Pacific Health Group

Therapist

• Join Pacific Health Division as a Clinical Supervisor & Licensed Therapist, where you will deliver expert, trauma-informed care through a dual focus on direct clinical practice and professional mentorship.
• This role is responsible for providing BBS-compliant supervision to associate clinicians while maintaining a personal caseload of clients.
• Conduct comprehensive clinical interviews and intake assessments to obtain family, psychosocial, medical, and mental health histories.
• Develop and monitor recovery plans for patients and families, addressing complex mental, emotional, and family disorders.
• Provide immediate psychiatric emergency intervention, case management, and referrals to ensure patient safety and continuity of care.
• Deliver high-quality clinical treatment across individual, family, and couples modalities, including services provided via telehealth.
• Provide 6–8 hours of weekly direct supervision, guiding associate therapists in professional growth and clinical identity.
• Perform weekly chart reviews to ensure clinical documentation meets ethical, legal, and quality standards.
• Apply deep understanding of California laws, patient rights, and BBS regulations to protect both the client and the organization.
• Maintain strict HIPAA confidentiality and stay current with health regulation agencies and mandated reporter protocols.

Clinical Supervisor – Therapist

Manager

• Conduct comprehensive evaluations of members’ needs, preferences, and eligibility through detailed conversations and data review.
• Develop tailored care plans based on individual health and social circumstances.
• Arrange all aspects of member care, including scheduling appointments, organizing follow-up services, and linking members to community resources.
• Ensure members receive consistent, end-to-end support for long-term stability and health improvement.
• Perform empathetic assessments that capture members’ lived experiences and goals, not just medical data.
• Maintain close communication with members via phone, video, or in-person visits to monitor progress and address emerging challenges.
• Serve as a bridge between members and available community resources, such as housing programs, workforce training, childcare, and food assistance.
• Advocate for timely treatments, fair insurance authorizations, and equitable access to care.
• Act as the central communication hub among members, their families, healthcare providers, and community partners.
• Maintain accurate, up-to-date documentation of assessments, care plans, progress notes, and outcomes.
• Collect and analyze feedback to identify gaps in care coordination and advocate for new resources or partnerships.
• Remain current on Medi-Cal, CalAIM, and community support policies to ensure all activities meet compliance and quality-of-care standards.
• Participate in workshops, training, and certifications on cultural competence, trauma-informed care, and motivational interviewing.

Community Supports Lead Care Manager

• Join Our Mission to Transform Lives: Enhanced Care Management
• You won’t just coordinate clinical visits; you'll respond to real-life challenges such as housing, food insecurity, and mental health.
• Form strong, personal connections through frequent in-person visits.
• Beyond paperwork and phone calls, arrange all necessary services—setting up medical appointments and coordinating transportation.
• Remain a consistent presence in members’ lives.
• Generate insights that directly influence how our ECM programs evolve.
• Conduct multiple on-site visits each month in members’ homes, shelters, or community centers.
• Schedule doctor’s appointments, organize follow-up care, and link members to social services.
• Contact members by phone, video, and in-person visits to monitor progress.
• Identify, coordinate, and optimize local resources.
• Champion for members’ rights and resolve roadblocks that could hinder progress.
• Central Point of Contact among members, families, healthcare teams, and community organizations.
• Maintain meticulous records of assessments, care plans, and progress notes.
• Use data and first-hand observations to refine care strategies.
• Stay informed about Medi-Cal, CalAIM, and other regulations.

Lead Care Manager, Enhanced Care Management

Human Resources

• Serve as a primary HR partner to one of the CEOs and their assigned teams.
• Provide guidance and support on employee relations, performance management, and workforce matters.
• Collaborate closely with the Director of Human Resources to ensure consistency and alignment across HR practices and policies.
• Employee Relations & Performance Support**Act as a point of contact for employee questions, concerns, and HR-related guidance.**Support employee relations matters, including performance discussions, investigations, corrective actions, and documentation.**Promote a respectful, compliant, and positive work environment aligned with company values.
• Onboarding & Offboarding**Oversee and actively support onboarding processes to ensure a smooth, compliant, and engaging new hire experience.**Coordinate offboarding processes, including exit interviews, documentation, and final compliance requirements.
• HR Compliance**Ensure compliance with federal, state, and local employment laws, with a strong emphasis on California labor laws.**Maintain accurate personnel files, records, and HR documentation in accordance with legal and company standards.**Support compliance related to healthcare regulations, HIPAA, ADA, and internal audits.
• Benefits Administration**Support employee benefits administration, including enrollments, qualifying life events, and terminations.**Serve as a liaison between employees, vendors, and brokers to address benefit-related questions or issues.
• Performance Management & Development**Support performance management processes, including goal setting, feedback cycles, and review coordination.**Partner with leadership and Learning & Development on training initiatives and development efforts.
• HR Systems, Reporting & Projects**Utilize HRIS and ATS platforms (e.g., Paycom, Workable) to support HR operations and reporting.**Track HR metrics and trends, providing insights to leadership as needed.**Lead or participate in HR projects, including policy development, DEI initiatives, and process improvements.

