Pearson VUE

Sales

• Lead and support the pursuit of large, complex deals.
• Proactively identify, qualify, and originate high-value opportunities.
• Build and maintain strong relationships with senior decision-makers.
• Act as a trusted strategic and technical advisor.
• Independently originate and own strategic opportunities.
• Lead negotiations and coordinate cross-functional input to secure outcomes.
• Share best practices, improve sales processes, and raise execution standards.
• Drive measurable commercial impact by improving win rates.

Principal, Sales

• Drives revenue growth across assigned enterprise education accounts by combining proactive prospecting with consultative solution selling for vocational and higher-education qualifications.
• Builds trusted relationships with institutional leaders and stakeholders, managing complex sales cycles from enquiry to closure while ensuring seamless post-sale support.
• Collaborates cross-functionally to resolve customer needs, identify upsell opportunities, and deliver measurable value aligned to customer strategy and compliance standards.
• Establishing new contacts through enquiries received through OneCRM and developing new business / sales.
• Managing existing accounts, supporting them in day-to-day customer related queries through escalation / assigning them to the relevant teams within Pearson.
• Supporting customer accounts in resolving complex issues.

Associate, Sales

Manager

• Oversee the delivery of Vocational Qualification (VQ) Reform and T Levels.
• Ensure assessment operations deliver high-quality, compliant outcomes.
• Lead delivery of the VQ Reform programme across qualification suites.
• Monitor performance against KPIs and drive improvements across delivery.
• Coach and develop high-performing assessment teams.
• Build and maintain strong relationships with internal and external stakeholders.
• Plan and deliver assessment activity in collaboration with Operations Leads and managers.

Manager, Assessment

Payroll

• Support end-to-end payroll processing for Philippines employees
• Assist in preparation and validation of payroll input data
• Review timesheets and attendance data
• Perform payroll checks and reconciliations
• Maintain accurate payroll records for audit purposes
• Respond to employee payroll queries

Advanced Associate, Payroll Administrator

Customer Support

• Lead and support a team responsible for global order management and customer service.
• Monitor team performance
• Conduct quality reviews to ensure adherence to service and process standards.
• Provide coaching, feedback, and development opportunities to team members.
• Collaborate with internal departments to resolve operational issues and improve processes.
• Drive continuous improvement initiatives to enhance efficiency and customer satisfaction.
• Ensure accurate documentation and reporting of team activities and performance metrics.
• Act as a point of escalation for complex or urgent customer issues.
• Foster a collaborative and inclusive team culture.
• Conducts training for new hires
• Conduct initial-level interviews and participate in the hiring process.
• Conduct training sessions to onboard new hires and upskill existing team members.

Supervisor, Customer Service – Order Management

QA Engineer

• Design, develop, and maintain automated test suites utilizing AI technologies using Playwright for web frontend and backend testing
• Apply best practices in test automation
• Leverage AI-powered testing tools to generate, optimize, and maintain test cases and test data
• Integrate automation into CI/CD pipelines to support continuous testing
• Perform targeted manual testing when needed
• Collaborate with the engineering team to understand requirements and provide early feedback on Design and Implementation
• Create automated API tests and contract checks
• Create detailed, comprehensive test plans and cases
• Analyze test and production data to identify trends, risks, and opportunities for improvement

Quality Assurance Engineer – III

• Own the commercial performance of a defined portfolio, using data-driven investment decisions to support profitability, market share, and return on investment.
• Lead long-term portfolio planning, balancing near-term performance with long-term growth through disciplined prioritization, lifecycle management, and performance measurement.
• Develop and execute portfolio strategies informed by customer needs, market dynamics, competitive positioning, and business objectives, including launching new offerings, piloting innovative models, and sunsetting underperforming products.
• Maintain title- or product-level P&L ownership, building and managing business cases with clear ROI assumptions and adjusting investments based on performance.
• Represent the voice of the customer and market through ongoing engagement with instructors, students, sales partners, authors, and discipline thought leaders.
• Conduct qualitative and quantitative market research through virtual and in-person faculty interviews, campus visits, conferences, product demonstrations, focus groups, advisory boards, and field engagement with sales.
• Lead 360° market analysis by synthesizing customer insights, competitive intelligence, and market data to identify growth opportunities, emerging risks, and portfolio implications.
• Track and assess trends such as digital adoption, platform competition, OER/low-cost alternatives, learning efficacy expectations, and GenAI-enabled experiences, translating findings into actionable portfolio recommendations.
• Apply business acumen, analytics, and financial modeling to guide portfolio decisions, optimize investment allocation, and manage profitability.
• Use data to evaluate options, test assumptions, solve complex problems, and recommend practical, value-oriented solutions.
• Define and monitor KPIs to assess portfolio health, learner outcomes, and commercial performance, adjusting strategies and tactics as needed.
• Shape and support integrated go-to-market strategies in partnership with Sales, Marketing, Product Management, Content Strategy, UX, Efficacy & Learning Research, Demand Planning, and Customer Support.
• Partner with Sales on enablement, pipeline focus, high-impact customer interactions, and adoption-driving activities.
• Communicate portfolio strategy, market insights, and recommendations clearly and effectively to a range of stakeholders, including senior leaders.
• Provide guidance during development and production when scope, schedule, or budget risks arise, ensuring alignment with approved business cases and portfolio priorities.
• Incorporate emerging technologies, digital platforms, and generative AI into portfolio thinking to inform strategy, improve analysis, and support decision-making.
• Partner with product and technology teams to evaluate, pilot, and scale innovative offerings and business models that support future portfolio needs.
• Adjust plans and priorities in response to market shifts, organizational change, or new technologies.
• Build and maintain productive relationships with authors, subject-matter experts, institutions, thought leaders, and external partners to support portfolio differentiation and value creation.
• Manage contracts in partnership with legal, including author agreements, royalties, and partnership terms.
• Support and mentor team members, contributing to a collaborative, learning-oriented, and improvement-focused culture.

