PartsSource Inc.

Account Manager

• Identify and prospectively contact new hospital and surgery center accounts within the territory to expand Revanix's customer base
• Develop and present compelling value propositions that demonstrate how Revanix repair services reduce equipment downtime and optimize clinical asset utilization
• Build and maintain a strong professional network within the healthcare and biomedical service community to generate referrals and partnership opportunities
• Conduct needs assessments with prospective clients to understand their equipment maintenance challenges and position Revanix solutions as the ideal fit
• Manage and nurture existing client accounts to ensure high satisfaction, service quality, and contract renewals
• Serve as the primary point of contact for assigned accounts, coordinating with Revanix's service and technical teams to deliver exceptional support
• Monitor account health, identify growth opportunities through cross-selling and upselling, and develop account plans that drive revenue expansion
• Proactively follow up with clients to gather feedback, resolve concerns, and ensure alignment with service delivery expectations
• Execute market expansion strategy within the Atlanta territory (2-hour radius) and travel monthly to adjacent markets to build relationships and pipeline
• Analyze territorial performance data and market trends to identify growth opportunities and gaps in current market coverage
• Collaborate with sales leadership to develop territory-specific strategies that drive both new customer acquisition and account retention
• Create and deliver compelling presentations that highlight Revanix's repair expertise, ISO certification, and quality standards to hospital administrators and clinical engineering teams
• Prepare accurate sales forecasts and maintain detailed records in our CRM system to support pipeline visibility and performance tracking
• Communicate professionally and persuasively with decision-makers at all levels—from clinical engineers to C-suite executives—adapting your message to each audience.

Territory Manager, Surgical & Biomedical

• Own revenue performance, retention, and expansion across assigned state institution accounts with 12–24 month sales cycles
• Identify whitespace opportunities and drive share-of-wallet growth across multiple sites and departments within institutional systems
• Develop and execute strategic account plans aligned to institutional missions, compliance requirements, and operational outcomes
• Build and maintain disciplined pipeline forecasting with accurate opportunity staging and probability assessments
• Lead complex, multi-stakeholder sales cycles including RFPs, RFQs, pricing, proposals, and contract negotiations with government procurement teams
• Build ROI-driven business cases tied to operational efficiency, regulatory compliance, cost containment, and institutional budget optimization
• Manage multi-year agreements with government procurement and contract requirements, including compliance documentation
• Partner with internal teams on proposal development, scope definition, and success metrics aligned to customer outcomes
• Build executive-level relationships across institutional leadership, procurement, operations, and finance stakeholders
• Lead quarterly business reviews (QBRs) and performance discussions tied to operational and compliance outcomes
• Act as a trusted advisor positioning PartsSource as a long-term strategic partner for mission-critical operations
• Coordinate implementation and onboarding of new service programs; proactively manage renewal cycles and reduce churn risk
• Position service-based solutions (maintenance programs, compliance support, operational services) aligned to mission-critical facility needs
• Develop institutional-specific value propositions addressing unique challenges in corrections, education, public health, and regulated environments
• Ensure clear alignment between sold services, implemented outcomes, and success metrics
• Lead performance discussions tied to uptime, compliance, operational efficiency, and budget accountability

Account Manager – State Government

• Support account planning for assigned federal healthcare customers.
• Learn and map customer organizations, decision-makers, and buying structures.
• Assist with identifying growth opportunities across facilities and service lines.
• Gradually assume greater ownership of accounts as experience grows.
• Support the full sales lifecycle including qualification, proposals, pricing, and renewals.
• Assist with renewal and retention of service agreements and maintenance assets.
• Coordinate with internal teams to align solutions to customer needs and budgets.
• Maintain accurate opportunity, renewal, and pipeline data in CRM systems.
• Build working relationships with HTM, facilities, supply chain, and contracting stakeholders.
• Participate in customer meetings and reviews alongside senior account leaders.
• Develop confidence presenting solutions and responding to customer needs.
• Serve as a responsive, professional point of contact for day-to-day inquiries.
• Learn federal procurement processes, contract vehicles, and compliance requirements.
• Support RFIs, RFQs, and RFPs in partnership with contracts and legal teams.
• Collaborate cross-functionally to ensure smooth onboarding and service delivery.
• Share customer feedback to improve solutions and service execution.

