Oxford Instruments plc

SDET

• Provide technical assistance and support to ensure: Selective engineering problems relating to design and or issues identified by customers are investigated in a thorough manner
• Identification of root causes
• Collation of evidence and reporting is concise and traceable
• Use appropriate and or initiate new build documentation to support the assembly and test plans
• Capable of interrogating BOM’s, ECO’s and DP’s effectively
• Provide technical assistance and support on product improvements and product corrections being implemented to ensure: From information provided by the design team, implement improvements to current released products including, control systems, plumbing, pneumatics and mechanical elements
• Test documentation is developed to ensure product improvements are fully tested to ensure performance is appropriate and will meet customer expectations
• Provide expert advice and guidance to production engineering and test department following any product improvement validation activities or outcomes from the product development team
• Support corrective action requests, typically FRN (fault reports) and DP’s Deviation permits
• Provide feedback to the design team as to the suitability and robustness of solutions, with particular attention to DFM, DFA and DFS is required
• Products are manufactured and tested to the standards as set out in our documentation
• Support the Manufacturing engineering team to keep documentation (SOP, Instructions) up to date
• Monitor, report and optimise product quality

Development Test Engineer

Production Engineer

• Oversee first-line support and diagnosis for operational challenges
• Lead a dedicated team focused on effective issue resolution, standardisation, and enhancing operational efficiency
• Foster robust collaborations with other departments and champion continuous advancement across Plasma Technology
• Retain a consistent service for engineering issues reported in Production whenever the factory is operational
• Ensure the Production Engineering Team have the skills and resources to provide specialist expertise

Production Engineering Manager

Electrical Engineer

• Design, simulate, implement, and verify analog and digital circuits, including microcontrollers and FPGA-based systems
• Lead all phases of electronics development, from feasibility studies to system integration
• Select and evaluate electronic components for functionality, availability, and cost
• Contribute to embedded software and VHDL development, ensuring smooth collaboration between electronics and software teams
• Ensure compliance with relevant standards such as EMC, Low Voltage Directive, and RoHS
• Document designs, testing processes, and results clearly in English
• Support existing and new product lines, including engineering change management and production handover
• Provide technical support to production and customer support teams

Senior Electrical Engineer

Sales Engineer

• To achieve or exceed sales targets for MA in agreed territory
• To develop customer needs in key segments including NEV, semiconductor and electronics, new material, biology and pharma, etc.
• To build intimate relations with key accounts in territory and understand customer job-to-be-done
• To increase travel efficiency in territory and maximise leads and opportunities development for Oxford Instruments full products
• To develop MA solutions together with application scientists / BD to drive the growth in key segments for MA
• Establish and maintain comprehensive coverage of the agreed territory and products
• Develops and manages the annual process of creating sales strategies and plans, sales assumptions, projections, and goals
• Evaluates market conditions and the timely adjustment of sales strategy to successfully adapt to those changes
• Monitors and reports monthly the status of sales vs. target, competitor activity, agents/distributors/ OEMs partner’s news, market opportunities and promotion programs
• Lay out and run workshops and seminars and customer trainings in conjunction with application scientists
• Establishes and maintains agents, distributors and OEMs partners training and development program
• Adjusts program to meet the needs of those partners and market conditions consistent with the long-term goals of the company
• Support and run marketing initiatives independently and jointly with agents, distributors and OEMs partners through direct mailings, trade shows, workshops, seminars, conferences, and advertising
• Attend bidding directly or support agents, distributors and OEMs partners on major bids, ensuring they are won at best price and terms
• Propose, agree, and deliver strategic account development objectives
• To make sure that the SAP is maintained and kept current
• Uphold OI Brand integrity within customers, agents, distributors and OEMs partners and operate in a manner consistent with OI brand values
• Ensures that all orders and other customer communications are promptly and accurately handled
• Takes appropriate action to communicate customer service problems to customer support team
• To manage overall customer satisfaction
• Build and maintain effective working relationships with staff in all functions of the Business, (particularly marketing, operations and customer service) and with colleagues in Group market development world-wide

Application Engineer

• Maintain progress in your allocated projects at the level necessary to achieve successful outcomes.
• Collaborate with your team leader in planning and understanding projects and agreeing their schedules along with the allocated project manager.
• Provide frequent and regular progress updates on ongoing projects and flag obstacles as they become apparent.
• Ensure project work is in the ‘house style’ and that output is in a standard format, complies with company quality, as well as other regulatory and compliance standards.
• Carry out hardware development and improvement activities under the guidance of a hardware specialist.
• Gain and contribute specialist understanding of critical market or application areas to inform the understanding of problems to address, their solutions and value to the business.
• Liaise with Product managers and the business development teams, and extract information on product performance requirements in order to produce satisfactory samples and validate hardware specifications.
• Where necessary provide technical process expertise for generating marketing literature and supporting conferences.
• Develop an excellent working knowledge of the technology to facilitate fault finding and root cause analysis on processing results or equipment performance to deliver optimised processes and hardware performance.

