Pacific Gas and Electric Company

Operations

• Directs vegetation management internal oversight teams (Vegetation Operations Inspectors) within assigned regional areas or for transmission across the service territory, overseeing multiple teams and collaborating with contractors to ensure public safety, reliability, and regulatory compliance.
• Works with the Director, peers, and individual contributors to establish strategic direction and operational objectives, and develops operational tactics to achieve these goals.
• Acts as the departmental champion for company goals related to safety, reliability, affordability, customer service, and workforce development.
• Partners with peer Vegetation Management Managers to set both short- and long-term objectives, establish performance measures, and implement reporting mechanisms aligned with overall Electric Operations goals.
• Handles complex and sensitive issues escalated from supervisors, senior management, and regulatory authorities, including interactions with contractors, customers and public entities. May represent PG&E’s position before elected officials and regulatory bodies, seeking solutions that balance customer and business needs.
• Oversees quality control inspections, audits, and contractor work reviews, ensuring corrective actions are taken to maintain compliance, safety, and reliability.
• Manages annual operating budgets of approximately $75 million or more; reviews and submits area work forecasts and budgets for approval, monitors expenses, and develops variance explanations and action plans.
• Focuses on performance improvement opportunities and designates team leads for specific improvement projects.
• Coaches Supervisors in regulatory or industry forums, public hearings, or legal proceedings, and may provide expert witness testimony in high-profile legal cases involving vegetation issues.
• Reviews and approves new or revised scopes of work for contractors, ensuring compliance standards and deliverables are met.
• Reviews and approves budget forecasts and business cases for new or special initiatives, such as public safety, reliability, reclamation, or timber harvest plans.
• Participates in the utility arborist association to influence industry standards, and may lead statewide efforts on behalf of PG&E to resolve issues and educate stakeholders.
• Manages staff through effective recruitment, selection, training, development, performance management, and rewards and recognition programs.

Manager, Vegetation Management Operations – Bay Area / North Coast

Analyst

• Use the cost and schedule plan to determine if project objectives are achievable.
• Create, maintain, and update monthly forecast budgets.
• Prepare various cost reports and maintain forecast accuracy.
• Prepare project performance analysis, cost, and schedule status reports.
• Identify cost and schedule variances from objectives and recommend corrective action.
• Assess and report on project performance using established industry standards.
• Ensure that responses to project budget, and GRC or FERC cost requests reflect accurate and current project cost information and stakeholders are in concurrence.
• Provide regular communication on project cost, schedule and risk status to project team members, stakeholders and public.
• Interface with design and planning resources and software systems.
• Review and assist in the preparation of Advance Authorizations, Job Estimates and Re-Authorizations and assist PM in routing for approval.
• Prepare journal entries and coordinate or process goods receipts in current software system.
• Ensure that responses to budget and cost requests reflect correct project cost information and stakeholders are in concurrence.
• Input data into various programs and prepare various cost and forecasting reports.
• Verify that project cost and schedule milestones were/were not attained and provide input to identify future process or business improvements and work with responsible parties to implement.
• Manage orders from inception through completion and all required documentation is entered in current software system (Ex: EDMS).
• Resolve all open items, ensure compliance requirements are met and settlement rules are entered, and close out order.
• Maintain scope change, contingency release, change order, and journal entry logs.
• Maintain written and electronic project documentation and records for required aspects of the project: Maintain project files in accordance with established guidelines and requirements (Ex: utilizing the electronic document management system or EDMS).
• Document change order requests, project status, key issues, risks and resolution, priority changes and approvals.
• Provide Project Manager with monthly report of project costs and/or schedule information including variance analysis according to an agreed upon level of detail and prioritization.
• Provide Project Team members with current status report containing schedule and cost information.
• Comply with Utility Operations Policies, Standards and Guidelines.
• Assist PM with Post Job Critique.
• Prepare various monthly and weekly project management reports and report performance reports to management group including scorecards.
• Ensure quality of reports for the department, to report out to stakeholders.
• May provide support to project manager(s) as necessary.

