Product Commercialization Program Manager – Faster Payments

Pathward

Manage commercialization strategy for lending products at Pathward, focusing on financial inclusion and innovation through partnerships. Collaborate with cross-functional teams ensuring compliance and risk alignment.

Posted 7/1/2026full-timeRemote • Arizona, Kentucky, Missouri, Pennsylvania, South Dakota, Tennessee • 🇺🇸 United StatesSeniorLead💰 $104,000 - $174,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible strategy, governance, and commercialization of our commercial and consumer lending product portfolio.
Defines and maintains the product line strategy across consumer and small business lending products.
Creates and stewards Product Guidelines (eligibility, pricing, fees, underwriting guardrails, customer experience standards, servicing/collections, account lifecycle rules).
Builds product roadmaps based on customer feedback and industry analysis.
Leads end to end commercialization: business case, positioning, value proposition, packaging, channel enablement, launch playbooks, and sales collateral.
Partners with program managers, fintechs, processors, and networks to shape compelling sponsor backed lending solutions.
Ensures product designs meet applicable Reg Z, UDAAP principles, fair lending, data privacy, servicing and collections standards, and applicable Reg E touchpoints when the lending product interacts with asset accounts.
Drives issue management and root cause remediation for product, servicing, and customer outcomes.
Aligns with Technology on build/buy/partner decisions; author epics/user stories; ensure high quality product requirements and traceability to controls.

Requirements

What you’ll need

Bachelor's degree or equivalent education and work experience. Master's degree preferred.
Typically requires a minimum of 8 years of related experience with a bachelor’s or equivalent.
Hands on experience launching and scaling lending products (consumer or SMB), including underwriting collaboration, pricing, servicing, and lifecycle management.
Proven ability to build product guidelines/policies and to lead commercialization across cross functional teams.
Strong grasp of bank program operations and partner ecosystems (processors, networks, fintech platforms).
Demonstrated familiarity with U.S. regulatory frameworks relevant to lending (e.g., Reg Z, fair lending, UDAAP) and operational touchpoints (e.g., Reg E when the access device interacts with asset accounts, privacy, collections standards).
Data driven decision maker with competency in building business cases, reading credit performance metrics, and presenting executive level recommendations
Exceptional Communication Skills
Strategic Thinking & Execution
Regulatory Acumen
Cross Functional Leadership
Analytical Rigor
Customer Centricity
Operational Excellence

Benefits

Comp & perks

health insurance
401(k) retirement benefits
life insurance
disability benefits
paid time off
annual performance-based incentive opportunity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product StrategyLending Product LaunchUnderwriting CollaborationBusiness Case DevelopmentCredit Performance MetricsProduct Guidelines CreationLifecycle ManagementOperational TouchpointsPricing StrategyServicing Standards

Soft Skills

Exceptional Communication SkillsStrategic ThinkingAnalytical RigorCustomer CentricityCross Functional Collaboration