PartsBase Inc.

Revenue Operations

• Build and own the RevOps function from the ground up.
• Own the end-to-end forecast process and accountability for forecast accuracy.
• Run weekly pipeline reviews and deal inspection cadences with the sales team.
• Drive pipeline hygiene: stage definitions, close-date discipline, and deal scoring.
• Administer and rationalize the GTM tech stack (CRM and all connected tools).
• Establish and enforce a single source of truth for pipeline, revenue, and GTM data.
• Design and document the lead-to-cash process with clear ownership at each stage.
• Build and enforce data entry standards and process compliance across GTM teams.
• Build the dashboards and metrics leadership uses to run the business.
• Translate data into actionable insights; proactively surface trends and risks.
• Own territory design, quota modeling, and compensation plan operations.
• Partner with finance on revenue reconciliation and GTM budget tracking.

Director of RevOps

Business Development Rep

• Lead, mentor, and develop a team of Account Executives and sales professionals.
• Establish sales goals, performance expectations, and accountability measures.
• Conduct regular coaching sessions, pipeline reviews, and performance evaluations.
• Assist in recruiting, onboarding, and training new sales team members.
• Partner with executive leadership to develop and execute revenue growth strategies.
• Foster a high-performance, results-oriented sales culture.
• Manage and grow a portfolio of strategic exhibitor and sponsor accounts.
• Drive exhibitor, sponsorship, and attendee revenue through renewals, upselling, and new business acquisition.
• Prospect and close new sponsorship, booth, and partnership opportunities.
• Build executive-level relationships with decision-makers throughout the aviation, aerospace, and defense industries.
• Conduct strategic account planning sessions and post-event business reviews.
• Develop long-term account growth strategies that maximize client retention and revenue expansion.
• Maintain accurate forecasting, pipeline management, and CRM reporting.
• Monitor sales performance metrics and identify opportunities for process improvement.
• Collaborate with marketing, events, and executive leadership to support revenue initiatives.
• Develop scalable sales processes that improve productivity and client experience.
• Provide market intelligence and competitive insights to leadership.

Business Development Manager

Administrative Assistant

• Process and reconcile AR payments daily, including check deposits, wire transfers, ACH transactions, and electronic payments through Stripe and our CRM system
• Apply customer payments accurately to open invoices, resolving discrepancies and unapplied cash promptly
• Perform daily cash reconciliation and prepare bank deposit documentation
• Maintain organized records of all payment transactions with proper supporting documentation
• Identify and research payment discrepancies, short payments, and billing disputes
• Generate and distribute customer invoices accurately and on schedule, ensuring compliance with contract terms
• Set up and manage invoice approvals for DURA and Net 30 customers according to credit policies
• Review and verify purchase orders against invoices to ensure accuracy before processing
• Process credit memos, billing adjustments, and invoice corrections as needed
• Support month-end billing cycles and assist with revenue recognition activities
• Serve as primary point of contact for billing inquiries via phone, email, and shared accounting inboxes
• Respond promptly and professionally to questions regarding invoices, payment confirmations, account balances, and Stripe payment links
• Research and resolve billing discrepancies, posting errors, and customer concerns with a solution-oriented approach
• Process refund requests following established approval procedures
• Send professional payment reminders, collection letters, and account statements
• Negotiate payment arrangements and work with customers to resolve outstanding balances
• Post lockbox activity daily in CRM and Stripe; communicate remittance address updates to customers
• Maintain accurate filing systems for accounts receivable documentation (digital and physical)
• Assist with month-end close tasks including AR aging analysis, reconciliations, and journal entries
• Support audits by providing requested documentation and account detail
• Identify opportunities for process improvements and contribute to efficiency initiatives
• Assist in Digital Office initiative to move all physical paper and processes into digital storage
• Back up other accounting team members during peak periods or absences

Accounting Administrative Assistant

Account Manager

• Own a portfolio of B2B member accounts with full accountability for retention, satisfaction, and revenue growth.
• Build trusted relationships with key stakeholders from procurement managers to C-suite acting as a strategic advisor on how PartsBase solutions solve real operational challenges.
• Drive net revenue retention by identifying and executing upsell and cross-sell opportunities across PartsBase's product suite, including marketplace listings, data products, and SaaS tools.
• Lead structured account reviews and business planning sessions that tie platform performance to each client's commercial goals.
• Monitor usage, engagement, and ROI signals to get ahead of churn risk and turn at-risk accounts into success stories.
• Partner closely with Sales, Customer Success, and Product to deliver a seamless member experience and close the loop on client feedback.
• Maintain clean, accurate pipeline and account records in CRM your forecast should be trustworthy.

