Owens & Minor

Human Resources

• Provide excellent and professional customer service via phone and email channels.
• Act as Subject Matter Expert for Tier 2 Support.
• Research and resolve all questions within a timely manner as defined by SLAs.
• Determine root cause of issues and suggest process improvements.
• Contribute to reporting and analytics of the HRSC.
• Serve as a SME/resource for Tier 1 & 2 teammates.
• Understand and successfully navigate HRIS systems including Workday and Salesforce.
• Understand and clearly articulate and problem-solve HR policies, processes, and procedures.
• Routinely contribute to improving HR services, processes, and procedures to increase HRSC customer experience and satisfaction.
• Accurately process HR administrative tasks including but not limited to updating teammate data, supporting cyclical processes, etc.

HRSC Coordinator, Tier 2

Security Engineer

• Design, implement, and maintain enterprise network security architecture including firewalls, segmentation, IDS/IPS, VPN, and secure remote access solutions
• Lead firewall rule reviews, optimization, and policy governance to ensure least-privilege and secure network access controls
• Engineer and manage endpoint security solutions including EDR/XDR, host-based firewalls, disk encryption, and endpoint hardening standards
• Architect and maintain Public Key Infrastructure (PKI), certificate lifecycle management, and encryption strategies for internal and external systems
• Design and support enterprise identity and access management (IAM) controls including Active Directory, Azure AD/Entra ID, SSO, MFA, conditional access, and privileged access management (PAM)
• Serve as subject matter expert for Active Directory security, including GPO design, delegation models, tiered admin architecture, and AD hardening
• Implement and monitor secure proxy solutions, web filtering, CASB, and secure web gateway technologies to protect outbound traffic
• Develop and optimize security monitoring and detection capabilities in collaboration with the SOC, including log integration, alert tuning, and incident triage support
• Lead incident response investigations, perform root cause analysis, and recommend long-term control improvements
• Secure cloud environments (AWS/Azure/GCP) including network security groups, IAM policies, logging, workload protection, and cloud posture management
• Demonstrate deep understanding of network protocols (TCP/IP, DNS, DHCP, HTTP/S, SMTP, LDAP, Kerberos, SNMP) and their security implications
• Conduct vulnerability assessments and remediation coordination across infrastructure, endpoints, and cloud platforms
• Develop automation scripts using PowerShell, Python, or similar tools to improve security operations efficiency and reduce manual tasks
• Review architecture designs and system implementations to ensure security-by-design principles are embedded early in projects
• Mentor junior engineers and provide technical leadership on complex cross-domain security initiatives.

Senior Cybersecurity Engineer

• Implement and maintain network security controls including firewall rule updates, segmentation enforcement, VPN configurations, and secure remote access support.
• Support firewall governance processes including access reviews, rule validation, and policy cleanup initiatives.
• Deploy and manage endpoint security tools including EDR/XDR agents, host-based firewall policies, and system hardening configurations.
• Support PKI operations including certificate issuance, renewal, and troubleshooting encryption-related issues.
• Administer identity and access controls across Active Directory and cloud identity platforms, including MFA enforcement, RBAC implementation, and access reviews.
• Implement and monitor Cloud Security Posture Management (CSPM) controls to identify misconfigurations, excessive permissions, and compliance gaps across AWS, Azure, and/or GCP.
• Investigate and remediate cloud security findings related to IAM exposure, storage misconfigurations, logging gaps, and configuration drift.
• Execute DAST and SAST scanning activities, analyze application security findings, and support remediation efforts in partnership with development teams.
• Support application security efforts by validating vulnerability remediation and retesting identified issues.
• Monitor security alerts in collaboration with Security Operations and assist with incident investigation and containment.
• Perform vulnerability scanning across infrastructure, cloud workloads, and web applications; track remediation to closure.
• Review system and cloud configuration changes for security impact and ensure alignment with hardening standards.
• Develop and maintain scripts (PowerShell, Python, etc.) to automate monitoring, reporting, and validation of security controls.
• Maintain documentation, runbooks, and audit artifacts to support compliance and governance requirements.

