Oshkosh Corporation

Field Engineer

• Travel to customer sites (approx. 80% travel) to provide hands-on service
• Diagnose, repair, and perform routine maintenance on various equipment
• Interface with PLC systems to upload/download programs
• Collaborate with dealer technicians for troubleshooting assistance
• Maintain documentation through work order systems
• Participate in OEM testing and equipment upgrades
• Mentor or train junior technicians as needed

Senior Field Service Technician

Data Analyst

• Collect, prepare, and analyze data from diverse internal sources including JDE, MES, Kronos, and the Azure Data Lake to generate business insights
• Utilize SQL and Python to perform data wrangling, cleansing, and transformation for reporting and analytical purposes
• Develop and maintain Power BI dashboards, recurring KPI reports, and automated analytics tools that drive visibility into key business metrics
• Collaborate with business stakeholders to translate operational challenges into technical problems and deliver clear, actionable insights
• Partner with Data Engineers to create, test, and refine data views in Databricks that support recurring reporting and ad-hoc requests
• Support Data Scientists on projects involving predictive and prescriptive analytics
• Conduct root cause and trend analyses to uncover the “why” behind performance outcomes and inform strategic recommendations
• Participate in Oshkosh’s Analytics Communities of Practice to share learnings, contribute to continuous improvement, and advance the use of analytics across the organization

Backend Engineer

• Provide advanced technical leadership for IBM Power servers and IBM i OS partitions
• Ensure stability of mission-critical ERP platforms while driving innovation
• Serve as the escalation point for complex operational support and performance tuning
• Administer IBM VIOS, including configuration, maintenance, and troubleshooting
• Drive the adoption of observability and AIOps practices to improve monitoring
• Support the design, testing, deployment and support of HA/DR solutions

Lead IBM i Server Engineer

Analyst

• Responsible for managing enterprise hardware and software across the organization
• Own the overall process for purchasing DT hardware and software
• Owns enterprise software license and software maintenance renewals, including Microsoft, Adobe, IBM and others
• Work with end user support and vendor management to coordinate computer lifecycle replacement and management
• Manage license compliance audit activities
• Ensure the accuracy of the CMDB as it relates to hardware and software inventory
• Partner with vendor management and end user support to manage PC hardware leases
• Develop processes, policies, standards and measurements to help company manage its IT asset portfolio
• Analyze KPI/metric information and standardized reporting as it relates to DT asset inventory
• Ensure quality control throughout the lifecycle of all company IT assets
• Partner with vendor management to assist with optimizing technology spend
• Research industry best practices for DT asset management and incorporating them with organizational practices
• Applying continuous improvement approach in enhancing the strategies employed in hardware and software asset spend
• Reducing waste and making the most of existing IT hardware and software asset resources
• Manage incident and request tasks for DT asset management in Service Now
• Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with other Digital Technology (DT) staff, mentoring, and job shadowing.

Senior IT Asset Management Analyst

Recruitment

• Create engaging content for social media, blogs, and the career site
• Assist with recruitment marketing efforts, including paid job ads
• Develop team member testimonials and recruitment messaging
• Support hiring events, career fairs, and internal talent initiatives
• Research recruitment marketing trends and provide insights

Recruitment Marketing Intern

Communications

• Support internal and external communication activities and requests
• Post and distribute company news releases to company website and Intranet
• Assist, edit and/or write with internal and external communication pieces
• Assist communication team with external media placement and monitoring media coverage
• Assist with updates to website content using WordPress
• Communicates in a confident, professional manner with all levels of internal staff and outside parties
• Assist marketing staff with any other projects, as needed

Marketing Intern

Administration

• Assist contract administrators in the administration of assigned government contracts
• Serve as a support liaison between customers and the company in providing information concerning pricing, government contracts, scheduling, forecasting, and other requests
• Assist in preparing and coordinating various reports and other information as required by contract and corporate management and ensure timely delivery and distribution
• Review contracts for accuracy. Determine course of action if correction is required and communicate to appropriate team member
• Track and follow-up on error resolution
• Assist in preparing additional data and/or correspondence as may be required by management or the contract
• Assist in preparing Quotation Requests and proposals
• Assist in researching, reviewing, and disseminating contract information to company personnel as required
• Assist in reviewing and interpreting contract and government acquisition regulation language and disseminate to company personnel as required
• Load and maintain Customer Sales Orders (CSOs) in JDE
• Assist in development and maintaining of various information databases as required by contract

Contract Administration Intern

Software Engineer

• Provide software solutions to our end user population
• Exposure to a wide range of software and hardware skillsets within a hybrid development team
• Focus on problem solving development tasks and documented repeatable tasks for maintaining our software ecosystem
• Follow documented software development and configuration process
• Build upon troubleshooting skillset addressing software bugs and enhancements
• Exposure to Digital Technology Incident and Requests ticketing system
• Develop communication skills through daily interaction with end user populations
• Contribute to a favorable working climate through a friendly manner and cooperative attitude within a technology team
• Follow established departmental and other required procedures
• Willingly assist others as necessary to meet deadlines
• Understand the requirements and expectations within a team environment and end user population that relies upon that support structure
• Learn to meet timelines while adhering to establish standards and level of service