Financial Planning and Analysis

• Lead day-to-day accounting operations across Accounts Payable, Accounts Receivable, General Ledger, and month-end close, while simultaneously driving strategic initiatives in workflow automation, revenue recognition frameworks, subscription metrics analysis, and scalable SaaS financial operations.
• Oversee daily accounting operations across AP, AR, General Ledger, and month-end close activities with a focus on subscription revenue, deferred revenue, and ARR metrics.
• Ensure accurate revenue recognition under ASC 606 for multi-year SaaS contracts, usage-based billing, and marketplace transaction fees.
• Monitor and report on key SaaS financial metrics including ARR growth, net revenue retention, billings, and deferred revenue movements.
• Maintain strong internal controls and ensure accuracy, timeliness, and integrity of financial data across subscription lifecycle management.
• Support SaaS-specific financial reporting and provide insights into unit economics, cohort performance, and marketplace health metrics.
• Lead digital transformation initiatives that modernize finance operations through cloud-based systems, API integrations, and real-time data connectivity.
• Identify and eliminate manual processes by implementing intelligent automation for invoice processing, subscription reconciliations, revenue recognition calculations, and anomaly detection.
• Design and implement exception-based workflows that reduce manual touchpoints while improving accuracy, speed, and scalability across the financial close process.
• Collaborate cross-functionally to integrate financial systems with CRM, billing platforms, payment gateways, and marketplace infrastructure, enabling seamless data flow and real-time visibility.
• Evaluate, pilot, and scale emerging fintech solutions including robotic process automation (RPA), AI copilots, and autonomous accounting platforms.
• Build standardized, repeatable accounting workflows optimized for a high-velocity SaaS environment with distributed teams and global operations.
• Develop real-time dashboards and operational metrics that provide visibility into close progress, subscription cohort performance, cash conversion cycles, and process bottlenecks.

Director of Finance and Operations

Sales Development Rep

• Build, lead, and develop a high-performing team of SDRs
• Drive pipeline generation to support Account Executives and Sales Managers
• Coach and mentor reps on prospecting, outreach, and conversion strategies
• Analyze performance metrics and optimize team productivity
• Establish and execute strategic plans aligned with company growth goals
• Lead pipeline reviews, account planning, and opportunity development
• Partner cross-functionally to improve efficiency and results
• Support hiring, onboarding, and ongoing team development
• Contribute to team culture and act as a brand ambassador

Senior Sales Development Manager

• Serve as a subject-matter expert on the digital commerce platform for Sales teams
• Support live deals through demos, solution positioning, and customer-facing conversations
• Create, maintain, and iterate on enablement materials (pitch decks, use cases, FAQs, ROI narratives)
• Deliver training sessions and ongoing education for Sales teams
• Act as a first-line escalation point for Sales questions related to platform capabilities and positioning
• Support onboarding and activation of integration and channel partners
• Coordinate with Product and Engineering teams to align on technical readiness and timelines
• Assist in developing partner playbooks, documentation, and value propositions
• Support co-selling and co-marketing activities with partners
• Track partner progress and surface risks or blockers to leadership
• Collect structured feedback from Sales teams and partners
• Identify common adoption challenges, workflow friction, and feature gaps
• Document and communicate insights to Product leadership in a clear, actionable format
• Support beta programs and early adopter initiatives as needed
• Collaborate with Sales, Product, Marketing, and Partner teams to ensure alignment
• Help maintain consistent messaging, positioning, and value articulation across teams
• Provide leadership with field insights, usage trends, and execution feedback

Manager, Digital Commerce Enablement – Partnerships

• Serve as the primary product and platform expert for Sales teams
• Support complex deals, demos, and solution positioning
• Develop and maintain enablement materials (pitch decks, use cases, ROI narratives)
• Train Sales teams on platform capabilities and value propositions
• Act as escalation point for Sales on digital commerce questions
• Lead onboarding and activation of integration and channel partners
• Coordinate technical and commercial readiness with Product and Engineering
• Develop partner playbooks and joint value propositions
• Support co-selling and co-marketing motions with partners
• Ensure partners are positioned for successful go-to-market execution
• Gather structured feedback from Sales and Partners
• Identify adoption blockers, feature gaps, and workflow friction
• Translate market signals into actionable insights for Product leadership
• Support beta programs and early adopter initiatives
• Ensure consistency in messaging, positioning, and value articulation
• Support leadership with data, insights, and field intelligence