Pathward

Examiner

• Represents the company at client and prospective client locations to physically review client records and assets to verify collateral position and confirm accuracy of financial information and reporting.
• Reviews and analyzes performance of client's collateral.
• Verifies the accuracy of the client's recordkeeping.
• Verifies the accuracy and analyzes the client's reporting to the Bank and, if requested, reconcile to the Bank's records.
• Verifies facility is managed in adherence with approved client narrative.
• Performs survey exams at prospective borrower locations.
• Performs exams and work out transactions, and recommend exit strategies to senior management.
• Spreads and analyzes client's financial statements to assess financial performance and cash flow.
• Communicates regularly with the Credit Department before, during, and after the field exam.
• Prepares clear and concise written reports summarizing results and recommendations.
• Schedules audits with clients.
• Tracks time spent at client locations to ensure proper billing to client.
• Other duties as assigned.

Senior Field Examiner

Field Examiner II

Project Manager

• Manage a variety of project types (minor, major, some complex projects).
• Direct and manage project throughout the entire project lifecycle.
• Define project scope, goals and deliverables that support business objectives in collaboration with senior management and stakeholders.
• Develop full-scale project schedules/timelines and associated communication documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Estimate the resources needed to achieve project goals.
• Negotiate with resource managers to acquire the resources necessary to produce the project on time and within budget (if applicable); determine and assess need for additional staff and/or consultants (if necessary) during project lifecycle.
• Set and continually manage project expectations with sponsors, team members, and stakeholders.
• Delegate tasks and responsibilities to appropriate project personnel.
• Identify and resolve issues and conflicts within the project team.
• Identify, track, and resolve issues related to the project throughout its lifecycle.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Proactively manage changes in project scope, identify potential issues, and devise contingency plan.
• Identify, communicate, and manage risk.
• Coach, mentor, motivate and supervise project team members, contractors and influence them to take positive action and accountability for their assigned work.
• Build, develop, and grow any business relationships vital to the success of the project.
• Understand all aspects of the projects according to project management methodologies, standards and best practices as set by the Project Management Office.
• Successfully engage in multiple initiatives simultaneously.
• Other duties as assigned.

Senior Project Manager

Analyst

• Analyzes and investigates customer and transactional data and activity to identify and confirm suspicious activity.
• Files SARs & CTRs with regulatory agencies for activity that has been escalated by internal teams, external partners and third parties including Law Enforcement.
• Maintains service levels with workload in accordance to policies, procedures and compliance standards.
• Answers inbound and outbound calls to provide servicing for monitoring strategies and customer inquiries.
• Maintains standards of Production, Quality and Leadership results for workstreams assigned.
• Other duties as assigned.

FIU Cases Analyst I

Auditor

• Collaborate with audit team members as well as members of IT to develop audit objectives, engagement scopes, and testing strategies aligned with departmental standards and risk priorities.
• Assist in the planning, execution, and reporting of IT audit engagements, including SOX ITGC testing, risk-based technology reviews, and issue validation procedures.
• Analyze and summarize data to identify control deficiencies, process inefficiencies, or noncompliance with policies, procedures, or regulations.
• Communicate findings and recommendations to audit leadership and business stakeholders in a clear manner.
• Monitor issued audit findings, perform validation testing over defined remediation plans, and present remediation statuses to stakeholders.
• Identify opportunities to strengthen controls, improve operational effectiveness, and reduce risk exposure across technology and business processes.
• Other duties as assigned

IT Auditor I

IT Support

• Uses current programming language and technologies.
• Writes code and completes programming.
• Performs testing and debugging of applications.
• Completes documentation of procedures for installation and maintenance.
• Interacts with users to define system requirements and/or to add necessary modifications.
• Other duties as assigned.

