Oshkosh Corporation

Customer Support

• Respond to customer inquiries via phone and email
• Handle requests for price quotes, purchase orders, and equipment part research
• Confirm customer account status and create official quotes through Salesforce
• Coordinate orders with internal teams and manage returns
• Maintain accurate records of all customer communications, quotes, and orders in Salesforce
• Collaborate with onsite team members and partner with field service to support warranty processes

Customer Support Specialist, Senior - Part Sales

Manager

• Define project scope, goals, success criteria, and deliverables in collaboration with stakeholders.
• Develop and manage detailed project plans, budgets, schedules, and resource allocations.
• Lead project execution, proactively identifying and resolving issues, risks, and conflicts.
• Implement corrective actions when performance deviates from plan.
• Ensure successful project closure, validating all deliverables and outcomes.
• Lead cross-functional teams from Engineering, Manufacturing, Supply Chain, Quality, IT, Finance, and external partners.
• Serve as the primary liaison for customers (including government agencies) on small to mid-size programs or within defined areas of larger programs.
• Facilitate effective communication across internal teams, suppliers, customers, and executive stakeholders.
• Prepare and deliver status updates, reports, and briefings to stakeholders, including government customers.
• Monitor progress using KPIs, earned value metrics (EVM), dashboards, and tracking tools.
• Maintain comprehensive project documentation, including schedules, risk registers, status reports, issue logs, and performance summaries.
• Ensure compliance with internal policies, quality standards, and applicable regulations (e.g., ISO, IATF 16949, FAR/DFARS).
• Support internal/external audits and manage scope change requests in coordination with contracts and legal teams.
• Identify and mitigate project risks; manage scope changes and implement change control procedures.
• Monitor adherence to quality and technical requirements.
• Drive process improvements using Lean, Six Sigma, or other continuous improvement methodologies.
• Support proposal development and cost estimation efforts for new opportunities.
• Monitor junior team members and contribute to the development of PMO tools, templates, and best practices.

Field Service Manager

General Counsel

• Act as a senior legal advisor for the Transport segment leadership
• Provide comprehensive legal guidance to support strategic initiatives and day-to-day operations
• Advise on a wide range of matters, including commercial transactions, government contracts, and intellectual property
• Proactively identify legal and business risks and deliver practical solutions
• Manage and optimize outside counsel relationships globally

Associate General Counsel – Segment

Project Manager

• Manage the Service Provider Network
• Grow and align the network with International Growth Strategy
• Work collaboratively with cross-functional teams
• Plan, lead, and execute medium to large-scale projects
• Monitor progress using Scorecards, KPIs, dashboards, tracking tools
• Maintain comprehensive project documentation
• Identify and mitigate project risks
• Support proposal development and cost estimation efforts

• Manage multiple projects from initiation to completion, ensuring alignment with scope, schedule, budget, and quality goals.
• Develop detailed project plans, including objectives, deliverables, schedules, resource allocation, and risk assessments.
• Lead cross-functional teams across engineering, manufacturing, supply chain, and quality assurance to achieve project milestones.
• Facilitate regular updates to stakeholders, providing clear and concise reports on project progress, risks, and issues.
• Identify and implement process improvements to increase efficiency, reduce waste, and enhance product quality.
• Address project challenges, proactively resolving conflicts and adapting plans to overcome obstacles.
• Monitor project budgets, ensuring cost-effectiveness and adherence to financial constraints.
• Ensure all projects comply with relevant safety regulations, quality standards, and company policies.
• Maintain accurate and thorough project documentation, including status reports, schedules, and meeting minutes.

Senior Project Manager – Manufacturing

Customer Advocate

• Assume ownership over parts related issues through various departments to achieve resolution and overall customer satisfaction.
• Receive and process post-award discrepancies, inquiries, and analyze customer issues. Determine causes and initiates corrective action.
• Participate in, attend, and prepare information for various meetings and informational events, coordinate meetings, and prepare meeting materials.
• Provide parts assistance on business products while keeping pace with new products and offerings.
• Actively work with internal peer and customer organizations including GPSC, Product Training, Sales, Quality, Production, Programs, Contracts, Accounts Receivable, and Engineering.
• Support sales goals and monthly sales forecast generation and analysis.
• Coordinate with customer and ensure optimal level of customer service across all Aftermarket channels by tracking back-order parts report, and provide written reports as required.
• Lead continuous improvement projects, following through to completion.
• Complete leadership activities such as leading training efforts, schedule and coordinate team meetings, mentoring, assisting and directing team members in problem solving and analytical resolution and demonstrate leadership characteristics

Senior Customer Advocate – Hybrid

• Conduct regular depot and site visits to rental customers and contractors.
• Deliver engaging on-site product demonstrations and technical support.
• Support rental open / contractors safety days.
• Build loyalty & staying in touch with the core market.
• Understand the competition and market needs.

Construction Sales Support Specialist

Accountant

• Overseeing general accounting activities, account reconciliations, and the preparation, analysis, and presentation of financial statements
• Lead financial analysis for assigned areas, prepare and present monthly results to management
• Perform general ledger postings, support sales tax reporting, internal and external audits, payroll accounting
• Ensure accurate accounting and reporting for a minimum of 45 individual income statements
• Lead the monthly close process for assigned areas, including account reconciliations
• Assist with the management and administration of financial systems and processes
• Drive process improvements using technology

Senior Accountant

Sales

• Control and monitor functionality over the DLA & B2B/International Sales
• Monitor performance requirements, KPI's, and objectives
• Support business growth initiatives
• Develop Aftermarket business through customer requests
• Coordinate third-party parts & service
• Initiate due diligence activities for new domestic and international Resellers
• Facilitate various Government and non-Government meetings and visits
• Identify all International Parts/Service sales and maintain Sales Pipeline
• Coordinate all parts movement and performance requirements for government programs/contracts related to parts and service contracts
• Facilitate competitive parts pricing guidelines for sales profitability
• Manage and direct parts sales in support of office and field phases