Software Development Intern

Supply Chain

• Support the supply chain organization and supply base with planning and execution of processes to improve supplier performance
• Interface with individual buyers and category managers
• Complete Level 1-4 PPAP review and disposition
• Validate supplier capabilities, capacity and quality systems
• Address short term performance issues through 8D/SCAR
• Apply lean principle methodology to drive continuous improvement efforts
• Lead supplier continuous improvement events (CIEs)
• Participate in councils to share project results and solicit feedback

Supply Chain Performance Engineer

• Support and maintain standard work procedures as it relates to supply base performance.
• Complete Level 1-4 PPAP review and disposition, including follow-up activities of Rejected / Interim Approved PPAPs.
• Validate supplier capabilities, capacity and quality systems.
• Address short term performance issues through 8D/SCAR and rapid continuous improvement.
• Assist with the identification of standard work and process needs by collaborating with stakeholders.
• Apply tools from lean principle methodology to drive continuous improvement efforts related to supply chain performance.
• Coach, mentor, and train suppliers in continuous improvement.
• Lead/participate in launch readiness programs.
• Monitor supplier quality and delivery performance.

Associate Supply Chain Performance Engineer

• Support the supply chain organization and the supply base with planning and execution of processes designed to improve overall supplier performance
• Interface with individual buyers and category managers
• Drive the maintenance and implementation of standard work procedures and business processes
• Complete Level 1-4 PPAP review and disposition
• Validate supplier capabilities, capacity and quality systems
• Address short term performance issues through 8D/SCAR and rapid continuous improvement
• Apply tools from lean principle methodology to drive continuous improvement efforts
• Lead supplier continuous improvement events (CIEs)

Manager

• Responsible for all activities and personnel in Quality areas for JLG Aftermarket RESET Facilities: Product Quality, Process Improvement, Supplier Quality and Manufacturing
• May involve implementation of quality systems, maintaining ISO certifications and compliance, and overall quality control and responsibility of various departments
• Continuous improvement of control testing, manufacturing, and assembly processes; tracking system cycle-time goals; and standard operating procedures
• Oversee product quality, process control, supplier quality processes, receiving inspections, supplier audits, and quality and contract proposals
• Accurately maintain company records and documents in accordance with policies and procedures
• Work with other quality personnel to meet or exceed customer specifications while meeting target costs
• Report and chart quality measures and conduct process capability studies
• Oversee and assign product quality deficiency reports and respond to quality process nonconformance issues
• Analyze and implement effective solutions to resolve major quality issues and coordinate cross-functional resolution with Engineering, Contracts, Sales, and Manufacturing
• Create, establish, maintain and certify quality guidelines, processes, and procedures and promote awareness of procedures and quality systems
• Assign, schedule and coordinate internal and external quality audits and communicate with suppliers to correct and prevent deficiencies
• Participate in quality meetings including Corrective Action Board, Control Testing and Management Review Meetings
• May develop, maintain, and continuously improve a process improvement training program
• Interview, supervise, appraise, and discipline employees; acknowledge team accomplishments; responsible for budgeting activities and personnel reviews; ensure personnel have adequate resources

Quality Manager, Aftermarket

Customer Advocate

• Act as primary escalation point for complex customer issues, collaborating with internal departments and ASP partners to resolve challenges quickly and effectively
• Support the onboarding and training of ASPs by ensuring access to necessary tools, resources, and program orientation
• Provide ongoing guidance and technical support to ASPs, reinforcing compliance with program standards and delivering high-quality customer service
• Monitor ASP performance data, analyze trends, and assist in preparing reports or updates for leadership
• Participate in ASP audits, site visits, or relationship management activities in coordination with the ASP Program Manager
• Respond to escalated warranty, service, and parts inquiries, providing accurate and timely information
• Keep current on new product launches, company policies, aftermarket programs, and industry trends to provide reliable support to both customers and ASPs
• Act as a customer advocate by identifying recurring issues, recommending process improvements, and sharing feedback with leadership
• Collaborate cross-functionally to improve overall customer and ASP experience
• Strengthen customer trust, drive aftermarket growth, and ensure seamless collaboration between JLG and its Authorized Service Provider network

Lead Customer Advocate

Engineer

• Provide support for the Software Engineering team
• Design reliable, functional, and cost-effective vehicle control software
• Develop and test programming for vehicles and systems
• Support various systems through troubleshooting or reprogramming the system
• Write quality, maintainable, object-oriented C++ software
• Develop and maintain PC programs used for the configuration of truck specific programming
• Identify and control vehicle operation and maintenance risks
• Prepare and maintain the software documentation necessary to support the configuration of truck specific programming
• Test truck specific programming to ensure the programming operates as specified
• Participate in peer reviews and other engineering activities
• Work on a variety of key projects and initiatives ranging from simple tasks to more complex analytical projects

