Perform due diligence clinical reviews for home health and hospice acquisitions, ensuring compliance with federal, state, and payer regulations
Understands and applies COP’s (Medicare guidelines), and all other appropriate CMS or payer program guidelines as it relates to home health care and hospice
Identify risks that may affect reimbursement, compliance, and clinical outcomes
Review and analyze records across multiple EMRs, including Homecare Homebase (HCHB) and other common systems
Comprehend and implement data analytics to generate trending reports, identify systemic risks, and inform leadership decisions
Create, update, and maintain data analytics platforms to monitor review outcomes and agency risk profiles
Provide written and verbal reports summarizing findings, including clinical, regulatory, and financial risk insights
Collaborate with leadership, denials management, and agency partners to recommend corrective actions and process improvements
Develop and deliver education and training to agencies on documentation best practices, defensible documentation, and regulatory requirements
Track and trend common deficiencies identified during reviews; escalating systemic issues to leadership
Participate in cross-training for audit review processes (e.g., RAC, TPE, SMRC, UPIC, Medicare Advantage), supporting the Denials Management team as needed
Maintain up-to-date knowledge of CMS regulations, industry best practices, and payer requirements
Contribute to continuous improvement initiatives in due diligence and compliance review processes
Manage multiple assignments, create documentation outlining findings and/or documenting suggestions, organize and prioritize workload
Requirements
Minimum 5 years of experience in Home Health and/or Hospice, with strong knowledge of CMS Conditions of Payment and Conditions of Participation
Prior experience with due diligence, compliance, or audit review processes highly preferred
Proficiency in multiple EMRs, including required experience with HCHB
Strong ability to interpret and apply data analytics, prepare trending reports, and identify compliance and financial risks
Demonstrated ability to work independently, exercise sound judgment, and meet deadlines in a fast-paced environment
Strong written and verbal communication skills, with the ability to present findings to executive leadership
High attention to detail and ability to identify patterns, trends, and systemic risks
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Smartsheet)
Flexibility to cross-train in audit review processes and support audit defense activities as part of the broader Denials Management team
Able to adapt to a fast-paced environment and learn and retain new or evolving information and procedures