Project Controls Analyst

Compliance

• Lead and champion enterprise-level initiatives to improve data response processes, quality control frameworks, and compliance strategies.
• Serve as a strategic advisor to leadership and cross-functional teams, providing guidance on regulatory standards, confidentiality protocols, and risk mitigation.
• Design and implement advanced process improvements, leveraging Lean Six Sigma or similar methodologies to drive efficiency and accuracy.
• Oversee complex data request reviews and approvals, ensuring adherence to regulatory requirements and organizational standards.
• Develop and maintain governance tools, quality metrics, and reporting dashboards to monitor performance and identify trends.
• Conduct root cause analyses and present data-driven recommendations to senior leadership for continuous improvement.
• Present findings and recommendations to senior leadership to drive strategic decisions.
• Mentor team members and build capability across the organization, fostering a culture of compliance excellence and innovation.

Compliance & Risk Consultant

Manager

• Manages a team responsible for the safe and on-time completion of construction and improvement projects
• Establishes and monitors operational budget
• Leads the team to identify contract worthy projects
• Consults on project feasibility and project site details
• Coordinates with construction crews
• Oversees project inspectors
• Performs construction oversight
• Ensures projects are completed per PG&E standards, engineering design, regulatory agencies guidelines, permits and schedule

Manager, Coordination

• Manages a team responsible for the safe and on-time completion of construction and improvement projects
• Establishes and monitors operational budget
• Leads the team to identify contract worthy projects
• Consults on project feasibility and project site details
• Oversees project inspectors
• Ensures projects are completed per PG&E standards, engineering design, regulatory agencies guidelines, permits and schedule

Coordinator, Manager

Product Manager

• Define and execute the product vision for Report It program, ensuring alignment with PG&E’s safety objectives and CPUC mandates.
• Develop and maintain the roadmap for new features, enhancements, and integrations.
• Incorporate customer feedback and analytics into product improvements.
• Manage Report It functionality, ensuring timely triage of safety concerns and integration with internal workflows (e.g., vegetation management, engineering).
• Partner with Digital Strategy, Report It Program, and Agile teams for development, testing, and deployment activities.
• Coordinate with analytics and marketing teams for campaign strategy, acquisition, and engagement initiatives to increase adoption.
• Prioritize and implement new features.
• Monitor performance metrics and customer satisfaction to identify improvement opportunities
• Identify opportunities to improve how customers and employees report issues (e.g., outages, hazards, equipment concerns).
• Act as the primary liaison between technical teams and business units, translating needs into actionable product features.
• Lead design and prototyping of reporting tools (mobile app, web portal, internal dashboards)
• Define and maintain the Report It program roadmap within Salesforce Service Cloud and related modules.
• Ensure Salesforce is configured to capture customer-reported hazards, outages, and safety concerns efficiently.
• Oversee customization of objects, fields, workflows, and automation to align with PG&E’s operational needs.
• Configure Salesforce to meet regulatory requirements for incident tracking and reporting
• Act as the Salesforce subject matter expert for PG&E’s Report It program.
• Train internal teams on Salesforce functionality and reporting workflows.
• Work with vendors, consultants, and Salesforce support to optimize system performance.
• Gather feedback from customers and employees to refine Salesforce features.
• Stay current with Salesforce releases and recommend adoption of new capabilities and process improvements

Engineer

• Support the reliability command center with various analysis, assignments and data requests.
• Assist customers in assessing the viability of distributed technology and/or resource interconnection projects.
• Collaborate with other utilities, manufacturers, engineering IT, and standards departments on advancing new distributed energy resources applications, such as smart inverters, and reducing interconnection costs.
• Understand the various data streams that are needed to enable more advanced analysis when modeling grid impacts.
• Explore, innovate, and demonstrate technologies that facilitate easier grid integration.
• Identify conditions when DER may provide more benefits to the customers and the grid.
• Explore new data streams for enhancing analysis and simulations.
• Assist in assessments of potential distributed energy resources risks at higher penetration levels.
• Represent PG&E as its technical expert integrating distributed resources and technologies onto the electric grid in industry working groups.
• Responsible for identifying, developing and implementing new standards and guidelines, in collaboration with Distribution Standards Department, to facilitate distributed energy resources integration while minimizing potential grid impacts.
• Contribute to the development of data science strategies aligned with department and system performance goals.
• Lead research and development of state-of-the-art methodologies to detect potential system failures, develop a long-term strategy for all PG&E grids to improve the electric transmission and distribution grid.
• Prepares and presents regular updates to senior management, addressing issues and gaining buy in on solutions.
• Attend IEEE and related technical conferences to maintain technical knowledge, explore and bring best industry practices.
• Assesses business implications associated with modeling assumptions, inputs, methodologies technical implementation, analytic procedures and processes, and advanced data analysis.
• Works with sponsor departments and company technical experts to understand the application and potential of data science solutions that create value.