Human Resources Generalist

Administrative Assistant

• Manage, optimize, and protect the CEO’s calendar, scheduling, and daily priorities
• Anticipate scheduling conflicts and proactively resolve them
• Prepare daily and weekly agendas aligned with executive priorities
• Act as a gatekeeper to minimize distractions and interruptions
• Track action items, deadlines, and follow-ups across all meetings and commitments
• Handle bank deposits for Pacific Health Group and affiliated entities
• Reconcile paperwork, receipts, and basic financial documentation
• Track expenses and assist with administrative financial organization
• Manage filing, documentation, and record retention (digital and physical)
• Prepare documents for executive review, approval, and signature
• Oversee and manage administrative workflows for all businesses and ventures under the Pacific Health Group umbrella
• Provide administrative support for subsidiary entities
• Ensure consistency, organization, and follow-through across entities
• Monitor, triage, and manage executive email inbox
• Flag priority communications and draft responses when appropriate
• Manage phone calls, voicemails, and inbound requests
• Ensure timely follow-up on correspondence and commitments
• Maintain strict confidentiality and discretion at all times
• Coordinate all executive travel arrangements, itineraries, and accommodations
• Travel frequently across San Diego County to support operational needs
• Support logistics for meetings, site visits, offsites, and executive engagements
• Run executive and company-related errands as required
• Create, maintain, and improve administrative systems and workflows
• Identify inefficiencies and recommend improvements proactively
• Ensure no tasks, deadlines, or commitments fall through the cracks

Executive Administrative Assistant

Director

• Architect and maintain a formal, organization-wide Information Security Program.
• Define and enforce security controls across applications, infrastructure, devices, and users.
• Establish policies for data classification, encryption, access control, logging, monitoring, and retention.
• Ensure least-privilege access and zero-trust principles are implemented across systems.
• Continuously monitor evolving threat landscapes and proactively adapt controls.
• Serve as the internal authority for HIPAA Security Rule and Privacy Rule compliance.
• Ensure proper safeguards for creation, storage, transmission, and disposal of PHI.
• Maintain compliance documentation, risk assessments, and audit evidence.
• Lead HIPAA risk analyses and remediation plans.
• Oversee Business Associate Agreements (BAAs) from a security and IT standpoint.
• Own the design, implementation, and maintenance of all IT systems, including cloud platforms, networks and connectivity, end-user devices, and SaaS applications.
• Establish formal incident response plans and escalation procedures.
• Lead response efforts for security incidents, attempted breaches, phishing, impersonation, or data exposure.
• Conduct root cause analysis and implement corrective actions.
• Define and enforce controls for sensitive data, PHI, and confidential business information.
• Evaluate security posture of third-party vendors and platforms.
• Develop and enforce IT and security policies applicable to all staff.
• Define a long-term IT and security roadmap aligned with business growth.

IT Director

Executive Assistant

• ***Executive Support & Administration***
• - Manage complex executive calendars, coordinating across organizations and resolving scheduling conflicts.
• - Draft, proofread, and prepare correspondence, reports, and presentations.
• - Serve as the primary point of contact for the executive, screening calls, emails, and communications.
• - Handle confidential information with the highest level of discretion.
• ***Meeting & Event Coordination***
• - Plan, organize, and execute meetings, board sessions, and company events.
• - Prepare agendas, materials, and follow-up action items.
• - Document meeting minutes, track deliverables, and ensure accountability on next steps.
• - Support ad hoc projects and initiatives led by the Executive Team.
• ***Project & Office Management***
• - Manage multiple concurrent projects, tracking deadlines, deliverables, and budgets.
• - Anticipate executive needs and proactively resolve potential issues.
• - Utilize platforms such as Google Workspace, Workable, and Salesforce (or similar) to organize workflows.
• - Maintain efficient office systems and oversee internal communications to ensure alignment across teams.
• ***Travel & External Engagement***
• - Arrange and coordinate business travel, accommodations, and itineraries.
• - Support the CEO in meetings, conferences, and networking events by managing logistics and materials.
• - Build and maintain relationships with stakeholders, vendors, and partners.
• - Prepare briefing documents, presentations, and communication materials tailored to external stakeholders

• ***Executive Support & Administration***
• Manage complex executive calendars, coordinating across organizations and resolving scheduling conflicts.
• Draft, proofread, and prepare correspondence, reports, and presentations.
• Serve as the primary point of contact for the executive, screening calls, emails, and communications.
• Handle confidential information with the highest level of discretion.
• ***Meeting & Event Coordination***
• Plan, organize, and execute meetings, board sessions, and company events.
• Prepare agendas, materials, and follow-up action items.
• Document meeting minutes, track deliverables, and ensure accountability on next steps.
• Support ad hoc projects and initiatives led by the Executive Team.
• ***Project & Office Management***
• Manage multiple concurrent projects, tracking deadlines, deliverables, and budgets.
• Anticipate executive needs and proactively resolve potential issues.
• Utilize platforms such as Google Workspace, Workable, and Salesforce (or similar) to organize workflows.
• Maintain efficient office systems and oversee internal communications to ensure alignment across teams.
• ***Travel & External Engagement***
• Arrange and coordinate business travel, accommodations, and itineraries.
• Support the CEO in meetings, conferences, and networking events by managing logistics and materials.
• Build and maintain relationships with stakeholders, vendors, and partners.
• Prepare briefing documents, presentations, and communication materials tailored to external stakeholders