ParentPay

L&D Manager

ParentPay

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Maintain and administer the LearnUpon LMS, ensuring content is organised and up to date
  • Track L&D spend in partnership with Finance and maintain budget oversight
  • Manage training records, reporting, and compliance
  • Audit and improve the end-to-end onboarding experience (content, systems access, touchpoints, manager responsibilities)
  • Partner with HR and IT to streamline workflows and ensure a smooth day-one experience
  • Create and maintain onboarding materials (eLearning, guides, checklists, templates)
  • Deliver or coordinate induction sessions and evaluate programme effectiveness
  • Act as the main contact for apprenticeship providers
  • Support apprentices and managers through programme requirements
  • Track progress, manage documentation, and ensure funding compliance
  • Coordinate reviews and reporting
  • Develop clear, practical training materials and job aids
  • Review and update existing learning content
  • Contribute to digital and blended learning solutions
  • Deliver internal training sessions (e.g., manager fundamentals, core skills)
  • Operate independently as the sole L&D specialist
  • Collaborate with HR and cross-functional stakeholders
  • Manage external vendors and platforms as required

Requirements

  • Background in a Training Coordinator, L&D Administrator, or Training Manager role
  • Experience managing LMS platforms and operational training processes - knowledge of LearnUpon highly desirable
  • Strong organisational skills with the ability to manage competing priorities
  • Apprenticeship programme experience (desirable)
  • Comfortable facilitating small-group or virtual training
  • Detail-oriented and process-driven
  • Confident communicator and facilitator
  • Self-sufficient and proactive
  • CIPD Level 3 (desirable)
  • Focused on practical implementation and continuous improvement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LMS administrationtraining managementcontent creationonboarding process improvementbudget oversightreportingcompliance managementdigital learning solutionstraining material developmentapprenticeship programme management
Soft Skills
strong organisational skillsdetail-orientedprocess-drivenconfident communicatorfacilitatorself-sufficientproactiveability to manage competing prioritiescollaborationevaluation of programme effectiveness
Certifications
CIPD Level 3