Customer Service Manager
Protolabs
Recruiter, Internal Talent
Oxeon
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $105,000 - $150,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage all open requisitions, including partnering on job description design and creation, sourcing, candidate screening, interview scheduling, and offer management.
- Proactively source and engage passive candidates, maintaining a robust talent pipeline for current and future needs; manage candidate relationships and communication in a CRM-type system.
- Collaborate with hiring managers to understand their needs, refine job requirements, and ensure a seamless and efficient hiring process.
- Partner with the People team to ensure a smooth transition from offer acceptance to the first day (onboarding & handoff).
- Own internal process ownership, development & training: ensure internal team is well trained in interviewing without bias, providing feedback and candidate ID; own point-in-time and ongoing training.
- Collaborate with marketing and People Team to champion and execute employer branding strategy, leveraging platforms like LinkedIn and the careers page.
- Lead and support learning and development initiatives, such as creating and delivering manager training on effective interviewing and performance management.
- Assist the HR team with other projects as needed.
Requirements
- 3-7 years of professional recruiting experience, with a strong preference for a background in professional services or a related field.
- Experience in executive search and sourcing for senior-level candidates is a significant bonus.
- Proven ability to manage a diverse slate of requisitions and proficiency with recruitment tools and applicant tracking systems (ATS) or CRMs.
- Experience with Ashby or implementing an ATS is a bonus.
- Proactive, organized, results-oriented, and a collaborative team player.
- Demonstrated EQ and dynamic communication skills needed to quickly build trusting collaborative relationships.
- High-energy individual with a track record of being a strong communicator and positive, collaborative colleague.
- Professional or client services experience preferred.
- Eligible to work in the United States; Oxeon is not able to sponsor visas at this time.
