Oxford Instruments plc

Sales

• Meet and/or exceed OI unit and dollar based sales targets in assigned region
• Ensure all other OI strategic goals are achieved
• Develop and/or implement sales strategies for Oxford Instruments (OI) in assigned region
• Promote a performance-based culture and empower reports (Territory Sales Managers)
• Ensure the sales team is properly managing CRM
• Travel as needed, both within and outside of assigned territory, including internationally

Regional Sales Manager

Field Engineer

• Install, maintain, and upgrade advanced plasma processing systems and software
• Support customers directly on-site, ensuring maximum equipment uptime and performance
• Collaborate with technical teams to troubleshoot and resolve complex issues
• Provide clear, detailed service reports after each visit
• Support the technical helpdesk when needed
• Track and report system performance and issues through internal systems
• Manage expenses and ensure accurate documentation

Field Service Engineer

• Own system installs & commissioning — set up advanced microscopy platforms and train users to hit the ground running.
• Keep systems at peak performance — deliver expert preventive and corrective maintenance.
• Troubleshoot like a pro — dig deep into hardware/software issues and resolve them fast, onsite or remotely.
• Build strong customer relationships — deliver confident communication, clear training, and dependable support.
• Upgrade & optimize systems — calibrate components and implement performance‑boosting enhancements.

Field Service Engineer I

Outside Sales

• The Territory Sales Manager (TSM) is responsible for Dragonfly system and portfolio sales.
• Identify, qualify, and manage sales leads and new customer accounts to meet or exceed individual and team sales objectives.
• Develop and execute sales strategies to identify and develop new opportunities, close deals, and achieve sales targets.
• Build and maintain strong relationships with current and prospective customers.
• Actively monitor industry trends, competitor activities, and market developments.
• Maintain accurate sales forecasts, update CRM systems daily, and ensure all customer information is up to date.
• Facilitate product demonstrations, training, and technical support to customers as needed.