PartsBase Inc.

Marketing Operations

• Serve as the primary administrator and technical owner of our marketing automation platform (e.g., HubSpot, Marketo, Pardot).
• Maintain system health, data integrity, user access, and Salesforce integration for seamless data flow across all platforms.
• Design, build, and deploy automated campaigns and workflows across all PartsBase platforms, including lead nurturing, behavior-triggered sequences, re-engagement programs, and lead scoring models.
• Partner with the Demand Generation Manager to convert inbound leads into qualified opportunities.
• Continuously optimize the marketing and sales funnel through A/B testing and performance analysis.
• Develop dashboards and reports tracking campaign ROI, pipeline contribution, and conversion rates across all platforms; provide actionable insights to drive internal ROI and inform marketing strategy.
• Create advanced audience segments using CRM and behavioral data and implement personalization and dynamic content strategies for targeted experiences across all platforms.
• Serve as a subject matter expert on marketing automation tools, trends, and best practices and collaborate with sales, platform, and content teams to ensure smooth lead handoff and provide sales enablement support.
• Translate strategic goals into operational workflows that drive pipeline, engagement, and measurable results across PartsStore, Locator, PBXPO, PBMarketing, and PBIntegration.

Marketing Automation Manager

Customer Success Manager

• Lead & Coach – Oversee a team of Customer Success Managers, run weekly 1:1s and team huddles, review customer interactions, and provide clear, actionable feedback.
• Customer Onboarding – Ensure structured onboarding with success plans, milestones, and adoption goals.
• Drive Adoption & Retention – Support your team in embedding PartsBase into customer workflows, increasing product usage, and driving renewals.
• Manage Risk & Escalations – Spot red flags early, guide recovery plans, and act as the point person for priority issues.
• Upsell & Growth – Help the team identify and pursue add-ons, advertising sales, and other PartsBase offerings.
• Voice of Customer – Capture customer feedback and competitive insights, and share them with Product, Marketing, and Sales Enablement.
• Operational Discipline – Maintain clean CRM/CS tools, track forecasts, and ensure dashboards reflect accurate performance.
• Hiring & Ramp – Recruit, onboard, and train new Customer Success Managers to strengthen the team.

Account Executive

Company Overview: PartsBase Inc. is the world's largest online Aviation Marketplace and Community.
PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology.
Life at PartsBase: Team-focused, inclusive culture that celebrates successes.
Opportunity Overview: Seeking an Account Executive to develop new client relationships and maintain existing ones.
Responsibilities: Serve as primary point of contact for clients; Develop and execute sales strategies; Guide customers through buying process; Own and lead client meetings (virtual and/or in-person); Foster client relationships and identify upsell opportunities; Collaborate with internal teams to assess and adopt PartsBase at scale; Continuously qualify and nurture inbound leads; Demonstrate deep understanding of solutions and ROI; Take ownership of territory and achieve targets; Attend industry events; Forecast revenue; Communicate transparently using asynchronous messaging; Seek improvements to sales enablement processes; Collaborate with product and marketing teams; Demonstrate high level of product proficiency, target customer onboardings, and self-sourced lead generation.

Sales Development Rep

Company Overview: PartsBase Inc. is the world's largest online Aviation Marketplace and Community. Our global community is comprised of over 7,600 companies accessing our technology in over 217 countries & territories. We work with some of the biggest brands in aviation including Delta, Northrop Gruman, AvAir, Heico, Chevron, Air France Industries, and Air Australia.
PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology.
Life at PartsBase: One of the top benefits of working at PartsBase is the culture. We are a TEAM-focused organization, and everyone celebrates each other's successes.
Position Overview: As a Sales Development Representative (SDR) you will play a pivotal role in identifying and nurturing potential clients, initiating valuable conversations, and creating opportunities for our sales team.
Key Responsibilities: Prospecting - Create new business through prospecting, including cold calling, email outreach, and social media.
Assess potential client’s needs and provide information about our services.
Conduct thorough market research to identify new market trends, customer demands, and competitive strategies.
Collaborate with cross-functional teams, including marketing, to ensure a seamless customer experience.
Maintain accurate records of all leads generated with detailed notes in our CRM system.
As you hone your sales skills, there will be opportunities for growth and the ability to learn to close your own deals.

Sales Development Representative

Sales

• PartsBase is the world's largest online Aviation Marketplace and Community, serving 7,600+ companies in 217+ countries.
• Fully remote environment where you can work globally with peers.
• Role: Advertising Sales Manager to lead digital advertising growth across PartsBase and PartStore; remote, reports to VP of Sales.
• Target industries include freight & logistics, banks & finance, ERP providers, heavy machinery, and other industrial services.
• Success metrics: new business acquisition, recurring advertiser growth, and revenue performance.
• What You'll Do: New Business Development; Sales Execution; Relationship Management; Reporting & Forecasting.
• Reporting & Forecasting: Track sales activities, maintain pipeline, provide updates, leverage CRM.
• Who You Are: 3–5 years of B2B advertising sales; digital advertising/SaaS experience preferred; strong hunter mentality.
• Your Skills: quotas attainment, negotiation, communication, remote work, ROI focus, multi-account management, CRM proficiency.
• Benefits: Fully remote; competitive salary with bonus; medical/vision/dental; 401(k); PTO; paid holidays.

Advertising Sales Manager

Backend Engineer

• Architect, manage, and optimize multiple Microsoft SQL environments and database instances, ensuring high availability, security, and performance.
• Design and implement advanced performance tuning strategies, index optimizations, query rewrites, and automated monitoring systems.
• Create and modify databases, write complex queries, develop stored procedures, and collaborate with other teams to integrate databases with applications.
• Develop and enforce database security policies, access controls, and auditing measures to maintain compliance with industry standards.
• Lead large-scale migrations and upgrades of SQL Server databases, ensuring minimal downtime and high data integrity.
• Develop and maintain high-availability (HA) and disaster recovery (DR) solutions, including Always On Availability Groups, clustering, and failover strategies.
• Optimize complex queries and stored procedures to enhance database efficiency and scalability.
• Oversee and enhance SSRS and SSIS development, ensuring robust ETL pipelines and data reporting processes.
• Collaborate with cloud engineers to design and maintain cloud-based database architectures in AWS, Azure, or Google Cloud.
• Implement automation for database monitoring, maintenance, backups, and performance tuning.
• Provide leadership and mentorship to junior DBAs and developers, sharing best practices and fostering database expertise within the team.
• Stay ahead of industry trends and implement innovative database technologies to improve efficiency and scalability.
• Document database architectures, processes, and security policies for ongoing maintenance and compliance.

Marketing Automation Manager

Customer Success Manager

Account Executive

Sales Development Representative

Advertising Sales Manager

Senior Database Engineer