Manager, Commercial Portfolio

Full-stack Engineer

• Analyze & Design -- Ensure business and requirements artifacts are created that effectively model the customer's requirements. Will use industry best practices and tools, and will use established patterns and/or recommend new design patterns.
• Implement & Perform -- Implement designs following Pearson coding standards and industry best practices; maintain and support mission-critical applications as necessary.
• Review -- Participate in and lead requirement, design code, and test case reviews
• Test & Deploy -- Work closely with other teams (e.g., QA, configuration management, end users) to release high quality software. Create testable code that meets requirements, and ensure automated unit, integration and functional tests are created.
• Improve Quality/Processes -- Participate in group improvement activities and initiatives to improve process and product quality in pursuit of excellence
• Document and Report -- Complete project documentation as required, including logging status, risk, progress, and effort on assigned work
• People development – Mentor and train new team members; actively collaborate with others within and outside of the team
• Performs other duties as assigned

Software Engineer II

Program Manager

• Lead and deliver mission‑critical, AI‑centric programs with significant technical complexity, cross‑portfolio dependencies, and organizational visibility, owning outcomes end‑to‑end from planning through execution.
• Develop, maintain, and execute integrated program plans that translate AI product and platform strategy into clear milestones, timelines, and success metrics across research, development, deployment, and operationalization.
• Drive execution across multiple, interdependent workstreams, ensuring timely delivery, quality outcomes, and alignment with business objectives in highly ambiguous environments.
• Identify, assess, and mitigate program‑level risks and issues related to AI development, including data readiness, model performance, integration challenges, scalability, compliance, and ethical considerations.
• Serve as the primary point of accountability for AI program outcomes, proactively removing blockers and facilitating effective cross‑team collaboration to manage dependencies.
• Act as the program management authority for AI programs, demonstrating fluency in AI/ML lifecycles (including experimentation, model iteration, and production support) and partnering closely with engineering, data science, product, learning science, security, legal, and operations teams.
• Support discovery and delivery alignment by ensuring experimentation, validation, and iteration are reflected appropriately in program plans and timelines.
• Apply appropriate Agile, Scrum, Kanban, and hybrid delivery methodologies to AI initiatives where experimentation, iteration, and discovery are core to success.
• Manage program budgets, resources, and external vendors as needed to ensure cost‑effective and reliable delivery of AI initiatives.
• Communicate program status, progress, risks, and trade‑offs clearly and concisely to senior stakeholders, enabling informed decision‑making and alignment.
• Influence without authority across organizations to align teams with differing priorities around shared AI program goals.
• Mentor and coach Technical/Product Program Managers, and contribute to the continuous improvement of AI program management standards, best practices, tools, and reporting mechanisms across the organization.

Lead Product Program Manager

• Lead and manage multiple technical projects across the School IT Services portfolio, ensuring timely, high-quality delivery aligned to school-calendar windows (start-of-year readiness, mid-year transitions, spring testing, and year-end transition).
• Develop comprehensive project plans, including scope, schedule, resources, risks, dependencies, and milestones; partner with the Lead of School IT Services and Product Manager to translate roadmap into executable delivery plans.
• Identify and mitigate program risks, resolve issues, and surface tradeoffs to stakeholders to keep delivery on track.
• Ensure alignment of program and project goals with broader business objectives and strategic priorities.
• Operate as the project management partner in the School IT Services 4-in-the-box pod (TPM, Product Manager, Lead of School IT Services, and GTM), driving operating cadence, decision-making, and accountability across the four functions.
• Collaborate with engineering, IT operations, security, service delivery, and customer success teams to align on requirements, capacity, dependencies, and release windows.
• Foster cross-team collaboration, open communication, and knowledge sharing to address dependencies and improve overall delivery efficiency.
• Support the management of external vendors as needed to ensure their contributions align with program goals, timelines, and quality standards.
• Communicate program status, progress, risks, and outcomes to stakeholders—including senior leadership, school leaders, and internal cross-functional partners—in a clear and concise manner.
• Partner with the Lead of School IT Services, Product Manager, and GTM to support release readiness, including launch communications, training enablement, and adoption tracking, so changes land well in schools.
• Establish and maintain feedback loops with schools and internal partners that feed continuous improvement.
• Facilitate effective team collaboration and communication, fostering a culture of transparency and accountability.
• Drive continuous improvement in project management processes, intake, prioritization, and delivery methodologies.
• Establish and maintain the 4IAB operating cadence.
• Maintain delivery artifacts (project plans, risk log, dashboards, status reports) that provide a single source of truth across the 4IAB and for executive stakeholders.

