Owens & Minor

Accounts Payable

• Performs a wide range of Accounts Payable and some Accounting tasks.
• Plans, organizes and participates in Accounts Payable operational activities.
• Uses software applications to analyze, identify and resolve statement issues for a broad scope of supplier accounts.
• Analyzes multiple data file formats from the Suppliers using multiple software applications to create dispute exposure analytics to mitigate exposure.
• Collaborates with Suppliers, Supply Chain Management and O&M Distribution Centers to monitor, document, resolve or escalate statement disputes.
• Leads conference calls or on-site meetings with supplier partners to resolve issues and to develop process improvement.
• Resolves discrepancies in a timely and fiscally responsible manner to ensure the attainment of supplier funding that is tied to Accounts Payable targets.
• Develops and prepares daily, weekly, monthly, quarterly and year-end reports used for reconciliation and reporting the ledger impact of potential exposure or loss of income.
• Presents the reports to management.

Accounts Payable Associate

Collections

• Research overdue account balances and follow up by mail and/or phone to insurance carriers or customers on delinquent payments
• Review unpaid and underpaid claims; resubmit or appeal as necessary
• Verify payment information and adjustments with supervisor
• Coordinate collection activities for delinquent accounts, prepare information for external collection agencies or attorneys
• Comply with the Fair Debt Collector Practices Act (FDCPA)
• Respond to customer inquiries regarding account status and document account research thoroughly
• Resolve discrepancies and prepare adjustments and refunds as necessary
• Ensure collection activity information is entered accurately into the billing system
• Bring recurring issues to department supervisor; initiate payments and resubmit bills as necessary
• Pursue patient payment obligations when insurance defaults as permitted by law or contracts
• Report to work punctually and maintain reliable, consistent attendance
• Perform other duties as required

Collections Representative

Human Resources

• Leads the human resources function for assigned business units and provides comprehensive Human Resources Business Partner support to business unit leadership.
• Provides a broad range of human resources services to the assigned leadership team, proactively translating business needs into HR solutions that best meet business objectives.
• Proactively addresses human capital needs, develops strategic talent and workforce plans, and advises on organizational development needs.
• Leads a staff of HR professionals responsible for the business unit’s HR operations and functions.

Senior Manager, Human Resources

Product Manager

• Lead superior program management and measurable performance to drive net sales, operating profit, and market share of the medical exam glove unit.
• Play a critical role in maintaining and growing the business.
• Gather insights from multiple sources and synthesize into a compelling story for the appropriate audience (customers, internal leadership, and sales team).
• Serve as the internal and external representative for the exam glove offering, working closely with the sales teams, key customers and leadership team.
• Provide leadership for commercial program development and execution (including pricing, sales collateral, training).
• Develop and refine marketing, communication and market activation plans.
• Monitor and track market share using available data analytics tools

Associate Product Manager – Product Manager

Procurement

• Own the delivery of robust category strategies aligned with business needs for approx. 700-800MM in spend across different Indirect Goods & Services including but not limited to: IT, HR, Finance, Operations, Professional Services, Facilities, Transportation Logistics, Marketing.
• Develop plan to deploy, execute and hold team members accountable for individual category strategies that deliver best-in-class performance that exceeds business expectations
• Own and lead long-term strategy for Indirect Procurement including P&L impacting value generation, profit improvement, innovation, risk management and E2E sustainability
• Lead high-stakes negotiations with key functional stakeholders to deliver P&L impacting savings by leveraging data, analytics and effective negotiations skills
• Deliver robust plan and drive execution against negotiation plan for all Indirect Procurement and over 2000+ vendors with a clear negotiation strategy that deliver best-in-class negotiation outcomes and contracts that protect Owens & Minor while delivering benchmark P&L savings and balance sheet impact.
• Drive continuous engagement and exposure with Executive stakeholders given the relevance of the indirect categories to deliver business growth through Innovation and Margin optimization.
• Leads strategic relationships with top tier suppliers to drive O&M's supplier innovation and growth agenda as it relates to indirect procurement
• Deliver results and strengthen supplier partnerships in collaboration with other Functional leaders, Procurement leaders, Business Executives
• Guides the indirect team members on the Standard SRM and Supplier Engagement plan to deliver on value, efficiency, and quality results.
• Partner with Legal, Finance, and Compliance to manage contract risk, regulatory exposure, and supplier performance while acting as escalation point for high-risk supplier issues or disputes.
• Develop a high performing team of global procurement professionals
• Lead a category team of 7 with a clear execution plan
• Provide thought leadership to and shares best practices with Indirects and Other Procurement teammates
• Represent the category at global meetings as appropriate.
• Build competence and capability in indirect team members
• Contributes to Global Procurement team capability build by leading one major initiative
• Develops and maintains knowledge-base across the sub-categories in Raw Materials
• Continual review of external and internal best practices, health care market movements and technology trends