CyberSecurity Engineer

Manager

• Assist in the design, implementation and administers compensation programs (base pay, bonus, other incentives, etc.) that align with business strategy, are cost and market competitive, and enable the business to attract, retain and reward a global workforce.
• Plans, designs, communicates, and administers equitable and competitive total cash compensation packages and programs (base pay, incentives, bonuses, sales compensation).
• Serves as a partner to the HR community, identifying and resolving compensation-related issues.
• Guides and facilitates conversations on how the business’ compensation programs can drive and support it’s short and long-term success.
• Manages short and long-term compensation projects.
• Partners with stakeholder teams to develop and drive Owens & Minor's Global Compensation philosophy and strategy; teams with in-country/regional HR resources on local implementation; performs due diligence activities for M&A; champions the Owens & Minor teammate-focused culture.
• Provides thought leadership in the ongoing assessment of compensation programs and offerings to ensure that they are both meeting business needs and are current with marketplace practices.
• Develops, implements, and measures the success of market-competitive, global total compensation plans and policies that meet the diverse needs of teammates in differing geographical areas.
• Working with stakeholders to develop meaningful scorecards that tie to organizational goals.
• Oversees administration of teammate compensation for assigned company operations.
• Provides special guidance and assistance to domestic and global locations.
• Leads assigned annual processes for the organization (merit, pay structure, cash/stock incentive compensation planning, etc.).
• Prepares materials/presentations for use by the Leadership Team to make data driven decisions.
• Evaluates and compares existing company total compensation programs with competitors through benchmarking, surveys, and other information sources.
• Analyzes results of surveys and develops specific recommendations for review by management.
• Engages in both intra-departmental and cross-functional compensation projects (incentives budgeting, merit planning, survey management/participation, internal/external auditor coordination, etc.).

Compensation Manager

Analyst

• Consults with HR and other Owens & Minor clients to identify compensation-related issues, researching, recommending, and implementing solutions, and auditing/monitoring business impact.
• Performs job analysis, develops job descriptions, conducts competitive market analysis, and completes salary surveys.
• Researches and utilizes market data to create alternatives and recommendations to ensure market competitiveness of compensation programs.
• Audits salary administration programs to ensure uniform and consistent application and adherence to legal/regulatory requirements.
• Performs duties and analysis supporting the design, development, implementation and audit of Owens & Minor Total Compensation programs.
• Assists with the development of a total compensation philosophy and framework (base pay, incentives, bonuses, sales compensation, etc.).
• Researches, analyzes, formulates, and recommends modifications to compensation programs/policies/procedures, ensuring internal and external equity, promoting performance incentives, improving administrative efficiency and ensuring legal compliance.
• Provides ongoing analysis (compa-ratio, compression, year-to-date program costs, etc.) to determine the effectiveness of compensation strategies.
• Oversees the administration of teammate compensation for assigned company operations.
• Prepares compensation recommendations (new hires, promotions, etc.), ensuring equity and regulatory compliance.
• Provides interpretation and guidance concerning wage and salary policies/procedures and related laws to HR and operations management.
• Acts as a technical expert/consultant to management regarding hiring/promotional rates, special adjustments, bonuses, and all other compensation-related issues.
• Partners with clients to prepare job descriptions in standardized form, and recommend job leveling using job evaluation and market pricing techniques.
• Audits job descriptions to ensure they are current and accurate.
• Evaluates and compares existing company total compensation programs with competitors through benchmarking, surveys, and other information sources.
• Analyzes results of surveys and develops specific recommendations for review by management.
• Engages in both intra-departmental and cross-functional compensation projects (incentives budgeting, merit planning, survey management/participation, internal/external auditor coordination, etc.).
• Partners with HRIS team in the development of compensation reports and system maintenance (updating job ranges, grades, titles, EEO codes, etc.).
• Audits HRIS system to ensure accuracy of compensation-related issues.
• Ensures compliance with provisions of state and federal governmental regulations (OFCCP, FLSA, FMLA, ERISA, COBRA, HIPAA, PPACA, IRS/SEC, etc.).
• Reviews and analyzes changes to state, federal, and international laws pertaining to compensation.
• Reports necessary or suggested changes to management.
• Performs additional duties as directed.

