pathway solutions

Customer Support

• Du hilfst täglich per Telefon, E-Mail und Zoom e-Commerce Unternehmer:innen bei buchhaltärischen Problemen.
• Sicherstellung einer hohen Kundenzufriedenheit durch klare und freundliche Kommunikation.
• Identifikation wiederkehrender Probleme und Verbesserung unserer Lösungen.
• Enge Zusammenarbeit mit dem Onboarding Automation Team zur Sicherstellung der Kundenzufriedenheit.

Kundensupport, Onboarding – Finanzbranche

• You assist e‑commerce entrepreneurs daily by phone, email, and Zoom with accounting-related issues.
• Ensure high customer satisfaction through clear and friendly communication.
• Identify recurring problems and contribute to improving our solutions.
• Collaborate closely with the Onboarding Automation team to ensure customer satisfaction.

Customer Support, Financial Accounting – FinTech – Scale-Up

Kundenbetreuung, Finanzbuchhaltung

Ecommerce

• Design, develop, and deploy robust, scalable backend services using Java and Spring Boot 3 on the Google Cloud Platform (GCP).
• Take full ownership of the end-to-end development lifecycle of new platform features, from technical design and requirement clarification with product and support teams to testing and deployment.
• Dive deep into business logic, tackle challenging API integrations for Shopify, and develop solutions that deliver real value to our customers in accounting and e-commerce.
• Proactively monitor, troubleshoot, and optimize production environments to ensure our platform is performant and reliable.
• Participate in code reviews, share your knowledge with the team, and contribute to a culture of technical excellence.

Shopify Backend Developer, API, Java, GraphQL – Spring Boot 3 – GCP, Azure, AWS

Bookkeeper

• You support e-commerce entrepreneurs daily by phone, email and Zoom with accounting issues.
• Ensure high customer satisfaction through clear and friendly communication.
• Identify recurring problems and improve our solutions.
• Work closely with the Onboarding Automation team to ensure customer satisfaction.

Tax Clerk, Digital Accountant – Financial Sector, DATEV

• Build: Design, develop, and deploy robust, scalable backend services using Java and Spring Boot 3 on the Google Cloud Platform (GCP).
• Own Features: Take full ownership of the entire development lifecycle for new platform features, from technical design and requirement clarification with product and support teams to testing and deployment.
• Solve Complex Problems: Dive deep into business logic, tackle challenging API integrations for Shopify and build solutions that provide real value to our customers in the accounting and e-commerce domains.
• Ensure Reliability: Proactively monitor, troubleshoot, and optimize production environments to ensure our platform is performant and reliable.
• Collaborate & Mentor: Participate in code reviews, share your knowledge with the team, and contribute to a culture of engineering excellence.

Kundensupport, Onboarding – Finanzbranche

Customer Support, Financial Accounting – FinTech – Scale-Up

Kundenbetreuung, Finanzbuchhaltung

Shopify Backend Developer, API, Java, GraphQL – Spring Boot 3 – GCP, Azure, AWS

Tax Clerk, Digital Accountant – Financial Sector, DATEV

Senior Backend Specialist, Shopify API, GraphQL, Spring Boot 3, GCP, Azure, AWS