PagerDuty

Strategic Account Executive

PagerDuty

full-time

Posted on:

Location Type: Remote

Location: Remote • Illinois, Minnesota, Missouri • 🇺🇸 United States

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Salary

💰 $160,000 - $185,000 per year

Job Level

SeniorLead

About the role

  • Lead and manage a pipeline of new business expansion opportunities within existing Fortune/Global 2000 accounts (~6 accounts)
  • Drive value selling by highlighting PagerDuty product value and aligning solutions to customer business outcomes
  • Develop strategic plans to anticipate and address customer needs based on competitor knowledge and industry trends
  • Identify long-term strategies to grow accounts by aligning with customers' Big Problems and objectives
  • Negotiate positive business outcomes and manage/close complex, multi-product sales cycles
  • Conduct consistent and effective conversations with senior-level executives (SVP+) and present customized content
  • Plan territory mapping, priority account targets, and work with support teams to execute territory strategy
  • Provide accurate forecasts using historical data and market trends
  • Prospect using Marketing, Alliances, BDR programs and develop approaches to open net new logo opportunities
  • Create account-winning strategies, qualify opportunities, document qualification details (MEDDICC & COM Framework)
  • Proactively engage internal resources and partners to move the sales process forward
  • Report to a Regional Sales Director and travel approximately 30%

Requirements

  • 12+ years field sales experience, preferably in software sales / SaaS sales
  • 6+ years of experience expanded into new areas of existing accounts
  • Strategic Account Management experience with Fortune 500 companies
  • Experience selling to C-level executives
  • Sold in a multi-product selling environment before
  • Travel expectations around 30%
  • Effective time management, complex deal management, account planning, and analytical skills (preferred)
  • Consistent track record of exceeding sales targets (preferred)
  • Self-sufficient with the ability to work independently and collaboratively (preferred)
  • Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales) (preferred)
  • Must be located in Illinois, Minnesota, or Michigan ("*Must be located in IL,MN,MI*")
Benefits
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs
  • Role may be eligible for bonus, commission, equity, and/or benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
field sales experiencesoftware salesSaaS salesstrategic account managementmulti-product sellingsales methodologyMEDDICSPINCommand of MessageChallenger Sales
Soft skills
effective time managementcomplex deal managementaccount planninganalytical skillsself-sufficientability to work independentlyability to work collaborativelynegotiation skillscommunication skillscustomer engagement
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