Senior Director, Indirect Procurement

Director

• Lead global benchmarking initiatives to align benefits with local market practices.
• Develop a harmonized global benefits philosophy while allowing for regional differentiation.
• Build a benefits strategy that balances inflation and cost control, meeting business needs and external benchmarks.
• Implement a comprehensive benefits plan aligned with company goals, covering health, welfare, 401(k), and financial programs.
• Oversee global benefits administration systems and champion standardized processes.
• Manage global vendors and lead global RFP processes for optimized pricing and service levels.
• Oversee the administration of benefits programs, including health and wellness and voluntary benefits.
• Monitor vendor performance and ensure service quality meets organizational standards.
• Evaluate program utilization, cost, and effectiveness; make recommendations for enhancements.
• Oversee adherence to global benefit regulations, including GDPR and regional statutory requirements.
• Own the teammate recognition program, ensuring it aligns with company values and goals.
• Create global communication strategies tailored to cultural and language needs.
• Partner with legal and compliance teams to manage risk and address regulatory updates, ensuring 401(k) plans and spending accounts remain compliant.
• Build and maintain a global benefits governance framework with clear decision rights.
• Implement clear and engaging communication plans to help teammates understand the full value of their benefits.
• Champion a workplace culture centered on well-being by encouraging participation in programs that support physical, emotional, and financial health.

Global Benefits Director

• Establish relationships with new and existing customers that lead to increased revenue growth.
• Identify business opportunities with new and existing customers that can be memorialized into contractual commitments.
• Responsible for achieving assigned operating earnings and revenue objectives for all assigned accounts.
• Assisting with the development of strategies and programs to fulfill identified need for Apria and key stakeholders.
• Develops and delivers presentations to key stakeholders.
• Manages Apria’s relationship with the account and acts as the primary point of contact within Apria for the account.
• Holds quarterly and/or bi-annual meetings to review contract performance and identify opportunities for improvement.
• Analyzes customer needs and strategic direction, collects intelligence on competition, and determines opportunities to improve business profitability and strengthen Apria’s strategic position.
• Manages the contracting process including amendments, rate approvals, language review, execution, and implementation of agreements both with the customer and internally.
• Manages request for proposals, proforma and contract processes and ensures timely and appropriate responses to key stakeholders.
• Oversees customer relationships and resolves identified service issues.
• Maintains understanding of trends to ensure continuous improvement within each account, as well as coordination with operations management as needed.
• Executes company initiatives, such as price improvement initiatives, program implementation, and new product rollouts.
• Monitors revenue and profitability trends and key account performance indicators to ensure results are being achieved.
• Completes reports on contract opportunities and progress in achieving assigned objectives.
• Maintains database of account contacts and key account information.
• Performs other duties as required.

Director, Strategic Relations

Outside Sales

• Conduct effective sales calls with targeted call points (e.g., Endocrinology, Primary Care and Internal Medicine)
• Partner with Regional Sales Manager to establish strategic sales plans that encompass all referral sources in the assigned territory.
• Identify & develop relationships with key customers to drive sales growth of Byram Healthcare’s service offerings.
• Maintain the highest level of customer satisfaction by resolving and following up on all customer concerns in a timely manner.
• Build positive customer experiences by engaging in active dialogue which includes the ability to explain reimbursement requirements, services, and necessary documentation.
• Arrange & conduct in-services.
• Analyze impact of managed care in the territory and its effect on prescribing decisions and modify sales and promotion strategies as needed.
• Represent Byram Healthcare at local, regional, and national trade shows and diabetes exhibits to promote Byram’s services to a broad diabetes community.

