Pandora

Manager

• Budowanie więzi między naszą marką, a klientami we współpracy z Kierownikiem Sklepu i Zespołem
• Aktywne wsparcie zespołu w realizacji celów sprzedażowych w oparciu o najlepsze standardy obsługi i dzielenie się wiedzą na temat produktów i marki
• Budowanie relacji i pozytywnych doświadczeń klientów przez dbanie (wspólnie z zespołem) o ekspozycję produktów, wygląd i atmosferę w sklepie
• Obsługę klientów, systemu kasowego, transakcji finansowych, w tym zwrotów i wymian
• Udział w szkoleniach online i ciągły rozwój umiejętności własnych i zespołu

Assistant Store Manager

Controller

• Drive budgeting and forecasting processes related to network expansion, CAPEX, and store counts
• Support the creation, review, and submission of investment profiles (IPs) and business cases for new store openings and related initiatives
• Monitor and report on new openings, analyzing P&L performance versus business case
• Deliver CAPEX reporting, store count reporting, and financial insights to leadership teams
• Collaborate closely with the FP&A Manager, Property & Network Director, and global network stakeholders
• Prepare presentations and support ad-hoc analysis for management decision-making

Business Controller – Retail Expansion

Sales

• Budowanie więzi między naszą marką a klientem
• Realizacja indywidualnych i zespołowych celów sprzedażowych poprzez najlepsze standardy obsługi i dzielenie się swoją wiedzą na temat produktów i marki
• Budowanie relacji i pozytywnych doświadczeń klientów przez dbanie (wspólnie z zespołem) o ekspozycję produktów, wygląd i atmosferę w sklepie
• Obsługa systemu kasowego, obsługa transakcji finansowych, w tym zwrotów i wymian
• Udział w szkoleniach online i ciągły rozwój swoich umiejętności

Sales Associate – pół etatu

• Your commitment helps ensure our customers feel welcome and enjoy returning
• Whether you are assigned to sales, customer advising, or back‑office planning

Student Sales Assistant / Part-Time Sales Assistant

• Immerse in brand, culture, and products while delivering exceptional customer experiences
• Work on sales floor, engage with customers and team to drive sales
• Coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates
• Provide real-time feedback and guidance to empower team in achieving KPI goals
• Partner with Divisional Sales Manager and HR to identify and resolve performance issues
• Ensure timely implementation of visual merchandising directives and operational processes

Store Manager

Project Manager

• Execute high volume of store projects and drive performance with defined market responsibility for store development
• Oversee all aspects of store fit out process
• Ensure highest standards of design and renovation in store in line with corporate standards
• Follow through store design and opening process from start to finish
• Monitor construction work progress to ensure concept stores are opened on time and within budget
• Review project management process efficiency

Project Manager – Store Development

Counselor

• Increase sales and meet individual and store targets by applying Pandora sales techniques and focusing on key performance indicators (IDV, PM, TT)
• Build lasting connections between our customers and the brand by creating an unforgettable experience through exemplary service and an approach tailored to each customer's profile, story and needs
• Develop and share your expertise in jewelry and the Pandora brand to drive sales and deliver an unforgettable customer experience
• Build customer loyalty — by encouraging enrollment in the loyalty program, presenting new items, and generating interest in upcoming launches
• Assist with receiving deliveries, unloading them and storing merchandise in the designated areas of the store
• Serve as an ambassador for the brand and the store by embodying the company's values every day (We Dream, We Dare, We Care, We Perform), maintaining an elegant appearance and professional presentation at all times
• Showcase the store and maintain order and cleanliness in the back office

Sales Advisor

• Fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering exceptional customer experiences
• Spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales
• Coach and manage a team of Assistant Store Manager, Sales Leads and Sales Associates
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty
• Provide real-time feedback and guidance to empower the team in achieving their KPI goals
• Build your network to inspire bringing the best talent into Pandora across seasonal and core hiring
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues

• Budowanie więzi między naszą marką, a klientem.
• Realizacja indywidualnych i zespołowych celów sprzedażowych poprzez najlepsze standardy obsługi i dzielenie się swoją wiedzą na temat produktów i marki.
• Budowanie relacji i pozytywnych doświadczeń klientów przez dbanie (wspólnie z zespołem) o ekspozycję produktów, wygląd i atmosferę w sklepie.
• Obsługa systemu kasowego, obsługa transakcji finansowych, w tym zwrotów i wymian.
• Udział w szkoleniach online i ciągły rozwój swoich umiejętności.