Senior IT Software Engineer

Full-stack Engineer

• Develops flexible, maintainable solutions using the guidelines, requirements and standard practices.
• Solves development problems through the use of good design and practical experience.
• Reviews, modifies, enhances, and maintains existing systems by fixing issues, remediating security vulnerabilities, and improving system performance.
• Participates in planning and user story analysis by providing feedback and demonstrating an understanding of user requirements.
• Assists in solving business problems by implementing technical solutions based on solid design principles and best practices.
• Actively participates in and follows software development processes and procedures.
• Documents software changes, best practices, and standards.
• Keeps up to date with current and future changes in tools, technology, programming best practices, and industry standards through training and development opportunities.
• Performs other duties as assigned.

Senior Software Engineer

Program Manager

• Conduct in-depth research and analysis of complex regulatory, compliance, and financial crime topics, including BSA/AML, Customer Identification Program (CIP), Know Your Customer (KYC), beneficial ownership, sanctions compliance, and related regulatory frameworks.
• Partners directly with internal stakeholders and external partners to assess new products, programs, and business models, delivering risk and regulatory guidance that supports innovation while ensuring compliance with applicable laws, regulations, and risk management expectations.
• Produce high-quality regulatory and risk memoranda that clearly articulate issues, analyze alternatives, assess risk, and provide supportable recommendations backed by legal authorities, regulatory guidance, enforcement actions, and industry practices.
• Interpret laws, regulations, examination guidance, and regulatory expectations and translate them into actionable business and risk requirements.
• Advise leadership, legal, compliance, and business partners on complex risk and regulatory matters, providing practical solutions that balance innovation, customer experience, and risk management.
• Collaborates directly with business partners, fintechs, and third-party organizations to evaluate products, services, and business models, providing risk-focused guidance and regulatory expertise to identify obligations, assess compliance, fraud, financial crime, operational, and reputational risks, and develop practical, compliant solutions.
• Monitor regulatory developments, enforcement trends, and industry practices to identify emerging risks and opportunities for program enhancement.
• Challenge assumptions, investigate root causes, and apply critical thinking to resolve ambiguous or novel issues using a reasoned, risk-based approach.
• Leverage data, research, and analytical methodologies to support decision-making and strengthen risk governance.
• Present findings, recommendations, and regulatory positions to senior leadership, auditors, regulators, and other stakeholders.
• Foster a culture of intellectual curiosity, continuous learning, and thoughtful risk management.
• Perform other duties as assigned.

Business Risk Program Director, BSA Advisor

• Responsible strategy, governance, and commercialization of our commercial and consumer lending product portfolio.
• Defines and maintains the product line strategy across consumer and small business lending products.
• Creates and stewards Product Guidelines (eligibility, pricing, fees, underwriting guardrails, customer experience standards, servicing/collections, account lifecycle rules).
• Builds product roadmaps based on customer feedback and industry analysis.
• Leads end to end commercialization: business case, positioning, value proposition, packaging, channel enablement, launch playbooks, and sales collateral.
• Partners with program managers, fintechs, processors, and networks to shape compelling sponsor backed lending solutions.
• Ensures product designs meet applicable Reg Z, UDAAP principles, fair lending, data privacy, servicing and collections standards, and applicable Reg E touchpoints when the lending product interacts with asset accounts.
• Drives issue management and root cause remediation for product, servicing, and customer outcomes.
• Aligns with Technology on build/buy/partner decisions; author epics/user stories; ensure high quality product requirements and traceability to controls.

Product Commercialization Program Manager – Faster Payments

Financial Crime

• Responsible for owning, governing, and continuously enhancing the Bank's AML/CFT and Financial Crimes Compliance training program
• Establishes and maintains a risk-based training framework aligned to regulatory expectations, enterprise risk assessments, and the Bank's control environment
• Ensures training operates as a key component of the organization's FCC compliance risk management program
• Accountable for training program effectiveness, regulatory alignment, and audit and regulatory examination readiness
• Partners with senior stakeholders across Compliance, Risk, People & Culture, and business lines

Financial Crimes Compliance Training Director

Customer Support

• Communicates effectively with financial institution partners via calls and emails to address operational needs, resolve issues, and foster strong relationships.
• Manages multiple time-sensitive tasks while identifying opportunities for recommending new products/services and cross-selling.
• Utilizes internal systems such as Salesforce for logging interactions, tracking issues, and documenting trends, while providing support and training to partners/clients.
• Ensures compliance with procedures for client support activities, including Customer Identification Program (CIP) processing, marketing collateral coordination, and adherence to regulatory requirements.
• Leads team initiatives by facilitating training, mentoring team members, and overseeing the Quality Assurance process to maintain excellence in client interactions.
• Other duties as assigned.

