Pathward

Financial Crime

• Own and manage complex investigative escalations, including multi‑account and multi‑entity investigations
• Serve as the central escalation point for urgent or high‑severity matters requiring senior leadership awareness or immediate action.
• Ensure appropriate identification of subjects, activity scope, and risk exposure across cases.
• Conduct 1:1s, performance reviews, coaching, and development plans; address performance issues with timely documentation and escalation as needed.
• Build team capability through onboarding, ongoing coaching, and targeted training on typologies, investigative methods, and narrative quality.
• Establish and monitor quality standards; ensure staff follow procedures and documentation requirements.
• Review and challenge investigative analyses, conclusions, and SAR determinations to ensure they are sound, defensible, and well‑documented.
• Partner with QA and Governance teams to identify systemic issues, trends, or control gaps emerging from complex investigations.
• Provide investigative support and coaching to product‑aligned SAM, Fraud, and Sanctions teams.
• Serve as a subject‑matter expert on advanced typologies, investigative techniques, and analyst judgment.
• Support responses to regulatory inquiries, exams, and enforcement‑related follow‑ups as needed.

Manager, Advanced Financial Crimes Investigations – BSA/AML & Sanctions Operations

DevOps Engineer

• Works with development teams to improve efficiency in the software deployment process.
• Responsible for updating, maintaining, and selecting development tools used for tracking, building and deploying software.
• Defines processes used to perform development work supporting the Agile framework.
• Develops continuous integration and continuous deployment concepts and tools.
• Improves deployment frequency while minimizing business impact.
• Improves, updates, and maintains the branching strategy.
• Improves processes to lower failure rates of new releases and improve tools and processes to create a continuous Integration environment.
• Assists in containerization of software environments.
• Provides documentation and training for supported tools.
• Other duties as assigned

DevOps Engineer II

Account Executive

• Manage portfolio through complete and current knowledge of client’s financial condition, management’s performance and industry trends, and take timely action so client losses are minimized and do not exceed budgeted standards.
• Review and process loan advances for pre-development, development, construction, and revolving credit facilities. Coordinate with third-party vendors, clients, and internal teams to ensure all disbursements are accurate, in compliance, and completed in a timely manner.
• Conduct ongoing credit assessments, monitor account performance, and proactively identify emerging risks or opportunities within the portfolio by reviewing financial statements, covenant compliance, and production reports.
• Build and maintain strong relationships with clients, vendors, manufacturers, and internal partners to support deal flow and enhance customer experience
• Oversee problem loans and workout credits by developing action plans, coordinating with credit and risk teams, and guiding clients toward resolution strategies that protect portfolio performance.
• Coordinate and collaborate with internal and external auditors, regulatory agencies, and SBA/USDA representatives by providing required documentation, responding to inquiries, and supporting timely and accurate audit and review processes.
• Prepare quarterly and annual portfolio reviews and present key findings, trends, and risk assessments to Pathward’s credit and executive leadership teams.
• Structure and underwrite changes to existing deals for management
• Other duties as assigned.

Account Executive II – Structured Finance

Affiliate Manager

• Reviews and approves marketing materials against work papers to ensure quality and adherence to Pathward, Network, and Regulatory guidelines.
• Participates on the Partner relationship team. Establishes and maintains strong relationships with Partners through regular communication via phone, email, and meetings.
• Collaborates with internal teams, including legal, compliance, and network operations, to address client needs and deliver solutions.
• Facilitates, drives, and completes department specific program implementation tasks.
• Completes submissions of programs to payment networks for their review and approval.
• Trains Partners on and monitors their use of the marketing submission portal.
• Manages the self approval process for assigned Partners by training them on the process, encouraging utilization, and ensuring Partners are meeting and maintaining qualification levels.
• Maintains a thorough understanding of assigned Partners and their programs.
• Builds relationships with internal and external stakeholders.
• Conducts periodic reviews of Partners compliance to guidelines and rules and completes reports of the findings.
• Remediates applicable Compliance Review findings.
• Meets and maintains all Service Level Agreements as defined by department criteria.
• Meets and maintains acceptable Quality Review scores as defined by department criteria.
• Participates in enterprise projects relating to existing Partner assignments.
• Other duties as assigned

Partner Quality Specialist I

• Conduct compliance oversight reviews of business lines and third parties to assess adherence to applicable laws, regulations, and company policy. Evaluate the adequacy of internal controls and support remediation efforts as needed. Prepare procedures, workpapers, reports, and other supporting documentation.
• Serve as a subject matter resource to help ensure documents, projects, processes, and product initiatives align with regulatory requirements and company standards.
• Contribute to the development and maintenance of line-of-business guidance and standards related to AML compliance.
• Partner with business lines and third parties to implement AML initiatives and provide support through training, process documentation, and ongoing consultation.
• Provide advisory support to the first line of defense by answering questions, offering technical guidance, and assisting with issue identification and resolution.
• Support risk and compliance assessments of new or changing products, services, processes, and procedures to help ensure BSA and OFAC requirements are considered and addressed.
• Assist with implementing and improving procedures, tools, and controls in coordination with team members and stakeholders.
• Monitor and help validate compliance with third-party contractual obligations related to service delivery, as applicable.
• Maintain knowledge of relevant financial services products, emerging risks, and the AML regulatory environment.
• Review proposed and existing laws, regulations, and guidance to evaluate potential business impact and communicate key considerations to stakeholders.
• Perform other duties or special projects as assigned.