Diabetes Outside Sales Specialist

• Develops and implements enterprise-wide sourcing strategies
• Owns sourcing strategy for assigned areas
• Manages the strategic sourcing process for Kitting and Raw Materials, from supplier/product evaluation to negotiating contracts and compliance monitoring
• Coordinates and manages the ongoing supplier management process
• Maintains an up-to-date understanding of enterprise needs, relevant industries, and best practices for strategic sourcing
• Manages commodity and strategic sourcing efforts and relationships
• Successfully liaise between the site locations and corporate to implement updates to raw material qualifications as needed to support business initiatives and sourcing strategy
• Performs market research on assigned categories and commodities
• Support eSourcing Initiatives and manage the contract lifecycle
• Identifies qualified suppliers for participation in sourcing events
• Leads (or assist with) contract negotiations using a variety of techniques, including multi-round competitive bidding Request for Information processes; manages and facilitates cross-functional teams in the pursuit of corporate procurement categories; maintains the highest degree of ethical standards and adherence to Owens & Minor policies in the conduct of corporate procurement projects
• Monitors significant developments among suppliers, i.e. financial results, management turnover, and product line strategies
• Provides training and tools to business users and internal customers to support procurement processes
• Provides management and administrative support for technology tools that support the supplier and contract management processes
• Networks externally to facilitate competitive intelligence: best practices, emerging/potential sources of competitive advantage, market pricing, etc.
• Works with internal customers and business units to formulate short to long-term sourcing strategies for external suppliers/service providers
• Develops effective working relationships with key decision makers/influencers, line of business executives, and subject matter experts
• Monitors supplier compliance with established agreements to include service levels, outages or other unusual events, customer satisfaction levels, supplier responsiveness, accuracy and timeliness of invoices, and invoice processing efficiency
• Monitors organizational compliance with established vendor agreements, including adherence to contract terms, meeting requirements for self-audit and true-up, and timeliness of invoice payment
• Tracks and reports savings for assigned categories
• Runs queries in financial systems and interprets data and results to help Owens & Minor to make vital business decisions as part of the sourcing process
• Performs spend analysis based on several different sources of information/data
• Prepares financial models and presents results to sourcing teams and internal customers
• Works independently to analyze enterprise-wide current spend and suppliers used through the Accounts Payable, Travel & Expense, wire transfers, corporate procurement cards, and other financial systems
• Reviews paper and electronic invoices to understand and un-bundle the current pricing of goods and services into parts, such as purchase prices, discounts, implementation charges, and add-on fees
• Analyzes spending patterns and all associated costs relative to the total cost of ownership related to goods and services
• Understands and develops volume, growth patterns, and assumptions necessary for sourcing any individual category
• Reviews and analyzes supplier responses at each round and identifies areas for clarification, i.e., incomplete information, comparing specific and total pricing
• Analyzes procurement processes for inefficiencies, gaps, and ineffectiveness, making recommendations to management regarding opportunities for improvement; leads, partners, or consults on implementing sanctioned changes or modifications
• Takes advantage of opportunities to increase utilization of e-procurement tools
• Performs additional duties as directed

Procurement Category Manager

Administration

• Maintains and administers corporate credit card program, providing daily oversight, analytics and full cycle support of purchasing and travel & entertainment cards.
• Monitors transactions and reconciliations, provisions and suspends cards, provides cardholder assistance, and proactively identifies opportunities for program enhancements.
• Manages the implementation and day to day operations of the Owens & Minor Travel and Corporate Credit Card Program.
• Operates with strong knowledge of company guidelines and policies to ensure compliance with internal controls.
• Manages communications with cardholders and bank provider.
• Works as the primary contact for card setup, card deletions, card limits, fraud charge inquiries, and lost cards.
• Review new account setup and ensure timely closing of accounts as appropriate.
• Analyzes and researches card spend; identifies trends of improper spending.
• Takes appropriate steps to identify fraud and mitigate risk.
• Provides support and assists Owens & Minor users as needed, independently researching and resolving issues related to the cards as they arise.
• Trains and assists teammates in use of expense report software.
• Contributes to key policies and training documents and assists in communication of policies and practices to teammates.
• Ensures corporate card holders and approvers complete monthly responsibilities timely and accurately; escalates and resolves issues effectively.
• Communicates with corporate card holders to ensure compliance with expense reporting and travel and expense policies.
• Coordinates with A/P team on settlement of monthly card payments.
• Performs daily and monthly accounting reconciliation between bank accounts, General Ledger, and expense software.
• Serves as key stakeholder in any system implementations surrounding or impacting the corporate card program.
• Makes recommendations to management regarding opportunities for improvement.