Grid Reliability & Resiliency Engineer, Expert

Software Engineer

• Design and develop innovative grid solutions to achieve a climate resilient grid
• Provides clear directions to teams and other departments in the areas of grid modernization, including DER integration, forecasting, capacity planning, grid sectionalizing, and Integrated Grid and investment planning to improve grid resiliency.
• Solve unique and complex problems, anticipating issues and developing innovative solutions, example, create tools that help identify abnormal operating conditions and provide feedback to drive the system to its optimal and designed planned configuration
• Support reliability command center and various analysis, assignments and data requests.
• Supervises staff to accomplish results through effective recruitment and selection, training and development, performance management, rewards and recognition.
• Establish relationships with key external stakeholders (e.g., industry and regulatory).
• Articulates goals and mission to key stakeholder teams to assure development of deliverables meets stakeholder needs.
• Explore, innovate, and demonstrate technologies that improve grid reliability and resiliency
• Ensures the distribution system performance will meet reliability targets and that outages are analyzed for cause, trends, & duration and utilized for innovative solutions
• Participates in assignments supporting distribution or distribution network systems. This includes gathering reliability information to lead/facilitate the development of distribution reliability strategy and metrics.
• Partners with Manager/Director to help determine the most appropriate and effective program performance metrics.
• Prepares and presents regular updates to senior management, addressing issues and gaining buy in on solutions.
• Partners with Work Planning/Resource Management teams plan and forecast short- and long-term work to be completed as part of the program.
• Ensures effective work scheduling and resources will be available to meet the work plan.
• Contribute to the development of data science strategies aligned with system performance, reliability, and resiliency team goals.
• Create actionable insights that inform investment planning and real-time decision-making.

Supervisor, Grid Reliability & Resiliency Engineering

• Support the reliability command center with various analysis, assignments and data requests.
• Assist customers in assessing the viability of distributed technology and/or resource interconnection projects.
• Collaborate with other utilities, manufacturers, engineering IT, and standards departments on advancing new distributed energy resources applications, such as smart inverters, and reducing interconnection costs.
• Understand the various data streams that are needed to model grid impacts.
• Explore, innovate, and demonstrate technologies that facilitate easier grid integration.
• Identify conditions when DER may provide more benefits to the customers and the grid.
• Assist in assessments of potential distributed energy resources risks at higher penetration levels.
• Assist in material prep and/or presenting for technical experts/leadership in internal/external working groups and meetings.
• Contribute to the development of data science strategies aligned with department and system performance goals.

Senior Grid Reliability & Resiliency Engineer

• Define and execute the product vision for Report It program, ensuring alignment with PG&E’s safety objectives and CPUC mandates.
• Develop and maintain the roadmap for new features, enhancements, and integrations.
• Incorporate customer feedback and analytics into product improvements.
• Manage Report It functionality, ensuring timely triage of safety concerns and integration with internal workflows (e.g., vegetation management, engineering).
• Partner with Digital Strategy, Report It Program, and Agile teams for development, testing, and deployment activities.
• Coordinate with analytics and marketing teams for campaign strategy, acquisition, and engagement initiatives to increase adoption.
• Prioritize and implement new features.
• Monitor performance metrics and customer satisfaction to identify improvement opportunities.
• Identify opportunities to improve how customers and employees report issues (e.g., outages, hazards, equipment concerns).
• Act as the primary liaison between technical teams and business units, translating needs into actionable product features.
• Lead design and prototyping of reporting tools (mobile app, web portal, internal dashboards).
• Define and maintain the Report It program roadmap within Salesforce Service Cloud and related modules.
• Ensure Salesforce is configured to capture customer-reported hazards, outages, and safety concerns efficiently.
• Oversee customization of objects, fields, workflows, and automation to align with PG&E’s operational needs.
• Configure Salesforce to meet regulatory requirements for incident tracking and reporting.
• Act as the Salesforce subject matter expert for PG&E’s Report It program.
• Train internal teams on Salesforce functionality and reporting workflows.
• Work with vendors, consultants, and Salesforce support to optimize system performance.
• Gather feedback from customers and employees to refine Salesforce features.
• Stay current with Salesforce releases and recommend adoption of new capabilities and process improvements.