Compensation Analyst

Financial Planning and Analysis

• Functions as the finance key business partner for Supplier Management and business unit leadership, helping them achieve commercial, operational, and financial goals.
• Responsible for supplier funding financial planning & analysis activities including strategic planning, annual budget, financial forecasts, and financial analyses.
• Will be responsible for scenario planning, variance analyses, program / initiative performance tracking vs. targets, return on investment analyses for working capital related and other projects, trend analyses, tracking of key performance indicators, quantification and tracking of risks & opportunities, and other ad hoc analyses.
• Owns the Supplier Management financial forecasting cycle, in close collaboration with Supplier Management Leadership, Commercial Finance, Field Operations, Medical Distribution FP&A, Corporate FP&A, & Accounting, including: Weekly / Monthly / Quarterly forecast cycles; Annual budget process; Strategic Long-Range Plan process; CapEx and strategic investment prioritization, planning, & tracking.
• Routinely assesses and communicates Supplier Management financial and operational performance trends (historical and forecasted), using appropriate metrics to identify areas of risk / opportunity, propose key actions / strategic initiatives, and quantify & forecast results / strategic implications.
• Directs preparation of financial presentations on behalf of functional leaders, including monthly / quarterly business reviews, performance scorecards, initiatives trackers, and deal review profitability models.
• Proactively evaluates results, monitors current & past trends, and recommends actions to ensure the team achieves their commitments in key performance indicators, including all areas of revenue, cost of sales, expenses, working capital and capital expenditures.
• Identifies and quantifies opportunities to improve financial performance and develops strategic financial analyses for presentation to the Supplier Management, Operations, Commercial, and Finance leadership.
• Prepares financial and business-related analysis and research in such areas as scenario planning, financial and expense performance, rate of return, supplier performance optimization, etc.
• Works closely with the Accounting team to ensure all aspects of the financial close process are orderly, and contributes toward the accuracy of the financial results as reported in the company financial statements.
• Change agent: encourages new ideas, processes and approaches. Champions and enables a culture of multidisciplinary problem solving, teamwork, flexibility, execution, quality and effective communication.
• Performs additional duties as directed.

Finance Director – Supplier Management, FP&A

Customer Support

• Review and Process orders via fax and electronic platforms
• Make outbound calls to patients and referrals as needed
• Utilize tools and resources to assist in order entry
• Use full product knowledge of Byram therapies to service patients
• Communicate effectively with patients, teammates healthcare professionals and sales team
• Consistently meet required Key Performance Indicators (KPI’s)
• Perform other duties as required

Customer Service Representative

Therapist

• Perform home visits for patient assessments and support
• Conduct equipment setups (CPAP, BiPAP, Vents, Oxygen)
• Provide on-call support one week/month (10–15%, mostly technical issues)
• Provide troubleshooting and equipment education
• Support pediatric respiratory patients

Respiratory Therapist

• Conduct home visits to perform CPAP/BiPAP/NIV/ventilation equipment setups and follow-ups
• Provide patient and caregiver education on equipment use, cleaning, troubleshooting, and maintenance
• Perform recurring visits with established patients
• Maintain accurate documentation using electronic systems (no paper processes)
• Respond to patient needs, clinical requests, and hospital discharge coordination
• Collaborate with physicians, case managers, and internal branch partners
• Ensure all actions meet regulatory and safety standards