FI Solutions Specialist II – Client Support, Banking

Accounting Manager

• Manage the Company’s SOX program, including annual risk assessments, scoping, process mapping, and control design evaluations.
• Communicate directly with internal audit, external audit, management and control owners
• Serve as the liaison between executives and Internal Audit for SOX related matters
• Manage quarterly and annual SOX testing cycles, partner with control owners to identify gaps, and track remediation plans.
• Execute the first line of defense program for Shared Services in accordance with Company policy
• Research, understand, and implement new accounting standards
• Subject matter expert in complex areas of US GAAP, including CECL, revenue recognition, fair value, consolidation, transfers and servicing, etc.
• Other duties as assigned

Technical Accounting Advisor

Operations

• Serves as a liaison between Pathward and Processors for daily communications.
• Leads processor integrations and solution implementation to support Pathward products.
• Provides frontline support and issue remediation for external system applications.
• Issues and tracks performance to resolution.
• Oversees exception handling ensuring resolution of rejected records.
• Manages data quality alerts and investigates to identify root cause.
• Creates and implements data quality alerts to mitigate risks and support good quality of data.
• Queries and analyzes data to troubleshoot issues and identify scope.
• Presents and communicates findings from data analysis and recommends corrective action as needed.
• Creates and implements solutions to grow and develop oversight controls.
• Defines requirements on Engineering efforts and validates results in production.
• Proposes and implements solutions for complex data issues both independently and in collaboration with peers.
• Drives solution set across development teams to adhere to industry and regulatory changes.
• Leads the implementation of data reconciliation, monitoring and control processes.
• Establishes controls for SLA oversight in accordance with contractual agreements.
• Leads problem management and resolution, escalation of issues as necessary.
• Supports Engineering efforts as subject matter expert of third-party processor.
• Configures processor defined values according to business definitions to normalize data in Pathward processing environment.
• Serves on data governance or other business committees representing the perspectives and needs of the Processor Operations team.
• Actively participates on virtual teams as a technical resource accounting for processor related tasks and advising appropriate business units on issues, remediation status and overall processor performance.
• Develops strong working relationships with processors and internal business partners for optimal support and operation of Pathward products.
• Mentors and supports teammates in data quality and problem management efforts.
• Conducts periodic engagements with processors preparing agendas and document outcomes.
• Supports business projects as subject matter expert.
• Conducts periodic reviews, information gathering and report performance in support of Third-Party Reviews.
• Leads periodic reviews of departmental procedures and implementation of process improvement.
• Other duties as assigned

Processor Ops Specialist II

• Responsible for identifying, assessing, and mitigating risks that could impact on Pathward's strategic, operational, financial, or reputational standing.
• Provide expert guidance to leadership on risk strategy, regulatory compliance, and enterprise resilience.
• Conducts risk assessments and internal/external partner reviews.
• Develops and implements risk mitigation strategies.
• Advises leadership on risk-related decisions.
• Monitors regulatory changes and ensuring compliance.
• Prepares risk reports and presenting findings to stakeholders.
• Leverages data analytics and technology for predictive risk modeling.
• Other duties as assigned.

Business Risk Program Director

• Investigate alerts and cases generated from transaction monitoring systems related to merchant acquiring activity
• Analyze merchant-level transaction data to identify anomalies and red flags
• Identify and investigate merchant acquiring-specific typologies
• Prepare and file SARs and CTRs accurately and timely
• Review and investigate partner referrals and escalations
• Document investigative findings clearly and accurately within case management systems
• Meet defined SLAs, productivity expectations, and quality standards
• Escalate high-risk or complex matters to the Manager
• Maintain current knowledge of BSA/AML and OFAC regulations
• Collaborate with BSA/AML peers, Fraud Operations, and partner oversight teams