Human Resources

• Work closely with management and HR centres of excellence, to develop and deliver initiatives that improve engagement, increase productivity, and boost retention.
• Proactively identify and address employee concerns, playing a key role in shaping a respectful and highly engaged workplace.
• Lead investigations and provide expert guidance on disciplinary actions, ensuring all processes align with company policies and legislative regulations.
• Manage and mentor the generalist HR Business Partnering team, providing guidance and acting as a primary point of escalation for complex issues.
• Foster a culture of collaboration and excellence, empowering the team to provide exceptional support while developing their professional skills.
• Provide insightful HR reports and commentary, leveraging data to inform business decisions and measure the impact of our people strategies.
• Educate and guide employees and managers on HR policies, procedures, and legal compliance

Senior Manager, Human Resources

• Driving sell-in to partners to ensure budget delivery, working closely with field teams to secure proper stock levels of new collections and best-selling items in all physical locations.
• Collaborate with markets and Country Managers to identify, structure, and execute new wholesale business development opportunities.
• Continuously identifying new opportunities by delivering insights into competitor activities and potential industry developments through regular research, networking within Pandora.
• Overseeing reporting and analysis of commercial performance against targets, delivering insights and driving performance management on new business initiatives.
• Ensuring that the wholesale locations within EE cluster are consistent with and in compliance with all retail guidelines and appropriate product levels through monitoring of operational performance and close cooperation with field team in markets and e-com team.
• Administration of all wholesale accounts in Pandora tools to ensure proper assortment and pricing in line with Pandora guidelines.
• Supporting contract negotiations and supplier relationship management with partners, including third-party distributors for gift cards, in close collaboration with Procurement, legal and other internal stakeholders.
• Cultivating and maintaining strong relationships with Field Teams, Partners and other departments in organization.
• Developing robust business cases and actionable presentation materials on key opportunities to communicate recommendations to senior leadership across the business.
• Partnering with Sales Director to define KPIs and success metrics for wholesale channel.
• Responsible that Pandora Jewelry in the EE operates within the local laws and is guided by the accepted ethics and procedures of the Pandora Group and principles within the Jewelry Industry.
• Use the PANDORA values of We Care, We dare, We deliver, We dream to guide how you work and behave towards people internally and externally.

Wholesale Manager

• Lead one of our boutiques in Porto.
• Report to the Regional Sales Manager and be responsible for the boutique’s overall management.
• Ensure all PANDORA standards in product presentation, achievement of sales targets and excellence in customer service.
• Set the store’s individual objectives, manage budgets and organize the team’s schedules based on productivity goals.
• Analyze store performance through KPIs to positively influence results.
• Implement commercial actions and Visual Merchandising campaigns.
• Train the team to deliver the best experience to our Fans.
• Develop internal talent to support career progression.
• Work with the team to keep them enthusiastic, engaged and focused on a common objective, consistently motivating them.
• Manage and analyze stock and orders.

• Assistera kunder, visa sortimentet av produkter samt svara på frågor för att tillgodose kundens behov
• Sträva efter att uppnå butikens samt individuella säljmål
• Alltid tillhandahålla utmärkt kundbemötande genom att svara på frågor och ge råd
• Skylta om i montrar, fylla upp med varor samt se till att en hög standard hålls i butiken
• Kassahantering vilket inkluderar transaktioner, byten, returer samt öppnings- och stängningsprocedurer
• Ta emot leveranser, utföra lättare städning och hushållssysslor vid behov
• Vara entusiastisk och stolt över våra produkter, ha ett intresse i att kunna utvecklas till det bättre
• Ha förståelse för företagsprodukter, kulturella samt etiska initiativ i det dagliga arbetet

Sales Assistant, part-time

• Ensure smooth operations of machines, equipment, utilities, facilities, and plating line (only for BB) through maintenance (CM/PM) in collaboration with production.
• Execute in accordance to standard operating procedures for work orders; update procedures for future reference.
• Set priorities and ensure adherence for machines & utilities maintenance work order scheduling.
• Align maintenance plan with production schedule.
• Monitor and maintain inventory for tools, spare parts, equipment, and supplies.
• Assess and mitigate risks involved in Production, PEx, FM activities & construction projects.

Assistant Store Manager

Business Controller – Retail Expansion

Sales Associate – pół etatu

Student Sales Assistant / Part-Time Sales Assistant

Store Manager

Project Manager – Store Development

Sales Advisor

Store Manager

Sales Associate – pół etatu

Senior Manager, Human Resources

Sales Associate – pół etatu

Wholesale Manager

Store Manager

Sales Assistant, part-time

Manager, Maintenance