ParentPay

Consultant

• Leading team for technical aspect and resolving any kind of technical blockers
• Able to support tech lead and proactively work on different area work
• Proactively involve in understanding of new module and overall to get a good domain knowledge
• Excellent Analytical and Development Skills
• Experience of using Microsoft VSTS/ADO
• Ability to quickly understand complex technical processes
• Solid architectural awareness and understanding of performance considerations.
• Experience of working with distributed teams
• Experience of working with Product Owners within an Agile / Scrum environment and Agile behaviors.
• Experience of Microsoft Azure
• Experience of deployment process and CI Pipeline
• Ability to take the decision in absence of tech lead
• Review the code, approve the PR for check in the code
• Good understanding of Scrum and agile methodology and ways of working.

Senior Software Consultant

Chief Marketing Officer

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Senior Marketing Executive

Backend Engineer

• Acquire a comprehensive understanding of product.
• Analyze requirements and estimate development efforts.
• Adopt industry best practices and organizational coding standards.
• Produce clean and efficient code.
• Test and debug produced code.
• Version control according to best practices
• Creating and updating technical documentation

Senior Software Engineer, .NET Full Stack

Software Engineer

• Provide technical guidance to a Scrum team developing our Finance software products using agile methodologies
• Design and build highly available, secure, and scalable services
• Collaborate with other tech leads and architects to design world-class software solutions
• Be an SME for various technical domains
• Take ownership of the code base you work on
• Mentoring team members to help build the best teams
• Acquire a comprehensive domain knowledge of our products and business
• Ensure code test coverage
• You will be involved in projects from their inception through to delivery. Working with Agile tools, techniques, and best practices like the Three Amigos to improve our products, focussing on delivering high business value features first.

Senior Developer

Scrum Master

• The Agile Project Manager will be responsible for delivering end-to-end projects across technology, product, and business transformation initiatives.
• The role requires strong stakeholder management, structured delivery approach, risk mitigation, and the ability to drive cross-functional collaboration in a fast-paced SaaS environment.

Agile Project Manager

Analyst

• Provide **1st Line Support** to internal and external customers via telephone, email, and web chat.
• Accurately and professionally log all support requests on the **ServiceNow** system to ensure effective tracking and management.
• Escalate issues requiring further investigation to the Team Leader in a timely manner, ensuring faults are clearly documented to support swift resolution.
• Liaise with colleagues across departments to resolve incidents, maintain clear customer communication, and deliver a positive customer experience.
• Take responsibility for keeping customers fully informed of progress and resolution while building strong customer relationships.
• Increase first-time fixes through effective information sharing and documentation within the staff knowledge base.
• Maintain up-to-date product and software knowledge by following standard processes and procedures and attending relevant internal and external training as required.

Service Desk Analyst

Public Relations

• Develop and execute an external PR strategy aligned with business goals and market expansion plans.
• Partner with executive leadership to position the company as an industry thought leader.
• Act as senior advisor to leadership on reputation, messaging, and media positioning.
• **Reputation management**
• - Monitor brand perception, turning insights into proactive plans that strengthen and protect corporate reputation.
• - Oversee crisis communications planning and response.
• **Media relations**
• - Lead media relations strategy across trade, national, tech, education, and business press.
• - Build strong relationships with journalists, analysts, and industry influencers.
• **Narrative & thought leadership**
• - Shape the company’s external narrative around innovation, impact, and market leadership.
• - Develop executive visibility strategies including speaking opportunities, interviews, and panels.
• - Translate complex product, data, and research insights into clear and compelling stories.
• **Campaigns & launch communications**
• - Lead communications for major announcements including product launches, funding rounds, partnerships, acquisitions, and market entries
• - Collaborate with Marketing, Product, and Regional teams on integrated campaigns.
• - Ensure consistency of messaging across markets and channels.
• **Agency leadership**
• - Manage PR agency relationship.
• - Set KPIs, measure performance, and optimise communications impact.

Head of PR

Data Engineer

• Getting code into production: Ability to get code of all types—including new features, configuration changes, bug fixes, and experiments—into production, or into the hands of users, safely and quickly in a sustainable way.
• Requirement Analysis and Articulation: Ability to use relevant artifacts, approaches and processes to understand and communicate what is required and why it is required.
• Estimation: Ability to apply various estimation techniques to predict the most realistic amount of effort required to develop or maintain software based on incomplete, uncertain and noisy input.
• Continuous Integration: Ability to write code in a way that supports Continuous Integration of code, that is, frequently committing changes to a single trunk or master.
• Performance & Scalability Engineering: Ability to assess, recommend, design, implement, optimize, and troubleshoot measures to ensure systems perform as needed. This includes responsiveness, coping with traffic load, coping with large data sets, and processing times.
• Securing Applications: Ability to design and implement software which exhibits good security properties and which avoids common weaknesses and vulnerabilities.
• Legacy remediation: Ability to operate in or around older systems, and devise and execute strategies for modernizing and improving them.
• This includes awareness of a range of legacy architectures and the patterns and tactics for the stabilization, remediation or replacement of them.
• The ability to analyze the technical, business, and operational pain-points of applications and broader systems.
• Identifying incremental steps towards a future state architecture, including techniques for stabilizing with test harnesses, intercepting and rerouting or duplicating functional and data flows, extraction of services or tiers, wrapping with facades or adapters, refactoring, and strangulation and end-of-life.
• Emotional Intelligence: recognizes, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of others.
• Collaboration: works jointly with others to co-create and achieve a common goal. This includes learning, practising and experimenting with tools, techniques and frameworks that foster collaborative working environments.

