Senior Engineering Operations Lead

Salesforce

full-time

Posted on: 9/3/2025

Location: Washington • 🇺🇸 United States

✨ AI Apply

💰 $155,400 - $213,800 per year

Senior

SFDC

About the role

Support Slack's COO and engineering organizations as the operational engine, scaling engineering operations at Salesforce.
Drive day-to-day engineering operations: recurring processes, forums, and operational cadences.
Design smarter systems: apply systems thinking to identify inefficiencies and remove blockers.
Leverage AI and automation: implement tools and workflows to reduce manual effort and improve decision-making.
Lead cross-functional problem-solving across Slack and Salesforce to align stakeholders and untangle complex issues.
Drive measurable improvement: set clear metrics for efficiency gains and track progress.
Anticipate needs, connect the dots, and enable others to deliver impact.

Bachelor's Degree in Engineering Operations, or related technical field, or equivalent experience.
8+ years in operations or a related role within a technical, product / engineering, or high-growth SaaS environment.
Systems thinker — able to see the bigger picture while designing processes that work in the real world.
Growth mindset — always looking for ways to improve, simplify, and modernize how work gets done.
AI fluency — comfortable experimenting with and applying AI tools to real business challenges.
Hands-on operator — willing to roll up your sleeves and dive into tough, messy, or ambiguous problems.
Cross-functional agility — proven ability to work across teams, functions, and companies (Slack + Salesforce experience a plus).
Clear communicator & influencer — able to drive alignment without formal authority.