Take ownership of a defined seller portfolio, with a focus on growing accounts and unlocking new opportunities across countries, categories, and products.
Build and maintain strong relationships with sellers, acting as their trusted partner while always representing Refurbed’s position.
Serve as a problem-solver and advocate for your accounts, collaborating with internal teams to identify solutions and drive innovation.
Ensure a smooth operational setup and ongoing performance by guiding sellers through our marketplace processes and working closely with cross-functional teams.
Analyze performance and identify growth levers, helping sellers to maximize their potential on the platform.
Be part of an international, dynamic, and hands-on team with flat hierarchies and direct engagement with leadership to drive strategic initiatives.
Requirements
You hold a university degree, with 3+ years of experience in operational Account Management, ideally with marketplace and/or retail businesses.
You command English and Italian at a professional, negotiation-ready level; German is a plus.
Proven experience in managing and growing accounts, driving performance improvements, and coordinating operational projects with a hands-on mentality and entrepreneurial mindset.
You are passionate about working with people and can effectively communicate, influence, and build trust with stakeholders at different levels.
You are resilient, learning from setbacks without losing momentum, and bring a structured, analytical approach to problem-solving.
Experience with Consumer Electronic industry is a plus.
Benefits
Access to dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you.
Partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.
Frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.
Healthy work/life balance.
Fully remote setting or possibility to work from our office in Vienna.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.