Manager

• Coordinare le attività di costing relative alle collezioni calzature
• Analizzare e definire i costi industriali di prodotto
• Collaborare con ufficio sviluppo prodotto, acquisti e produzione
• Gestire la relazione con fornitori e terzisti per la definizione dei costi
• Monitorare marginalità, scostamenti e opportunità di ottimizzazione
• Supportare la definizione dei listini e delle strategie di pricing
• Elaborare reportistica e analisi economiche per la direzione

Responsabile Costing – Divisione Calzature

• Ensure overall daily management of the store
• Maintain high standards of operations and merchandising
• Achieve sales targets and maximize productivity
• Create a positive, high‑performance work environment
• Participate in all aspects of store operations
• Lead omnichannel services and initiatives with the team

Store Manager

Customer Success Manager

• Responsible for CRM activities for the European markets
• Enhance the customer experience
• Boost the engagement levers and push the performances
• Execution of the CRM strategy for the EU market
• Increase brand awareness
• Drive traffic to the stores
• Increase customer frequency and conversion
• Analytical deep dives on the Regional Customer Base
• Promote effective prospect acquisition campaigns
• Design and execute the Regional CRM contact strategy and Calendar
• Accountable for Regional CRM Digital Campaign management
• Coordinate the supplier managing the CRM campaigns process
• Definition and execution of the most effective customer segmentation strategy
• Monitor Newsletter performances and propose corrective actions
• Definition of targets of customers for clienteling activities/in store activations

CRM Manager

SEO Marketing

• Act and think first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of clients
• Welcome and assist each client providing an excellent in-store experience at all time
• Be a master at storytelling and at the art of asking engaging questions
• Create a long-term authentic bond with clients by making them feel the experience is truly about them
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Prove Brand and product knowledge
• Manage payment operations including return, refund, remote sales, tax-free in a punctual and accurate manner
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts, including tagging garments and merchandise on the floor
• Think innovatively about how we can improve and generate new ways, be up-to-date with new fashion trends and competitors
• Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives
• Manage and drive sales by understanding client desires and create a hand-crafted experience for the client to achieve the best sales performance

Client Advisor

Sales

• The Sales Associate assists with the achievement of store goals and is responsible for personal sales goals by providing excellent customer service at all times and by representing and supporting the Diesel brand and values.
• Maintain thorough understanding of all aspects of company history, customer service, product knowledge and policy and procedures.
• Provide best individual performance in line with Diesel customer service, visual merchandising, merchandising guidelines and standards.
• Perform all Omni Channel Service and Initiatives

Sales Associate, Part-Time

Financial Planning and Analysis

• Support the preparation and analysis of financial records, management reports, and financial statements to ensure accuracy, completeness, and compliance with applicable accounting standards, including Mexican Financial Reporting Standards (NIF) and International Financial Reporting Standards (IFRS) where applicable.
• Assist in the preparation, monitoring, and analysis of the annual budget, periodic forecasts, and long-term financial plans in alignment with company strategy.
• Develop financial models, forecasts, and scenario analyses to support business planning, operational decision-making, and investment evaluations.
• Monitor and analyze sales, margins, operating expenses, and profitability across retail, wholesale, and e-commerce channels, providing actionable insights to leadership.
• Collaborate with accounting and finance teams to ensure financial records and reporting processes align with Mexican tax regulations and reporting obligations established by the Servicio de Administración Tributaria (SAT).

Manager, Financial Planning & Analysis – FP&A

• Responsible for growing brand awareness in the new market
• Developing a strong business
• Leading a team of fashion enthusiasts, with a focus on client experience
• Assist with the achievement of store goals
• Responsible for personal sales goals by providing excellent customer service at all times
• Representing and supporting the Diesel brand and values
• Maintain a thorough understanding of all aspects of company history, customer service, product knowledge, and policy and procedures.
• Provide best individual performance in line with Diesel customer service, visual merchandising, merchandising guidelines and standards
• Perform all Omni Channel Service and Initiatives

• Assist with achievement of store goals and personal sales goals
• Provide excellent customer service and represent Diesel brand values
• Maintain understanding of company history and product knowledge
• Deliver best performance in customer service and visual merchandising
• Execute Omni Channel Service and Initiatives

Sales Associate

Analyst

• Perform inventory reconciliation and variance analysis, including physical stock counts
• Support inventory valuation and the preparation of provisions (shrinkage, slow-moving, and damaged stock)
• Develop, implement, and enforce inventory control procedures and standards across all retail locations, including cycle count policies
• Prepare and monitor monthly inventory KPIs (accuracy, ageing, DOI, stock coverage, sell-through) and related management dashboards
• Analyze inventory trends and gross margin performance across brands, channels, and markets to identify risks and optimization opportunities
• Monitor and manage Open-to-Buy budgets, tracking actuals vs. forecast and identifying risks and opportunities
• Provide financial insights and recommendations to guide purchasing and replenishment decisions
• Monitor and analyze CAPEX spending related to store openings, refurbishments, fixtures, and IT assets
• Track CAPEX budgets vs. actuals and support investment reporting and post-implementation reviews
• Support inventory governance, internal controls, and compliance with corporate policies and local requirements
• Support Finance during monthly closing activities related to inventory balances, provisions, and depreciation and amortization
• Partner cross-functionally to ensure data accuracy and operational alignment.