Account Manager, Federal Government

• Own revenue performance, retention, and expansion across assigned accounts
• Identify whitespace opportunities and drive share-of-wallet growth
• Develop and execute strategic account plans aligned to customer outcomes
• Lead complex sales cycles including pricing, proposals, and contract negotiation
• Build ROI-driven business cases tied to operational and financial outcomes
• Manage multi-year agreements, pipeline, and accurate forecasting
• Build executive-level relationships across clinical, operational, and financial stakeholders
• Lead business reviews (QBRs) and performance discussions
• Position PartsSource solutions as long-term, strategic value drivers

Senior Account Manager – Ambulatory

Business Development Rep

• Proactively research, identify, and qualify commercial laboratories, helping to build and execute a go-to-market strategy for growth within the life science sector
• Develop and execute strategic territory and account plans to drive new business growth
• Build relationships with decision-makers including laboratory leadership, procurement teams, and operations leaders
• Generate opportunities through cold calling, email outreach, virtual meetings, networking, and strategic follow-up activities
• Maintain a robust sales pipeline and accurately track opportunities within CRM systems
• Conduct value-based discussions to uncover customer operational, compliance, and service challenges
• Present PartsSource service offerings, maintenance programs, compliance support, and operational solutions aligned to customer needs
• Identify cross-sell, upsell, and long-term account expansion opportunities
• Lead pricing discussions, proposals, presentations, and contract negotiations
• Support contract renewals and expansion initiatives to drive long-term customer retention and revenue growth
• Serve as a trusted advisor and primary commercial contact for assigned prospects and accounts
• Build strong relationships with customers by delivering responsive communication and ongoing support
• Coordinate and participate in client-facing meetings, presentations, conference calls, and business reviews in both virtual and in-person settings.
• Ensure customer expectations are clearly defined and consistently met throughout the sales and implementation process
• Collaborate with internal teams to support onboarding, implementation, and customer success initiatives
• Partner closely with service operations, account management, field service, and leadership teams to deliver seamless customer solutions
• Participate in weekly sales meetings, training sessions, and professional development activities
• Provide regular updates on pipeline activity, sales performance, forecasts, and market intelligence
• Proactively address customer concerns and work collaboratively to resolve issues quickly and effectively

Business Development Executive, Life Science

Program Manager

• Collaborate with all functions that influence or impact the delivery of our service-based commitments with the charge to deliver a differentiated and exceptional customer experience, every request.
• Overseeing the service request process, both preventative and corrective, for the assigned account.
• Communicating with stakeholders on hourly/daily basis to keep them informed of service activities to ensure that customer expectations are met.
• Overseeing critical priorities for the service team, ensuring we work collaboratively and are aligned with the service program's goals.
• Gathering customer input on needs and outcomes while supporting service program goals, objectives, and scope, and aligning them with the account's strategic vision.
• Coordinating and managing resources (vendor) as needed to achieve the objectives of the service program.
• Identifying, assessing, and mitigating potential risks to the service program's success through voice of customer.
• Managing changes to the program scope, schedule, or budget.
• Supporting the Service Operations Manager by proactively monitoring program metrics, highlighting areas of deviation, and facilitating corrective action efforts to keep performance aligned with expectations.
• Ensuring that the program deliverables meet the required quality standards.
• Developing and managing the program budget, tracking expenditures, and ensuring that the program stays within budget.

Territory Manager, Surgical & Biomedical

Account Manager – State Government

Account Manager, Federal Government

Senior Account Manager – Ambulatory

Business Development Executive, Life Science

Service Program Manager