Account Executive

• Manages sales directly to end-users of the company’s products, solutions, and services to achieve revenue, margin and sales targets within a defined territory or group of assigned customer accounts.
• Performs relationship management, develops sales strategy, and provides service support for assigned accounts.
• Ensures customer needs are acknowledged and addressed in a timely manner.
• Identifies, develops, and closes sales opportunities within a designated geographic market/account, with strong attention to profitability.
• Analyzes customers’ needs, crafts tailored sales strategies, and closes sales of the company’s products and services.
• Independently calls on mid to senior-level executives and other representatives to generate sales.
• Develops margin budget projections for an assigned region or group of customers.
• Manages the contracting process for services delivered, and effectively partners with support departments.
• Ensures all customer commitments are made in accordance with company policies and can be fulfilled and implemented.
• Handles all Enterprise-wide support issues (e-Business, pricing, contract terms, etc.).
• Coordinates information and leads all contract compliance calls.
• Manages pricing maintenance and approval for accounts.
• Monitors and reports on sales productivity.
• Logs sales activities into the Customer Relationship Management (CRM) system.
• Develops strategic relationships with management of key healthcare providers that support the positioning, marketing, and selling of company products, services and technologies.
• Negotiates contract terms for non-enterprise, ensuring sales profitability and adherence to pricing goals and standards.
• Analyzes financial data, to making sound recommendations to customers to assist them in taking cost out of the supply chain.
• Collaborates with counterparts within the region in Owens & Minor Services team to ensure that all Owens & Minor sales and ongoing customer relationship programs are supported in a cost-effective manner.
• Partners with other internal teams to manage high level accounts, and to identify new product and service sales opportunities.
• Partners with customer experience, and other internal teams to resolve significant disruption issues and customer service questions (A/R research, large usage changes, etc.).
• Supports the Enterprise Regional Director with customer QBR. Responsible for monthly KPIs. Acts as liaison between hospital and division department heads or other representatives at the account to ensure smooth conversions.
• Monitors all Enterprise-wide support issues (e-Business, pricing, contract terms, etc.). May assist with onsite training of clinical staff on use of the technology platform.
• Driving proprietary products with existing and new customer targets.

• Provides instruction to patients and/or caregivers on the proper use of equipment and/or respiratory care procedures.
• Ensures patients and/or caregivers can effectively operate and maintain equipment.
• Performs clinical assessments and tests such as pulse oximetry, ETCO2, spirometry, and vital signs.
• Responsible for routine patient follow-up contacts based on individual needs.
• May need to perform on-call duties as needed.
• Provides and operates various types of respiratory care equipment including but not limited to oxygen therapy, nebulization therapy, apnea monitoring, suctioning, PAP, invasive and non-invasive ventilation.
• Inspects and tests equipment to ensure proper operating condition.
• Prepares and maintains a record for each patient containing all pertinent information, care plans, physician prescriptions and follow-up documentation.
• Responsible for accurate data entry on monitoring websites for certain respiratory equipment.
• Consults with referring physician regarding patient treatment, medical condition, home environment, and Plan of Care.
• Participates in ongoing education and training sessions regarding respiratory patient care.
• Assist with patient scheduling as needed.
• Performs other duties as required.

Procurement

• Develop strategic approaches for indirect procurement categories across IT Shared Services
• Build category strategies using business needs, market insights, spend baselines, and benchmarking
• Research, select, develop, and maintain sources of supply ensuring optimal quality, service, and cost
• Develop negotiation strategies and successfully lead technology contract negotiations
• Monitor contract usage and vendor adherence and implement cost optimization improvements
• Manage post-award performance including license usage vs. purchase volume
• Track SLA performance and escalate gaps with suppliers
• Lead risk assessments and continuity planning for technology categories
• Support supplier network health and enable long-term partnership resilience
• Conduct annual supplier business reviews
• Collaborate with stakeholders to improve cost, supply continuity, risk, and innovation
• Provide input on contracts (terms, indemnification, IP, etc.)
• Forecast pricing and availability for IT categories and communication insights to leadership
• Ensure compliance with corporate policies and government regulations
• Promote a collaborative, respectful environment and communicate clearly and transparently