DevOps Engineer

• Getting code into production: Ability to get code of all types—including new features, configuration changes, bug fixes, and experiments—into production, or into the hands of users, safely and quickly in a sustainable way.
• Application runtimes: Ability to analyze, provision, configure, secure, troubleshoot, optimize, and maintain systems for deploying and running software.
• Cloud ecosystem: Ability to analyze, provision, configure, secure, troubleshoot, optimize, and maintain systems for managing infrastructure on IaaS and related cloud, virtualization, and dynamic hardware management systems.
• Deployment Automation: Ability to design and implement processes to package, deploy, and configure application software. This includes build tools, packaging formats for servers, containers, and mobile.
• Infrastructure as code: Ability to analyze, design, implement, optimize, and troubleshoot code used to manage IaaS and related dynamic infrastructure. Cloud management automation, image build management, cloud programming APIs, and automated infrastructure testing.
• Networking administration: Ability to analyze, provision, configure, secure, troubleshoot, optimize, and maintain networking. Includes network protocols, physical and virtual networking and constructs for data centers and cloud platforms, as well as networking security.
• Observability: The ability to analyze, design, implement, optimize, and troubleshoot monitoring, logging, metrics, alerting, and observability services.
• Performance and scalability engineering: Ability to assess, recommend, design, implement, optimize, and troubleshooting measures to ensure systems perform as needed. This includes responsiveness, coping with traffic load, coping with large data sets, and processing times.
• Securing infrastructure: Ability to design and implement infrastructure which exhibits good security properties. Able to provision security services in order in order to, for example secure data at rest and in transit.
• System administration: Ability to analyze, provision, configure, secure, troubleshoot, optimize, and maintain one or more server operating systems. Includes different operating systems, compute types, account management, service management, package management, configuration management tools, shells and scripting languages, securing operating systems, and server testing tools.
• Vulnerability testing: Ability to perform manual exploratory testing for vulnerabilities in both applications and infrastructure and show how to mitigate. Incident response: Ability to assist a delivery team in the event of a data breach or security incident.
• Infrastructure testing: Ability to assess, recommend, plan, design, implement, optimize, and troubleshooting measures to validate infrastructure is implemented correctly. This includes an awareness of patterns, practices, and forces relevant to infrastructure testing.
• Estimation: Ability to apply various estimation techniques to predict the most realistic amount of effort required to develop or maintain software based on incomplete, uncertain and noisy input.
• Evolutionary Architecture: guides the technical decisions that shape an architecture over time with the goal of improving along multiple prioritized business and technology dimensions simultaneously.
• Performance & Scalability Engineering: assesses, recommends, designs, implements, optimizes, and troubleshoots measures to ensure systems perform as needed. This includes responsiveness, coping with traffic load, coping with large data sets, and processing times.
• Pipeline Design & Automation: analyzes, plans, designs, secures, implements and troubleshoots systems that orchestrate taking software from source code to production. This includes CI and CD systems, source code and artefact repositories, and integration of validation tooling for functional correctness, security, performance.
• Legacy remediation: Ability to operate in or around older systems, and devise and execute strategies for modernizing and improving them. This includes awareness of a range of legacy architectures and the patterns and tactics for the stabilization, remediation or replacement of them. The ability to analyze the technical, business, and operational pain-points of applications and broader systems. Identifying incremental steps towards a future state architecture, including techniques for stabilizing with test harnesses, intercepting and rerouting or duplicating functional and data flows, extraction of services or tiers, wrapping with facades or adapters, refactoring, and strangulation and end-of-life.
• Agile & Lean Principles: guides and champions lean and agile principles for achieving quality, adaptability, speed & alignment. This includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or context.
• Emotional Intelligence: recognizes, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of others.
• Collaboration: works jointly with others to co-create and achieve a common goal. This includes learning, practising and experimenting with tools, techniques and frameworks that foster collaborative working environments.

Software Consultant – DevOps

Learning and Development

• Maintain and administer the LearnUpon LMS, ensuring content is organised and up to date
• Track L&D spend in partnership with Finance and maintain budget oversight
• Manage training records, reporting, and compliance
• Audit and improve the end-to-end onboarding experience (content, systems access, touchpoints, manager responsibilities)
• Partner with HR and IT to streamline workflows and ensure a smooth day-one experience
• Create and maintain onboarding materials (eLearning, guides, checklists, templates)
• Deliver or coordinate induction sessions and evaluate programme effectiveness
• Act as the main contact for apprenticeship providers
• Support apprentices and managers through programme requirements
• Track progress, manage documentation, and ensure funding compliance
• Coordinate reviews and reporting
• Develop clear, practical training materials and job aids
• Review and update existing learning content
• Contribute to digital and blended learning solutions
• Deliver internal training sessions (e.g., manager fundamentals, core skills)
• Operate independently as the sole L&D specialist
• Collaborate with HR and cross-functional stakeholders
• Manage external vendors and platforms as required