Applications Engineer

• To grow business for Nano-indenter/EDS/EBSD/RISE/OminiProbe in designated territory in East China.
• To work closely with all MA sales, applications, and marketing teams to ensure maximisation of leads and opportunities developments for MA products.
• To develop close relationships by supporting customers, OEM partners, distributor partners to facilitate increased sales.
• To deeply understand Nano-indenter/EDS/EBSD/RISE/OminiProbe products and needs of customers, OEM partners, distributor partners.
• To achieve or exceed sales targets for Nano-indenter/EDS/EBSD/RISE/OminiProbe.
• To have deep understanding of Nano-indenter/EDS/EBSD/RISE/OminiProbe and customer needs.
• To develop both academic and industrial market, especially structure materials, lithium battery, semiconductor, electronics, & pharmaceutical.
• Develops and manages the annual process of creating sales strategies and plans, sales assumptions, projections and goals.
• Evaluates market conditions and the timely adjustment of sales strategy to successfully adapt to those changes.
• Monitors and reports weekly and monthly the status of sales vs. target, competitor activity, OEM & distributor partners’ news, market opportunities and promotion programs.

• Understand the I&A life science products and solutions, including confocal microscope, IMARIS software, RAMAN confocal microscope, AFM & EDS
• Understand customer’s job-to-be-done and promote related product/solutions
• Develop and manage the implementation of the sales strategy in line with I&A Business plans
• Develop Key Opinion Leaders (KOL) and Key Account (KA) in designated territory and maintain strong intimacy to enlarge I&A influence
• Plan and organize marketing events with KOL/KA, including seminars, workshops, webinars and training school to enlarge market presence
• Work with I&A stakeholders to win as one team with improved sales coverage and efficiency
• Develop & expand direct sales coverage to achieve annual sales targets
• Develop and work with partners with due diligence checked to further increase market share
• Provide high level market/competitive information contributing to the overall strategic direction of I&A
• Provide formal weekly & monthly reports on territories with accurate forecast
• Drive a strong pipeline in CRM and update actively
• Complete order booking, shipment driving and balance collection to increase the cash flow
• Coordinate service problems solving and increase customer satisfaction
• Prepare channel partner agreements and due diligence with the guidance of legal team

Accounts Receivable

• Responsible for customers in the EMEA, China and Rest of Asia regions.
• Customer invoicing, credit control, and cash postings.
• Month-end reporting (internal & external).

Accounts Receivable Specialist

Compliance

• Administer the Internal Due Diligence (IDD) process for export orders from High Wycombe and Belfast.
• Liaise with Sales Operations and Product Managers to gather required information for export licence applications.
• Work with regional offices to ensure timely receipt and processing of export documentation.
• Communicate with the Import Compliance Controller and Legal Adviser on export-related matters.
• Process Export Licence applications via the UK Government’s ECJU system when required.
• Maintain accurate records of export checks and compliance documentation.
• Prepare regular management reports aligned with defined KPIs.
• Carry out additional administrative and compliance support tasks as required.

Export Compliance Administrator – Part Time

Outside Sales

• Develop, implement, and own business plans to achieve agreed financial targets and Key Performance Indicators within the territory.
• Support the territory sales manager of the “supporting territories” by virtue of discussing and meetings with customers, on site as well as virtually.
• Optimise territory sales coverage through direct sales activities and third-party distribution channels.
• If applicable, appoint and manage distributors and agents as required to drive territory business growth and profitability.
• Implement best in class Key Account Management within the territory.
• Execute local launches of new products.
• Deliver and execute plans to penetrate and grow business in relevant high priority market segments.
• Negotiation and closure of orders.
• Apply best practice CRM use to ensure accurate sales forecasts and comprehensive leads and opportunities management.
• Analyse CRM data and associated analytics to take evidence-based business decisions.
• Build and maintain relationships with our customer base to create regional key opinion leader advocates through regular travel and site visits.
• In combination with regional and global marketing teams, manage an effective program of physical and virtual events, delivering “at event” leadership to maximise leads.

Development Test Engineer

Production Engineering Manager

Senior Electrical Engineer

Sales Engineer

Applications Engineer

Sales Engineer

Sales Engineer

Accounts Receivable Specialist

Export Compliance Administrator – Part Time

Junior Territory Sales Manager