Pendo.io

Enterprise Account Director

Pendo.io

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

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Job Level

Lead

Tech Stack

SFDC

About the role

  • Report to RVP Enterprise Sales, EMEA and liaise with EMEA Managing Director and CRO.
  • Own the full sales cycle from initial engagement through negotiation, close, and multi-year account expansion.
  • Develop and execute strategic territory plans targeting net-new opportunities and expansion within existing customers.
  • Research, prioritize, and prospect into high-potential Enterprise accounts using modern sales tools and methods.
  • Build deep, multi-threaded relationships with executives, decision-makers, and champions across target accounts.
  • Deliver demonstrations of the Pendo platform and lead customers through evaluations, free trials, or proofs of concept as needed.
  • Partner with Customer Success, Product, and Executive stakeholders to orchestrate complex, team-based sales cycles.
  • Drive expansion by uncovering new use cases, influencing adoption strategies, and securing long-term growth within customers.
  • Negotiate commercial terms and close contracts to maximize customer lifetime value.
  • Maintain accurate pipeline forecasting and record all sales activity in Salesforce.com.
  • Represent Pendo as part of the EMEA Enterprise Sales team based in London.

Requirements

  • 5+ years of proven success in Enterprise SaaS sales, ideally within entrepreneurial or high-growth environments.
  • Proficiency in French (business fluent).
  • Track record of closing deals in the $100k–$1M+ ARR range with consistent overachievement against revenue goals.
  • Strong understanding of SaaS financial metrics and enterprise buying dynamics.
  • Ability to navigate complex, team-based sales cycles, leveraging internal executives, product experts, and partners.
  • Demonstrated accountability, openness to feedback, and growth mindset.
  • Technical curiosity and ability to map platform capabilities to business impact.
  • Preferred: Familiarity with MEDDPICC and/or Force Management methodology.
  • Preferred: Experience working in high-velocity, learning-oriented sales environments.
  • Bonus: Background in technical roles (Product Management, Engineering, or similar).
  • Bonus: Entrepreneurial experience (startups, founder, early-stage builder).
  • Bonus: Strong pipeline generation background (SDR/BDR experience or equivalent).
Benefits
  • competitive salaries
  • great benefits
  • much room for personal and professional growth
  • high-energy environment
  • Hybrid work arrangement (#LI- Hybrid)
  • Equal opportunity employer (diverse teams welcome)
  • Reasonable accommodation for applicants with disabilities (accommodation@pendo.io)

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Enterprise SaaS salespipeline generationMEDDPICC methodologyForce Management methodologynegotiationaccount expansionsales forecastingcustomer lifetime valuetechnical curiositybusiness impact mapping
Soft skills
accountabilityopenness to feedbackgrowth mindsetrelationship buildingteam collaborationstrategic planninginfluencecommunicationadaptabilityproblem-solving
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