L&D Manager

Sales

• Your primary mission is to drive revenue, relentlessly hitting the phones to seek and seize opportunities, turning cold calls into warm connections, and exceeding sales targets.
• A significant aspect of your role is cold calling. Rejection doesn't deter you; instead, it fuels your determination. You understand that every "no" brings you closer to a "yes", and with each call, you aim to convert cold leads into profitable partnerships within the primary and secondary school market.
• Exceptional organisational skills are critical in managing your bustling sales pipeline, juggling an extensive list of leads and calls, and ensuring efficient time management. Your strategies are not just reactive but proactive, always planning for maximum future potential.
• Communication and interpersonal skills are your weapons. You're adept at building a solid rapport with clients and team members, maintaining a positive and goal-driven attitude despite the challenges.
• You will be adept at giving persuasive demonstrations and landing key messaging around product value to all stakeholders and decision makers in a prospect’s organisation.
• Your natural enthusiasm will shine when attending events that provide the opportunity to generate leads and engage directly with prospects.
• As a key team player, you'll actively support the line manager with innovative ideas for enhancing team dynamics, boosting morale, and implementing successful campaigns. As a result, you're not just a team member but a catalyst, inspiring and driving others to reach their full potential.

Sales Advisor

Manager

• Delivery Management: manage and ensure the progress of project work, "continuous flow" and adherence to team commitments. Includes tracking of work, management of risks, and remediation of issues.
• Continuous Delivery Planning: create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources required.
• Continuously evolving the plan to reflect current reality of the Project and view of the future Scope Management: Embrace flexibility in requirements change to maximise the stakeholder value whilst balancing management of delivery and expectations of required objectives within a defined timeframe.
• Understanding which scope management techniques to employ based on the impact of the change.
• Establish a strong partnership with Product Owner and Tech Lead to ensure effective prioritization that balances business value, quality and other constraints.
• Risk Management: Map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possible.
• Stakeholder Management: identify, analyze, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management, so as to enable each party to reach their goals.
• Facilitation: steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honest.
• Agile & Lean Principles: guide and champion lean and agile principles for achieving quality, adaptability, speed & alignment.
• This includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or context.
• Build High Performing Teams: enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding results.
• Understand individuals, their motivations and provide them the support needed so they can excel in their roles.
• Servant Leadership: leads by example. Serves the needs of the team by serving its team members. Put the needs of others first and help people develop and perform as highly as possible. Giving & Receiving Feedback: solicit and engage with feedback on a continuous basis.
• Having timely, actionable and meaningful conversations about performance for the purpose of shaping behaviors and fostering learning, with the goal of strengthening confidence and improving the effectiveness of self and others.
• Emotional Intelligence: recognizes, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of others.
• Collaboration: works jointly with others to co-create and achieve a common goal. This includes learning, practising and experimenting with tools, techniques and frameworks that foster collaborative working environments.

Senior Delivery Manager

• Driving outcomes: focuses on results and desired outcomes and how best to achieve them.
• Able to execute plans through to action. Persistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectives.
• Ownership & accountability: takes personal accountability and ownership for their work. This includes personal follow through, making and defending difficult decisions and trade-offs, removing blockers, driving collective progress.
• Continuous Improvement: advances by ongoing, incremental improvement through continuous learning, pair-programming, questioning the status quo and trying out creative and novel ideas. Shows curiosity and has a keen interest to drive learning for themselves and others.
• Pragmatic in approach, understanding that software and its architecture are fundamentally about trade-offs. What works today may not work tomorrow, evolutionary architecture is the goal.
• Truly full stack, from UI, Backend, DB, CI/CD to cloud infrastructure and IaC.
• Ability to work in a team of very experienced individuals, understands that egos are not productive, ability to listen and provide objective feedback.
• A lot more focus should be on leading by example and mentoring across all the teams to ensure that the team are successful within their remit.

Technical Architect

• Lead the design, development, and execution of test strategies and test cases.
• Collaborate closely with product managers, developers, and other stakeholders to ensure high-quality software releases.
• Develop and maintain automated test scripts and frameworks.
• Perform functional, regression, integration, performance, and security testing.
• Identify, record, and track bugs thoroughly and ensure resolution.
• Mentor junior QA engineers and help establish QA best practices.
• Contribute to the continual improvement of our QA processes.
• Analyze test results, root causes of issues, and suggest process improvements.
• Actively participate in design and specification reviews and provide a QA perspective.
• Advocate for the end-user experience across products.

Senior Software Consultant

Senior Marketing Executive

Senior Software Engineer, .NET Full Stack

Senior Developer

Agile Project Manager

Service Desk Analyst

Service Desk Analyst

Head of PR

Data Engineer

Software Consultant – DevOps

L&D Manager

Sales Advisor

Senior Delivery Manager

Technical Architect

Senior Software Consultant – Testing