Paddle

Business Development Rep

• Generate demand and build relationships to create a qualified pipeline
• Proactively research and prioritize accounts
• Collaborate with marketing on events to generate demand
• Manage time effectively to exceed targets

Business Development Representative, German Speaking

Frontend Engineer

• Be empowered to bring a delightful web experience to a huge number of our sellers and buyers
• Collaborate closely with product designers to help shape our design system
• Advance our frontend architecture and ways of working across the guild
• Work with a variety of AWS and Cloudflare products to ensure Paddle is able to deliver a performant and reliable service
• Help shape our team and wider engineering culture and help make sure Paddle remains an exceptional place to work.

Marketing

• Plan and execute integrated, full-funnel campaigns targeting key ICPs and segments.
• Act as the voice of Marketing for Sales, clearly communicating asks and priorities.
• Partner with Product Marketing, Demand Generation and Brand to turn messaging into audience-driven programs.
• Define success metrics, track sourced and influenced pipeline and continuously optimise programs for ROI.
• Ensure campaigns drive consistent engagement and value from awareness through to deal acceleration.

Revenue Marketing Manager

Engineering Manager

• As the team’s leader, you will facilitate the delivery of initiatives to a high standard from initial concept and planning through to rollout, collaborating with engineers and non-technical colleagues.
• Hire, manage, and coach the engineers in your team so that they develop both personally and professionally, and are able to perform together with impact.
• Partner with the team’s Product Manager to create a roadmap for success, make sure the team is working in the right way for maximum (and sustainable) impact.
• Drive improvements to the processes and practices of the team with the autonomy to do what you think is right and change what isn’t working.
• Have oversight of the technical decisions being made in your team, and responsibility for the technical strategy within the product area that the team owns. The Engineering Manager role at Paddle is a technical role, although we do not expect you to be contributing code.
• Help to continuously improve the reliability and scalability of Paddle’s high-traffic event-driven system.
• Work with our other leaders across Engineering, contributing to the department's engineering principles and practices to build an industry-leading organisation.

Customer Support

• Respond to and resolve queries from our customer’s customers via email
• Escalate advanced/ complex queries to the appropriate internal channels
• Continuously improve knowledge of Paddle products
• Collect feedback, report any issues, improve processes, and participate in team meetings

Junior Support Specialist

General Counsel

• Support the Senior Legal Counsel in their duties
• Advise and partner with every team from across the business
• Lead the negotiation of bespoke customer agreements
• Maintain and improve contract templates and checklists
• Own the contract lifecycle management strategy
• Identify, interpret and analyze evolving regulations
• Collaborate with the Compliance function to counsel on regulatory issues
• Manage regulatory filings and registration requirements
• Assist in implementing the global data protection programme
• Support colleagues in resolving legal disputes

Legal Counsel

Account Executive

• Convert qualified leads into delighted Paddle customers, focusing on SaaS, AI and app companies
• Build pipeline from leads provided by Business Development Representatives and Marketing, plus self-sourced opportunities
• Create a portion of your own self-generated pipeline
• Own full sales cycle from prospecting, qualifying, demoing through to closing deals
• Master Paddle’s product, understand features and articulate value to CTOs, Heads of Product and CEOs
• Work with management and across departments (Marketing, Product, Success) to determine effective approaches for opportunities
• Identify flaws in Paddle's and competitors' products during the sales process to inform sales techniques and product roadmap
• Participate in regular Account Executive sales training and continuous professional development
• Mentor new Account Executives as they ramp and learn the process

Senior Account Executive

• Own and grow a book of business of most strategic prospects within the Americas, developing and executing long-term deal strategies and commercial negotiations.
• Drive new business by prioritizing target accounts effectively leveraging Business Development Representative support and Marketing resources to execute on account plans and build a robust pipeline.
• Create a portion of your own self generated pipeline opportunities
• Own the full sales cycle, expertly managing all stages including discovery, value positioning, objection handling, and champion building, while effectively influencing stakeholders to progress deal cycles.
• Employ a consultative sales approach, clearly demonstrating Paddle’s immediate impact and aligning our solutions with customers’ long-term company goals.
• Master Paddle’s product and possess an in-depth understanding of its features, the broader industry, and the ability to articulate Paddle’s value proposition effectively to CTOs, Heads of Product, and CEOs.
• Lead discovery efforts to understand each client’s unique needs and collaborate with internal teams to develop effective and tailored sales strategies.
• Collaborate with Product, Customer Success, and Partnerships teams to align on client needs and develop effective, integrated sales strategies that ensure long-term success.