Inventory & Capex Analyst

• Establish and implement regular action plans in cooperation with Retail Manager, to develop sales for each product category and clientele (both local and tourist)
• Be aware of local trading environment and its impact on sales. Act as a brand ambassador to strengthen relationship with VIP clientele.
• Ensure adequate client and prospect databases
• Support and manage omni-channel activities (in store pick-up, etc.) ensuring the full compliance with corporate standard and guidelines.
• Meet inventory accuracy, review merchandise assortment on a regular basis. Plan and act to optimize stock level and stock mix to reflect sales, buying trends and customer demands.
• Execute all procedures and processes defined by the company.
• Comply with stock protection and maintain loss reduction standards.
• Achieve financial objectives proposing action plans and be able to adapt quickly and efficiently to any situation.
• Hire passionate people and coach the growth and development of the team in providing excellent and specialized customer service to transform each client experience into dreamlike moments.
• Develop meaningful and loyal client relationships through personal connections and CRM initiatives as well as to ensure the application of OTB standards (Selling Ceremony, Visual guidelines, Grooming standards, procedures etc.)
• Keep momentum going towards long-term strategy despite short-term pressures while developing strategic plans to achieve long-term store and organizational goals.
• Analyzes CRM data, proposes in-store CRM activities using the data, propose and implements the activities to win new customers and retain existing customers.
• Networks with department stores, shopping areas and neighborhood stores to exchange information.
• Establishes and maintains a safety management system of the store facility, stocks, equipment.
• Respond properly in the event of disasters (earthquakes, fires, typhoons, thefts ..)
• Plans and implements sales objectives on a daily and monthly basis.
• Evaluates staff performance and provides them with feedback and coaching.
• Streamlines the workflow and creates staff shifts.
• Ensures stores are properly cleaned and maintained (windows, furniture, lighting, etc.)
• Analyzes and reports on sales, competitors, regional and market trends and other variables.

Diesel Store Manager

• Lead the planning and execution of global omnichannel client activations aimed at recruiting, retaining and upgrading clients, targeting both existing and prospective audiences.
• Oversee the full 360° client activation process, including budget ownership, client selection, objective definition, timeline planning, execution, performance tracking and post-activation follow-up.
• Curate meaningful and exclusive VIC experiences designed to strengthen loyalty and deepen emotional connection with the brand.
• Partner cross-functionally with Retail, Merchandising, Visual Merchandising and Marketing teams to ensure full alignment with brand values, business priorities and experience objectives.
• Coordinate regional execution to guarantee a consistent, elevated and brand-coherent client experience across all markets.
• Conduct market research to identify venues, partners and tailored activation formats, ensuring the highest quality standards while maintaining cost efficiency.
• Develop structured omnichannel client journeys across multiple touchpoints, combining 1-to-1 and 1-to-many engagement initiatives.
• Design and manage client outreach strategies across CRM client clusters, overseeing calendar planning, client targeting, execution and performance monitoring.
• Collaborate closely with Marketing, Merchandising, Retail and eCommerce teams to deliver client communications that are impactful, brand-aligned and consistent across regions.
• Oversee client database management, ensuring data accuracy, consistency and quality across all regions.
• Define, monitor and analyze CRM KPIs to track client recruitment, retention, conversion and upgrading across all segments.
• Collaborate with the Training team to equip Store Teams with the right tools, guidelines and best practices to support effective client engagement and structured follow-up.
• Support the global rollout of new CRM and clienteling features, ensuring clear communication, alignment and adoption across regions.
• Work closely with Business Intelligence, IT and Retail teams to enhance CRM reporting and data insights.

CRM & Client Experience Account

Designer

• Conduct trend research – looking for ideas concept, colorways, details, textures, print and embroidery techniques, from vintage to the most innovative materials
• Design and rendering artworks for Collection and special project across all product Categories, by hands and/or using Adobe Suite
• Fitting and launching styles to production, atelier and factories in relation to animation execution, always in compliance with apparel design team
• General assistance during development process meeting and collection presentation
• Maintaining and updating documentation, ensuring accuracy and attention to details.

Junior Graphic and Prints Designer

• Establish and maintain clientele.
• Oversee and accountable for store operation.
• Maximize sales and profitability through inventory and expense control.
• Participate in recruiting and training store associates.
• Ensure staff are trained in customer service standards.
• Lead and follow up on clientele program.
• Conduct daily/weekly/monthly analysis of business and product reports.