
- Build and manage a strong pipeline of leads and key accounts
- Maintain and achieve maximum B2B market penetration of ITIL products, implementing a target-driven sales strategy
- Coordinate activities with the company's operations base respecting local market conditions and culture
- Plan and organise personal sales strategy to maximise Return on Time Investment for the territory/segment
- Monitor progress against daily/weekly/monthly targets and report to Headquarters
- Facilitate and expedite resolution of customer problems and complaints, working closely with support teams
- Participate in trade shows, language education events, and strategic forums across the region
- Collaborate cross-functionally with global product and marketing teams to drive local adaptation and growth
Requirements
- Post-graduate degree is a must in IT, preferably an MBA
- Over 8-10 years' experience in driving new business development at corporate level, with proven track record in driving successful business development transactions
- Awareness of ITIL® is desirable but not an absolute must
- A self-starter with an entrepreneurial bent of mind who can work across different cultures
- Sound understanding of channel development, strategy selling principles, partnership strategy and consultative selling
- Superb relationship, communication, and negotiation skills with executives and external constituents across cultures
- Exposure in the Education market, Consulting or Examination/Certification sectors; experience in international corporate environments is an asset
- Preference given to candidates from IT Consulting and/or Technology backgrounds
- Advanced written and spoken English (C2 level certification desired; LANGUAGECERT C2 LTE or C2 IESOL a plus)
- Advanced computer literacy required (ECDL Advance level certification desirable)
- Experience in Microsoft Dynamics CRM or similar software considered an asset