Senior IT Category Manager

• Provide in-home, onsite, and Telehealth respiratory care for patients using invasive and non-invasive ventilation, sleep therapy, and oxygen.
• Provides instruction to patients and/or caregivers on the proper use of equipment and/or respiratory care procedures.
• Ensures patients and/or caregivers can effectively operate and maintain equipment.
• Performs clinical assessments and tests such as pulse oximetry, ETCO2, spirometry, and vital signs.
• Responsible for routine patient follow-up contacts based on individual needs.
• Provides and operates various types of respiratory care equipment including but not limited to oxygen therapy, nebulization therapy, apnea monitoring, suctioning, PAP, invasive and non-invasive ventilation.
• Inspects and tests equipment to ensure proper operating condition.
• Prepares and maintains a record for each patient containing all pertinent information, care plans, physician prescriptions and follow-up documentation.
• Responsible for accurate data entry on monitoring websites for certain respiratory equipment.
• Consults with referring physician regarding patient treatment, medical condition, home environment, and Plan of Care.
• Participates in ongoing education and training sessions regarding respiratory patient care.
• Assist with patient scheduling as needed.
• Performs other duties as required.

• Provides instruction to patients and/or caregivers on the proper use of equipment and/or respiratory care procedures.
• Ensures patients and/or caregivers can effectively operate and maintain equipment.
• Performs clinical assessments and tests such as pulse oximetry, ETCO2, spirometry, and vital signs.
• Responsible for routine patient follow-up contacts based on individual needs.
• May need to perform on-call duties as needed.
• Provides and operates various types of respiratory care equipment including but not limited to oxygen therapy, nebulization therapy, apnea monitoring, suctioning, PAP, invasive and non-invasive ventilation.
• Inspects and tests equipment to ensure proper operating condition.
• Prepares and maintains a record for each patient containing all pertinent information, care plans, physician prescriptions and follow-up documentation.
• Responsible for accurate data entry on monitoring websites for certain respiratory equipment.
• Consults with referring physician regarding patient treatment, medical condition, home environment, and Plan of Care.
• Participates in ongoing education and training sessions regarding respiratory patient care.
• Assist with patient scheduling as needed.

General Counsel

• Provide day-to-day legal advice on employment-related matters, including hiring, discipline, termination, wage and hour compliance, leaves of absence, accommodations, and workplace investigations
• Draft, review, and update employment-related policies, handbooks, offer letters, separation agreements, and restrictive covenants
• Support HR in employee relations issues and internal investigations
• Monitor and advise on compliance with federal, state, and local employment laws and regulations
• Manage and oversee employment and general commercial litigation, including working with outside counsel
• Develop litigation strategy, evaluate risk, and manage budgets and timelines
• Assist with pre-litigation disputes, demand letters, subpoenas, and regulatory inquiries
• Support discovery efforts, including document collection, review, and production
• Develop, implement, and manage litigation hold procedures
• Issue and track litigation hold notices and ensure compliance across the organization
• Coordinate with IT, HR, and business units to preserve relevant documents and electronically stored information (ESI)
• Assist in maintaining and improving records retention policies
• Provide legal oversight for employment-based immigration matters (e.g., H-1B and employment authorization issues), primarily through coordination with outside immigration counsel
• Advise HR and management on immigration compliance, work authorization, and related employment issues
• Support policy development related to global mobility and immigration compliance
• Collaborate with cross-functional teams, including HR, Commercial, Finance, Compliance, and Operations
• Assist with legal research and special projects as needed
• Contribute to process improvements and scalable legal solutions

HRSC Coordinator, Tier 2

Senior Cybersecurity Engineer

CyberSecurity Engineer

Compensation Manager

Compensation Analyst

Finance Director – Supplier Management, FP&A

Customer Service Representative

Respiratory Therapist

Respiratory Therapist

Account Executive

Respiratory Therapist

Senior IT Category Manager

Respiratory Therapist

Respiratory Therapist

Senior Director, Assistant General Counsel