Strategic Account Executive

• Own and articulate the long-term technical vision and architectural strategy for Paddle's frontend ecosystem
• Define durable frontend architectural patterns, component libraries, and design systems that enable multiple teams to build consistently and safely at speed
• Champion innovation in user experience technology and drive adoption of emerging frontend patterns that deliver measurable improvements in performance, accessibility, and developer velocity
• Initiate and drive large, complex programmes of work that simplify frontend systems, improve performance metrics, and accelerate feature delivery
• Serve as the decision-maker on high-stakes technical choices and architectural trade-offs
• Develop deep product fluency connecting frontend architecture decisions to user satisfaction, conversion rates, and business metrics
• Partner with Product, Design, and other stakeholders to turn ambitious user experience ideas into feasible technical implementations
• Establish monitoring, performance profiling, and debugging patterns to elevate frontend operational excellence
• Mentor Staff and Senior engineers and grow frontend technical leadership capability across the organisation
• Represent Paddle's frontend technical direction in executive and cross-functional forums and lead transformative programmes to retire frontend complexity

Principal Frontend Engineer

• Manage the monthly accounting and compliance processes for global indirect taxes
• Support the business with ad hoc indirect matters from existing customers, buyers and prospects
• Manage at least one direct report and the work of other tax consultants who provide assistance
• Oversee direct tax in a limited number of companies/branches operating as simple group service companies
• Opportunity to get involved in other group tax projects
• Collaborate across the length and breadth of the business and with two other Regional Managers on monthly close processes and controls
• Report directly to the VP of Tax (based in London)

Regional Tax Manager

• Serve as the first point of contact for Paddle’s sales efforts as an outbound Business Development Representative
• Generate demand, interest and excitement for Paddle’s products and Merchant of Record payments solution
• Prospect and develop leads; build and own a pipeline of good-fit accounts
• Generate conversations from outbound outreach and warm relationships
• Convert conversations into qualified meeting opportunities for Account Executives
• Partner with marketing on in-person and virtual events to generate demand
• Effectively showcase Paddle via phone, LinkedIn and email
• Manage and prioritise time to consistently achieve and exceed targets
• Collaborate with Account Executives and wider commercial/marketing teams

Business Development Representative, German Speaker

Systems Engineer

• Lead initiatives to automate operational processes, reducing manual effort and increasing reliability with a focus on scalability and security
• Partner with IT and InfoSec leadership to design, implement, and optimise integrations across business-critical IT and security systems
• Champion compliance with industry best practices and security standards, including CIS Benchmarks, and proactively identify areas for improvement
• Support GRC initiatives on control implementation, audit evidence gathering and unlocking efficiency improvements through automation
• Collaborate with stakeholders to deliver projects aligned with the Enterprise Technology roadmap, ensuring measurable impact and timely delivery
• Contribute to the secure configuration and monitoring of AWS cloud infrastructure and work with the Platform team to ensure security initiatives are delivered at scale
• Develop and maintain internal documentation and knowledge bases to ensure consistent, high-quality support and operational excellence
• Mentor and support other engineers across InfoSec, IT and the wider Engineering function, fostering continuous improvement and knowledge sharing
• Act as a technical leader at the intersection of infrastructure, security, and automation to empower Paddle’s global teams

Staff Systems Engineer

Data Scientist

• Identify and drive new strategic opportunities such as pricing, support automation, and KYB automation through advanced ML models and analytics.
• Design comprehensive systems including data capture, operational processes, experimentation frameworks, and feedback mechanisms.
• Lead end-to-end model development and deployment processes, leveraging classical ML methods and LLM based methods based on agentic AI.
• Collaborate across teams to ensure seamless integration and productionization of solutions that significantly impact business performance.
• Conduct rigorous experimentation, testing, and validation to optimize model performance and ensure alignment with business objectives.
• Act as a mentor and technical leader, advocating for best practices in model development and deployment.
• Continuously monitor and iterate on models in production, maintaining high standards for accuracy and performance.
• Partner with business units to help evaluate AI solutions and to build systems which generate business impact.
• Design, develop, and deploy machine learning models into production, ensuring scalability, reliability, and maintainability.

Staff Data Scientist

• Deliver experiences used by thousands of Paddle customers
• Fine tune and future proof existing applications
• Work with colleagues across product and engineering to ensure a cohesive customer-facing developer experience
• Develop new functionality to empower product teams and support customers in pricing, billing and growth
• Help design a stable platform to support phenomenal growth
• Mentor and coach other engineers
• Work with AWS products (CloudFront, S3, etc.) to ensure performant and reliable service
• Drive front-end best practices and long-term engineering decisions
• Help shape team and wider engineering culture to keep Paddle an exceptional place to work