Product Program Manager

Marketing

• Develop and execute global marketing campaigns across digital, events, and thought leadership channels, designed to generate qualified leads and support pipeline growth
• Partner with regional marketing teams to enable account-based marketing strategies, delivering personalised engagement for priority accounts and scalable campaigns for wider segments
• Create commercially effective content that supports sales conversations, including campaign assets, thought leadership, webinars, and sales enablement materials
• Work with cross-functional stakeholders including Sales, Product, and regional teams to align messaging and ensure campaigns are relevant and commercially impactful
• Use performance data and insights to track campaign effectiveness, optimise activity, and improve conversion across the funnel
• Support go-to-market initiatives for connected solutions, contributing to launch activity and driving adoption through targeted campaigns
• Contribute to the organisation’s positioning in AI-powered learning by supporting relevant messaging and campaign activity
• Deliver integrated, multichannel campaigns that maximise reach, engagement, and pipeline contribution

Marketing Specialist

• Lead a team responsible for UK and International direct tax matters, including corporate tax compliance, reporting, forecasting, and business support activities
• Oversee and manage tax audits, enquiries, and disputes across relevant jurisdictions, working in partnership with the Tax Controversy Lead where required
• Ensure appropriate governance and escalation of tax risks and opportunities, maintaining a ‘no surprises’ approach to ETR, cash tax and forecasting
• Identify, drive and implement value-adding tax opportunities across regions
• Continuously develop and improve the tax operating model across people, processes and technology, working closely with the US tax team to ensure global alignment
• Drive process simplification, standardisation, and improved governance across the tax function
• Oversee the continued centralisation of local compliance activity within international markets, focusing on efficiency and scalable global processes
• Champion the use of technology, including identifying and delivering data and automation opportunities aligned to broader finance transformation initiatives
• Partner with finance and business stakeholders to provide practical tax support on commercial initiatives, contracting, restructuring, and operational matters
• Monitor legislative developments and assess implications for the business
• Contribute to broader tax projects and initiatives, including potential involvement in M&A and strategic activities

Senior Lead, Tax

Content Marketing Manager

• Execute assigned content operations tasks accurately and within agreed timelines, with increasing autonomy on clearly scoped deliverables.
• Maintain ownership of day-to-day operational priorities, provide accurate and timely status updates, and support the wider project team during key delivery periods such as releases or pilots.
• Support the development, documentation, and adoption of standardized workflows and standard operating procedures (SOPs) for content operations activities.
• Assist in workflow mapping exercises, ensure documentation is clear and accessible, and maintain records in SharePoint or designated repositories in line with PMO governance standards.
• Maintain and configure operational workflows in JIRA, Smartsheet, or equivalent tools, ensuring trackers are accurate, up to date, and reliable as a source of truth for task progress and delivery status.
• Troubleshoot known tooling issues and escalate non-routine or ambiguous problems promptly to the relevant lead.
• Identify repetitive manual effort and support automation initiatives using tools such as Microsoft Power Automate and Copilot Studio.
• Analyze recurring data issues, raise JIRA tickets, and track resolution progress.
• Communicate task status, process updates, and workflow changes clearly and consistently to stakeholders.
• Proactively identify operational pain points and contribute improvement suggestions or documented insights to the team.

Associate, Content Operations

• Own marketing strategy and execution for assigned global strategic partners and priority accounts
• Develop and deliver joint go‑to‑market and co‑marketing plans aligned to business goals, account priorities, and partner roadmaps
• Act as the main day‑to‑day marketing contact for hyperscaler partners, managing alignment, timelines, and delivery
• Identify and progress new partner engagement opportunities in collaboration with internal stakeholders
• Plan and execute integrated marketing programmes including events, executive forums, ABM campaigns, webinars, email, social, paid media, and sponsorships
• Work closely with Events, ABM, Communications, and Digital teams to ensure cohesive campaign delivery
• Coordinate the development of co‑branded content such as case studies, blogs, and promotional assets
• Lead end‑to‑end campaign execution from planning through to launch, measurement, and optimisation
• Partner with Client Partners, Sales Leaders, and Partner Ecosystem Managers to align marketing activity with account strategy
• Develop and maintain sales-ready assets, toolkits, and enablement materials
• Support executive engagement initiatives linked to key campaigns, events, and partner programmes
• Act as a central point of coordination across Marketing, Sales, Product, and external partners
• Translate complex partner and product messaging into clear, compelling market narratives
• Track campaign performance and marketing outcomes, providing insights and recommendations
• Report on contribution to pipeline, awareness, and engagement
• Continuously refine programmes based on performance data, partner feedback, and business priorities

Lead Specialist, Marketing

• Own quality assurance program and execution
• Oversee resolution-based evaluations
• Provide coaching and development planning for analysts
• Leverage trends to improve quality outcomes