Quality Assurance Auditor
Pacific Gas and Electric Company
full-time
Posted on:
Location Type: Hybrid
Location: San Ramon • California • 🇺🇸 United States
Visit company websiteSalary
💰 $112,000 - $188,000 per year
Job Level
SeniorLead
About the role
- Performs QA oversight and/or audits of program compliance to ensure processes, systems, structures and/or components meet required specifications.
- Develops clear and concise written reports which describe audit findings and are used to communicate to various levels of management.
- Develops and updates internal auditing and quality improvement processes.
- Strives to verify and document PG&E's overall effectiveness related to regulatory mandates and internal compliance standards.
- May work with regulatory agencies on inspections or audits and provide information to them as required.
- Works from remote office and assigned work location based on business need.
- Trains/mentors department members for ASQ certification and recertification and contributes to the preparation and implementation of department training.
- Leads and mentors others in cause analysis and identifies linkages to business objectives.
- Develops or modifies quality assurance audit procedures and methodology.
- Benchmarks audit effectiveness and corrective action follow-up, identifying best practices and sharing lessons learned.
- Develops written reports for upper management summarizing audit findings, observations, and trends.
- Leads/coordinates department special projects.
- Reviews for accuracy the information or reports to be submitted to regulatory agencies.
- Champions quality assurance issues with the regulatory agencies, may act as contact for quality assurance issues with regulatory agencies.
- Measures compliance with field methods, procedures, processes and standards by conducting oversight activities/audits of completed work and/or business processes, ensuring adherence to and accountability for established work methods, procedures and processes.
Requirements
- High School or GED-General Educational Development-GED Diploma
- 7 years of auditing or quality experience with 3 years of experience as a lead auditor; OR 3 years of auditing or quality experience and 5 years of experience in the field performing maintenance, operation, engineering or other execution of work in electric, gas and/or power generation.
- Ability to travel up to 60 percent of working time
- Ability to work on-call rotation
- Bachelor’s Degree (desired)
- ASQ Certified Quality Auditor, Audit Team Leader or equivalent (desired)
- Six Sigma Certification (desired)
- Human Factors Analysis & Classification System (HFACS) Certification (desired)
- Field experience with electric, gas, or power generation (desired)
- Experience as a lead auditor (desired)
- Excellent oral and written communication skills to effectively deal with various levels and types of stakeholders (desired)
- Advanced knowledge of technical/ professional concepts (desired)
- Ability to analyze data/information and recognize trends, and to conduct cause analysis and develop strategies for corrective actions (desired)
- Supervisor, Leadership and coaching skills (desired)
- In depth understanding of Lean Six Sigma processes (desired)
- Ability to interact effectively with all levels including senior management, and to influence and collaborate (desired)
- Ability to work well under an ever-changing, fast-paced environment and take accountability for assigned programs, deliverables and results (desired)
- Accomplished computer skills in Word, Excel, PowerPoint, Visio, Project, SAP, ILIS and OMT (desired)
- ISO 9001 training (desired)
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
auditingquality assurancecause analysisdata analysiscorrective actionsLean Six Sigmaregulatory compliancefield methodsprocess improvementaudit procedures
Soft skills
communicationleadershipmentoringcoachingcollaborationaccountabilityadaptabilityproblem-solvinginfluencingstakeholder engagement
Certifications
ASQ Certified Quality AuditorAudit Team LeaderSix Sigma CertificationHuman Factors Analysis & Classification System Certification