Patterson Companies, Inc.

Account Executive

• Driving profitable sales growth by developing, maintaining, and advancing accounts
• Regularly contacting dental offices within a defined territory
• Developing a "practice partner" mentality with Doctors and staff
• Analyzing business needs and discussing benefits and features of equipment and technology solutions
• Coordinating product demonstrations and discussing emerging trends in the dental industry
• Maintaining accurate records for prospects, customer orders, sales records, and other financial activity
• Other duties related to the Territory Sales Representative position

Territory Sales Representative

• As a Telephone Sales Representative, you will function as a Territory Manager by maintaining and increasing sales within an assigned territory.
• Facilitate interactions with assigned territories in the areas of accounts receivable, customer service, and order processing.
• Actively solicit potential and inactive accounts to increase and expand territory sales.
• Drive growth by identifying, prospecting, and closing new opportunities within designated territories or industry verticals.
• Engage directly with business owners, executives, and decision makers by building strategic relationships to deliver customized payment solutions that integrate with existing software, hardware, and operational systems.
• Make regular outbound calls as necessary to grow the sales in the portfolio of accounts assigned.
• Solicit new customers and grow existing business by demonstrating and offering Value Added products and services.
• Cultivate and develop business opportunities and generate referrals from current customers and manufacturers’ representatives.
• Meet revenue and profit performance and expense management objectives established for position.
• Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition.

Telephone Sales Representative

Customer Success Manager

• Serve as the main point of contact for assigned merchants, including direct communication with business owners and executives.
• Educate merchants on payment lifecycle processes, funding schedules, chargeback prevention, and compliance obligations.
• Troubleshoot Tier 1 issues involving gateways, terminals, API integrations, and settlement discrepancies in coordination with technical teams.
• Guide merchants through onboarding, underwriting documentation, and funding setup.
• Monitor merchant performance, proactively identifying risks or optimization opportunities.
• Collaborate cross-functionally with Sales, Risk, Underwriting, and Technical Support teams to ensure seamless service delivery.
• Maintain detailed records of merchant interactions, resolutions, and operational notes within CRM and ticketing systems.
• Contribute to training guides, documentation, and merchant resources.
• Represent merchant feedback to internal stakeholders to inform product and process improvements.
• Comply with Company and department policies and standards; performs other duties as assigned

Merchant Success Manager

Outside Sales

• Responsible for driving profitable sales growth by developing, maintaining, and advancing accounts by regularly contacting dental offices within a defined territory
• Developing a "practice partner" mentality with Doctors and staff by analyzing business needs, discussing benefits and features of equipment and technology solutions, coordinating product demonstrations, explaining return on investment and tax advantages
• Maintaining accurate records for prospects, customer orders, sales records, and other financial activity

Territory Salesperson

• Developing a "practice partner" mentality with doctors and staff by analyzing business needs, discussing benefits and features of equipment and technology solutions, coordinating product demonstrations, explaining return on investment and tax advantages, and discussing emerging trends in the dental industry.
• Being well versed on Patterson products and services, competitive intelligence and industry information.
• Maintaining accurate records for prospects, customer orders, sales records, and other financial activity.
• Other duties related to the Territory Sales Representative position.

Territory Salesperson – Dental

• Responsible for driving profitable sales growth by developing, maintaining, and advancing accounts by regularly contacting dental offices within a defined territory
• Developing a 'practice partner' mentality with doctors and staff by analyzing business needs, discussing benefits and features of equipment and technology solutions, coordinating product demonstrations, explaining return on investment and tax advantages, and discussing emerging trends in the dental industry
• Being well versed on Patterson products and services, competitive intelligence and industry information
• Maintaining accurate records for prospects, customer orders, sales records, and other financial activity
• Other duties related to the Territory Sales Representative position

• Developing a "practice partner" mentality with Doctors and staff
• Analyzing business needs, discussing benefits and features of equipment and technology solutions
• Coordinating product demonstrations, explaining return on investment and tax advantages
• Discussing emerging trends in the dental industry
• Being well versed on Patterson products and services, competitive intelligence and industry information
• Maintaining accurate records for prospects, customer orders, sales records, and other financial activity
• Other duties related to the Territory Sales Representative position.

Sales

• Responsible for implementing and executing on strategic priorities to grow the Dental Support Organizations (DSO) market share and revenue
• Lead an experienced sales team to exceed annual sales targets with assigned territories and accounts
• Build and maintain strong, long-lasting customer relationships
• Meet or exceed goals, revenue, and margin expectations by developing short and long-term business goals
• Responsible for sales execution to achieve desired outcomes across assigned region
• Monitor sales operations to recognize trends and opportunities to enhance procedures
• Hire, develop, train and retain diverse sales force

Territory Sales Representative

Telephone Sales Representative

Merchant Success Manager

Territory Salesperson

Territory Salesperson – Dental

Territory Sales Representative

Territory Sales Representative

Director of Sales