Director, Account Management
Hotel Engine
New Homes Relationship Manager
Oregon Solar + Storage Industries Association (OSSIA)
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $120,000 per year
Job Level
Mid-LevelSenior
About the role
- Serve as the day-to-day point of contact for New Home Builder accounts, as well as their installer, financier, and manufacturer partners.
- Build trust and credibility with external stakeholders by providing reliable communication, timely updates, and proactive support.
- Represent BayWa at trade shows, builder association events (e.g., CBIA, BIASC), and industry networking opportunities to expand visibility and strengthen relationships.
- Manage bulk orders for builder accounts, ensuring accurate forecasting, order entry, and delivery schedules.
- Track pipeline activity and maintain builder account records in CRM (NetSuite), ensuring data accuracy for forecasting and reporting.
- Monitor account health, address service issues promptly, and escalate when needed to maintain customer satisfaction.
- Partner with the New Homes Project Lead and senior sales team to prepare presentations, proposals, and account updates.
- Research and identify potential builder partners, creating introductions and opening doors for senior sales to close larger opportunities.
- Participate in sales calls, site visits, and account reviews as needed to support growth objectives.
- Collaborate with internal teams (sales operations, logistics, marketing, and technical support) to ensure smooth onboarding and account experience.
- Provide input on builder account needs to help shape product offerings, logistics planning, and customer support models.
- Assist in developing builder-specific sales forecasts and reporting on channel performance.
- Stay current on solar and new homes industry trends, competitive landscape, and regulatory changes that may impact builder accounts.
Requirements
- 3+ years' working within an organization serving new home builders as your primary client base is a must.
- Experience in B2B solar distribution sales with a proven track record of achieving sales targets.
- 3+ years' experience working with and growing wallet share and closing national accounts.
- Proficiency in Microsoft Office and CRM (Netsuite) software is highly recommended.
- Extensive experience of negotiating complex legal agreements.
Benefits
- 401k with up to 5% Employer match
- Health Premium covered at 100% for individuals (for select plans)
- Dental, Vision, Accident, Critical Illness, Group & Voluntary Life Insurance and AD&D
- Unlimited PTO
- 100% Paid family leave up to 12 weeks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B salessales forecastingorder entrydata accuracynegotiating legal agreementsaccount managementpipeline trackingcustomer satisfactionproposal preparationmarket research
Soft skills
communicationrelationship buildingproactive supportcollaborationtrust buildingproblem solvingpresentation skillsorganizational skillscustomer serviceteamwork