Software Engineer Intern

• Troubleshoot, diagnose, and repair refuse collection vehicles in the field
• Conduct all aspects of advanced repairs on McNeilus refuse collection vehicles
• Train other technicians and mentor them in troubleshooting and repair techniques
• Inspect and troubleshoot different types of vehicles to determine resolutions
• Assist technicians with Quality Control issues when necessary
• Continuously maintain a safe and orderly work environment
• Maintain one's own service truck in good working order, clean and presentable
• Daily travel within assigned territories; technicians provided company vehicle and company fuel card
• Provide customer care and communication during field service
• Eligible for per diem and overtime pay while on the road

Field Service Technician

Customer Support

• Deliver "best in class" service to customers by promptly providing accurate responses to inquiries with a friendly, respectful, professional demeanor
• Stay up to date on equipment, models, and systems relevant to order management and product research
• Provide technical support and customer service with correct replacement part determination, price and availability
• Handle all aspects of customer orders including resolving discrepancies, preparing and processing quotes, invoices, purchase orders, returns and credits
• Troubleshoot customer transactions and shipping/receiving activities to accurately assess parts availability
• Resolve and defuse customer concerns effectively and courteously; document scenarios, follow-ups, and resolutions
• Enhance communication strategies to bolster parts sales, promote upselling, and aid development/maintenance/troubleshooting of programs and services
• Meet or exceed individual customer contact targets and support Departmental Key Performance Metrics
• Participate in departmental meetings, training opportunities, onboarding and continued education of team members
• Mentor less experienced team members and act as a role model and go-to person
• Support and respond to Marketing, Sales, Manufacturing, Engineering, GPSC, Warranty, Parts Distribution Centers, Product Safety, Aftermarket Sales and Service Managers and other internal departments
• Respond promptly and professionally to complex customer inquiries via phone, email, and chat
• Participate in continuous improvement efforts and related documentation

Customer Support Specialist

Full-stack Engineer

• Provide support for the Software Engineering team.
• Design reliable, functional, and cost-effective vehicle control software.
• Develop and test programming for vehicles and systems.
• Support various systems through troubleshooting or reprogramming the system.
• Work on a variety of key projects and initiatives ranging from simple tasks to more complex analytical projects.
• Write quality, maintainable, object-oriented C++ software.
• Develop and maintain PC programs used for the configuration of truck specific programming.
• Identify and control vehicle operation and maintenance risks.
• Prepare and maintain the software documentation necessary to support the configuration of truck specific programming.
• Test truck specific programming to ensure the programming operates as specified.
• Participate in peer reviews and other engineering activities.
• Combine office-based administrative duties with physical activity in field or production environments.

• Manage aftermarket field activities involving workers engaged in assembly, installation, maintenance, rehabilitation, equipment audits, training and general repair of Jetway Systems (Passenger Boarding Bridges) and ground support equipment (GSE).
• Perform operator, Maintenance, Preventative Maintenance, and various hands-on training courses for customers on all product lines.
• Identify and track parts required for installation or training, coordinate on site activities, communicate technical support and follow up with customer(s) to ensure satisfaction.
• Supervise, manage and provide technical guidance and direction to applicable parties (subcontractors, customers, etc.).
• Inspect assembled, installed, or repaired equipment to verify conformance to company quality standards and governing specifications.
• Understand and manage field installation budget, on assigned projects, while utilizing cost effective measures to manage daily project activities and to resolve outstanding issues.
• Recommend product changes and drive necessary actions to improve equipment performance, product quality, and customer satisfaction.
• Attend on site meetings as Jetway’s representative to address technical issues, contract concerns, progress schedules and site related issues as they relate to our contracted scope of work on Aftermarket projects.
• Ability to work with mathematical concepts as they apply to the construction trades, Jetway’s engineering drawings, and the interpretation of outside engineering drawings as they apply to our installation work.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• knowledge of Microsoft Word, Excel, and ability to upload and download PLC/PC programs.
• Travel as required; 70-80% is a reasonable expectation.

Sr. Field Service Technician

Security Engineer

• Lead development and maintenance of comprehensive disaster recovery plans for IT infrastructure, applications, and data.
• Manage and execute regular testing—drills, table-top, and failover simulations—to validate plan effectiveness and identify improvement opportunities.
• Conduct risk assessments and recovery impact analyses to identify critical vulnerabilities; mitigate strategies and updates to DR procedures.
• Serve as the central liaison between DT, business units, and external vendors to ensure DR plans meet organizational needs and technical realities.
• Oversee documentation, training, and awareness initiatives so staff are prepared and plans are actionable during a crisis.
• Develop and present dashboards and reports on DR status, test results, and continuous improvement metrics to leadership and stakeholders.

Senior Field Service Technician

Data Analyst

Lead IBM i Server Engineer

Senior IT Asset Management Analyst

Recruitment Marketing Intern

Marketing Intern

Contract Administration Intern

Software Development Intern

Supply Chain Performance Engineer

Associate Supply Chain Performance Engineer

Supply Chain Performance Engineer

Quality Manager, Aftermarket

Lead Customer Advocate

Software Engineer Intern

Field Service Technician

Customer Support Specialist

Software Engineer Intern

Sr. Field Service Technician

Cybersecurity Engineer Lead - Recovery