PACS

Human Resources

• Implement assigned modules of the EHR Platform (PointClickcare) in all the facilities supported by PACS.
• Assist in organizing, planning, and directing the EHR-related projects in accordance with set project deadlines.
• Provide PCC Navigation training and re-training on assigned modules.
• Audit Assigned modules, as needed, including audits to support various teams.
• Issue monthly reports covering audit results to key stakeholders.

EHR Specialist II

Administrative Assistant

• Manage accounts payable & handle insurance verification
• Oversee private collections with professionalism and compassion
• Handle resident billing and financial paperwork
• Assist with Medicaid/Medicare billing and reimbursements (experience preferred)
• Coordinate administrative activities in an organized and efficient manner
• Communicate with residents, families, and vendors compassionately

Business Office Manager

Medical Director

• Provide support and education for nursing clinical programs with an emphasis on Infection Control and Disease Prevention.
• Develop, implement, educate and monitor clinical programs that are intended to meet Professional Nursing Standard of Care and Nursing Standard of Practice per the applicable State Board of Nursing and the American Nurses Association.
• Advise and support facilities in their efforts to comply with State and Federal Survey Regulations for Medicare and Medicaid Licensure and Certification, with special focus on Infection Prevention, Control & Immunization.
• Assist facilities in response to endemic, epidemic, & pandemic disease outbreaks.
• Assist the Administrator and/or DON in writing plan of corrections (POC) and Allegation of Compliance (AOC) for any state and federal survey deficiencies cited.
• Review POC and AOC documents prior to submission.
• Monitor facilities compliance with POC's submitted to State Health Department (HD) for recertification of Medicare and Medicaid License.
• Provide oversight for reportable events that are submitted to HD which includes: reviewing and approving reportable documents sent to HD and assisting facility in correction of issues identified.
• Provide training to facility Administration and/or staff as needed to help them meet Professional Nursing Standard of Care and Nursing Standard of Practice per the applicable State Board of Nursing and the American Nurses Association; and State and Federal Survey Regulations for Medicare and Medicaid Licensure Certification.
• Assist Administrator with hiring, training and disciplinary actions for the Director of Nursing (DON).
• Conduct monthly Regional DON meetings for clinical program training and DON development.
• Assist facilities with their clinical, MDS, dietary, social services and regulatory policies and related education.
• Assist DON in determining appropriate staffing structure and nursing PPD.
• Conduct visits to the facility to assess and train clinical staff.
• Create action plans as needed to facilitate growth and development.
• Attend regional meetings and give clinical insight as requested by the RDO.
• Provide oversight and direction to the MDS department.
• Conduct Regional monthly MDS meetings for training and CMI development.
• Monitor and assist as needed, RAC audits received from Insurance, State or CMS.
• Develop Regional tracking and trending reports for clinical metrics regarding CMS 5-star rating.
• Assist facilities in improving 5-star rating in all categories.
• Assist facilities in their clinical risk management efforts.
• Assist facility defense attorneys as needed with lawsuits, depositions, reports and document production as requested.
• Review record requests for appropriate documents for release.
• May be required to act as an onsite Interim DON

Assistant Regional Director, Clinical Services

Risk

• Provide critical support in administration and oversight of Workers’ Compensation, Auto/Fleet, and Environmental Health & Safety programs.
• Coordinate claims, assist with compliance and reporting, support safety initiatives, and partner with facilities, employees, and external partners to reduce risk exposure.
• Track and monitor WC claims, maintain claims files, support return-to-work programs, and assist with reserve and settlement reviews.
• Support administration of fleet safety program, conduct MVR checks, track vehicle claims, and maintain fleet records.
• Support rollout of corporate safety programs, track incident reports and OSHA logs, and coordinate safety audits and fit testing.
• Maintain dashboards and metrics, provide data analysis, prepare reports, coordinate claim reviews and safety meetings, and liaise with external vendors.
• Support special projects, policy updates, and risk-related initiatives as assigned.

EHR Specialist II

Business Office Manager

Assistant Regional Director, Clinical Services

Risk Coordinator