Data Analyst

• Lead studies to evaluate performance of PG&E’s demand-side management programs and customer experience; manage external consultants to execute the studies
• Provide analytical support and recommendations for energy policy
• Perform statistical analyses of utility customer data to inform program design and/or operations, including supporting the development of PG&E’s energy program enrollment forecast
• Communicate measurement and evaluation findings to internal and external stakeholders to support regulatory proceedings
• Interface with internal and external stakeholders to understand business and regulatory needs, define the corresponding measurement and evaluation deliverables to meet these needs, and support the integration of research findings into program design and operations
• Run cost effectiveness calculation for PG&E’s demand response programs.

Senior Quantitative Analyst

QA Engineer

• Performs QA oversight and/or audits of program compliance to ensure processes, systems, structures and/or components meet required specifications.
• Develops clear and concise written reports which describe audit findings and are used to communicate to various levels of management.
• Develops and updates internal auditing and quality improvement processes.
• Strives to verify and document PG&E's overall effectiveness related to regulatory mandates and internal compliance standards.
• May work with regulatory agencies on inspections or audits and provide information to them as required.
• Works from remote office and assigned work location based on business need.
• Trains/mentors department members for ASQ certification and recertification and contributes to the preparation and implementation of department training.
• Leads and mentors others in cause analysis and identifies linkages to business objectives.
• Develops or modifies quality assurance audit procedures and methodology.
• Benchmarks audit effectiveness and corrective action follow-up, identifying best practices and sharing lessons learned.
• Develops written reports for upper management summarizing audit findings, observations, and trends.
• Leads/coordinates department special projects.
• Reviews for accuracy the information or reports to be submitted to regulatory agencies.
• Champions quality assurance issues with the regulatory agencies, may act as contact for quality assurance issues with regulatory agencies.
• Measures compliance with field methods, procedures, processes and standards by conducting oversight activities/audits of completed work and/or business processes, ensuring adherence to and accountability for established work methods, procedures and processes.

Quality Assurance Auditor

Learning and Development

• Conduct needs analysis, review existing learning options, and facilitate discussions to recommend cost-effective learning and performance support solutions.
• Work across lines of business to complete cross functional, complex, high priority learning solutions.
• Lead and oversee the design and development of eLearning, instructor-led training, and performance support in collaboration with subject matter experts.
• Manage the assignment and quality of design work to ensure that learning solutions are on time, on target and on budget.
• Monitor and report out on learning effectiveness and implement changes as needed.

Senior Instructional Designer

• Organizing Stakeholder Meetings: Arranging and leading kick-off meetings with internal stakeholders.
• Coordinating Data Requests: Breaking down pre-audit data requirements, assigning questions to the right business units.
• Quality Control: Reviewing all submitted data for completeness and accuracy.
• Facilitating Audit Walkthroughs: Planning and leading on-site reviews and documenting observations.
• Managing Additional Data Requests: Handling new or follow-up data requests.
• Responding to Audit Findings: Developing responses and improvement plans based on final audit reports.

Expert Compliance & Risk Consultant

• Support the reliability command center with various analysis, assignments and data requests.
• Assist customers in assessing the viability of distributed technology and/or resource interconnection projects
• Collaborate with other utilities, manufacturers, engineering IT, and standards departments on advancing new distributed energy resources applications, such as smart inverters, and reducing interconnection costs
• Understand the various data streams that are needed to enable more advanced analysis when modeling grid impacts
• Explore, innovate, and demonstrate technologies that facilitate easier grid integration
• Identify conditions when DER may provide more benefits to the customers and the grid
• Explore new data streams for enhancing analysis and simulations
• Assist in assessments of potential distributed energy resources risks at higher penetration levels
• Represent PG&E as its technical expert integrating distributed resources and technologies onto the electric grid in industry working groups.
• Responsible for identifying, developing and implementing new standards and guidelines, in collaboration with Distribution Standards Department, to facilitate distributed energy resources integration while minimizing potential grid impacts
• Contribute to the development of data science strategies aligned with department and system performance goals.
• Lead research and development of state-of-the-art methodologies to detect potential system failures, develop a long-term strategy for all PG&E grids to improve the electric transmission and distribution grid.
• Prepares and presents regular updates to senior management, addressing issues and gaining buy in on solutions.
• Attend IEEE and related technical conferences to maintain technical knowledge, explore and bring best industry practices.
• Assesses business implications associated with modeling assumptions, inputs, methodologies technical implementation, analytic procedures and processes, and advanced data analysis.
• Works with sponsor departments and company technical experts to understand the application and potential of data science solutions that create value.