BSA/AML Risk Analyst II

Communications

• Launch a digital financial literacy program (build from plan to live)
• Assist in coordinating key steps to prepare a financial literacy program for launch (content readiness, stakeholder reviews, and timeline tracking)
• Help organize program components such as content modules, landing page copy, FAQs, disclaimers, and user pathways to make the experience easy to navigate and share.
• Track milestones, document feedback, dependencies, and approvals; maintain clear records of decisions and next steps.
• Contribute to a social media campaign
• Help develop a social media content calendar aligned to program goals
• Draft and refine social content (educational post, short-form series, awareness content)
• Build a small library of evergreen content that can be reused over time
• Coordinate feedback and approvals with internal partners (brand, compliance, etc.)
• Collaborate with creative partners to request and refine visual assets
• Define success metrics and reporting with leadership
• Work with the VP to establish success metrics for public engagement (e.g., awareness, interaction, click-through, sign-ups/completions)
• Build a simple reporting cadence (weekly snapshot + end-of-internship summary)
• Assist with thought leadership content development
• Support the VP with drafting and packaging thought leadership content tied to financial access and literacy

Corporate Communications Intern – Social Impact

Analyst

• Complete EDD reviews for assigned periodic and event driven alerts within a designated timeframe in accordance with established procedures
• Conduct open-source data searches using multiple resources to gather and analyze necessary information about the customer, business partners, owners, controllers, and other connected parties as appropriate
• Analyze transactional data within a given timeframe and identify any potential red flags or inconsistencies
• Organize and synthesize information compiled into a clear evaluation and recommended actions
• Prepare detailed and succinct customer narratives that can be clearly understood by an independent tester, auditor, or regulator
• Escalate identified financial crimes red flags and unusual activity using sound judgement
• Provide support for ad-hoc projects as assigned

EDD Analyst II

Revenue Operations

• Aligns data, reporting, and technology solutions with Commercial & Consumer Lending business strategy.
• Partners closely with Revenue Operations and business leaders to translate complex data into actionable insights.
• Uses knowledge of business processes, data structure, and reporting systems to identify and solve data-driven problems.
• Develops and maintains Power BI dashboards, including data modeling, DAX calculations, and visualization design.
• Designs and enhances Power Apps solutions to support business workflows.
• Develops Salesforce reports and dashboards, supports stage logic analysis.
• Assists in daily, weekly, monthly, and quarterly reporting packages.
• Supports data governance efforts.
• Generates ad hoc reports and performs advanced data analysis.
• Identifies opportunities to automate manual reporting processes.

Business Analyst II – Commercial & Consumer Lending, Revenue Operations

• Owns the lifecycle management of BSA/AML operational policies, procedures, and standards
• Coordinates BSA/AML training content, deployment, and documentation
• Manages audit, validation, and regulatory exam coordination and response tracking
• Provides governance oversight but does not directly manage alert or investigation production queues

Manager, BSA/AML and Sanctions Governance – Program Enablement

Client Partner

• Plans and oversees enterprise-level support and service activities for company products and services for designated partners.
• Develops partner relationships and deep understanding of partner business.
• Creates partner-specific strategic account plans.
• Champions partner’s business development initiatives within Pathward.
• Identifies and drives new product opportunities within Pathward.

Partner Development Executive II

QA Engineer

• Overseeing and executing a quality assurance program focused on Second Line of Defense (2LoD) Financial Crimes activities
• Ensures that 2LoD processes are performed with consistency, accuracy, and in alignment with regulatory expectations
• Assess the effectiveness of 2LoD outputs, provide credible challenge within Compliance, and deliver insights to strengthen practices
• Design and execute a risk-based QA program covering key 2LoD Financial Crimes activities
• Perform detailed QA reviews of 2LoD casework, memos, and decisions
• Document QA findings with clear articulation of gaps and root causes
• Lead and develop a team of QA analysts focused on 2LoD activities

Financial Crimes Quality Assurance Manager

People Operations

• Collaborates with business leaders to identify business priorities and leverage strategic people planning to build consistency across the organization.
• Ensures alignment of the people plan, people programs and tools with business strategic goals, and advises on the development and implementation of the holistic people plan for the assigned groups.
• Collaborates with business leaders to interpret the business needs and people priorities.
• Identifies and predicts current and future talent needs and influences the design and implementation of strategic talent management solutions in alignment with organizational strategy, data, and budgets.
• Identifies the need for change and leads the implementation and adoption to new or changing structures (leadership or organizational), cultural change, or programs/processes (e.g., training, talent movement) for an organization.
• Designs and manages the implementation of interventions to improve leadership and team performance and capability.
• Works collaboratively with Employee Relations and Senior Leaders to provide P&C policy guidance and interpretation as needed.
• Partners with P&C centers of expertise including Talent Acquisition, Learning and Development, Compensation and HRIS to effectively implement and monitor people programming throughout Pathward.

Senior People Business Partner

• Responsible for ensuring Partner underwritten loans conform with Partner program credit guidelines in a timely manner.
• Facilitate the validation of external credit partners ensuring credit risk meets simple credit box standards.
• Work with Partner Development Executive to ensure Partners and Clients understand our company's requirements and their responsibilities.
• Manage the entire underwriting process through closing and affect a smooth transition to Portfolio.
• Manage existing Partner generated loans through their life cycle.