refurbed

Financial Planning and Analysis

• Take ownership of Refurbed’s financial products and payment infrastructure agenda.
• Design and implement solutions that improve the efficiency of financial flows.
• Enhance the platform’s payment setup, and develop partnerships to scale the financial capabilities.
• Work with Finance, Product, Tech, Legal, and external partners to deliver commercially sound solutions.
• Develop financial products to create value for the marketplace.
• Establish and manage partnerships with banks, PSPs, and financial service providers.
• Define and execute a long-term PSP strategy.
• Build and present investment and funding cases for financing opportunities.
• Oversee the business and financial performance of new financial solutions.

Lead Financial Products and Payment Solutions

Project Manager

• Lead cross-functional strategic initiatives from concept to execution, developing clear frameworks and communication structures that ensure on-time, in-scope delivery and bring clarity and momentum to complex, multi-stakeholder projects.
• Partner with leadership and department heads to prioritize initiatives aligned with company-wide strategic goals, while measuring and communicating results through quantitative and qualitative insights to drive accountability and continuous improvement.
• Drive OKR alignment and execution across departments, helping teams focus on what truly moves the needle.
• Identify and scale new business verticals and categories, building go-to-market strategies that accelerate growth.
• Leverage AI and data analytics to enhance execution, forecasting, and decision-making, while championing AI literacy and digital enablement across the organization to foster curiosity, upskilling, and smarter ways of working.
• Build compelling narratives and business cases to secure buy-in, mobilize teams, and communicate impact.
• Drive business intelligence and competitive insights: leveraging market research, performance data, and cross-functional input to identify opportunities, benchmark performance, and inform strategic decision-making.

Senior Strategic Project Manager

Full-stack Engineer

• Design, implement, and ship high-quality mobile features using React Native / Expo
• Manage push notifications, native modules, and SDK integrations (Bloomreach, Adjust, analytics)
• Ensure app stability, runtime performance, and navigation reliability
• Modernize the app’s architecture and home screen personalization
• Collaborate with other engineering squads for feature integration
• Drive feature flagging, remote config, and A/B testing pipelines
• Lead by example through mentorship, code reviews, and Expo best practices

Mobile, Full-Stack App Engineer

• Design, build, and maintain scalable APIs in Go that power web and mobile clients
• Contribute to frontend integrations and dashboards using TypeScript, Vanilla JS, and Vue.js
• Collaborate closely with other squads to deliver new platform and marketing features
• Improve system performance, monitoring, and reliability
• Drive technical design, code quality, and architecture improvements through RFCs and refactoring
• Implement A/B tests and rollout strategies for backend and frontend-driven experiments
• Ensure data integrity, security, and compliance in all APIs

Senior Full-Stack Engineer – Catalyst Squad

Account Manager

• Take ownership of a defined seller portfolio, with a focus on growing accounts and unlocking new opportunities across countries, categories, and products
• Identify and onboard new sellers and brands to expand the Sports assortment.
• Build and maintain strong relationships with current and new sellers, acting as their trusted partner while always representing refurbed’s position
• Serve as a problem-solver and advocate for your accounts, collaborating with internal teams to identify solutions and drive innovation
• Ensure a smooth operational setup and ongoing performance by guiding sellers through our marketplace processes and working closely with cross-functional teams
• Analyze performance and identify growth levers, helping sellers to maximize their potential on the platform
• Be part of an international, dynamic, and hands-on team with flat hierarchies and direct engagement with leadership to drive strategic initiatives

Account Manager – Sports

Manager

• Define, drive, and execute refurbed’s shipping and delivery strategy: Identify and implement key opportunities to improve our delivery propositions (e.g. express shipping, reverse logistics, preferred carriers, alternative delivery options like lockers).
• Act as the business owner for logistics initiatives: Bring market, operational, and seller insights to shape and implement solutions in collaboration with Product & Tech, ensuring they are commercially sound, scalable, and seller-friendly.
• Develop and validate business cases for new shipping models or features, focusing on improving customer experience while supporting seller adoption.
• Lead and execute cross-functional implementation: coordinate with Product, Tech, Supply, and external carrier partners to assess the feasibility and impact of different solutions and bring initiatives to life.
• Serve as the internal logistics and delivery experience expert, advising on best partners, processes, and market setups.
• Establish, negotiate and grow strong relationships with external logistics and carrier partners, ensuring alignment and performance.
• Lead and Manage one Carrier and Operations Manager.

Senior Manager – Shipping & Delivery Experience

Accountant

• Unterstützung der täglichen Buchhaltungsoperationen für mehrere Refurbed Group Einheiten.
• Abgleich von Kunden- und Lieferantenkonten, erstellen von Berichten und Sicherstellung der Genauigkeit der Finanzdaten.
• Beitrag zur internen Prozessdokumentation und SOPs, Sicherstellung, dass Finanzprozesse klar und skalierbar sind.
• Zusammenarbeit mit Kollegen aus anderen Teams (z.B. Operations, Supply, Marketing, People, andere), um reibungslose finanzielle Workflows zu gewährleisten.
• Teilnahme an Audit-Vorbereitungen, Kennenlernen der internen Kontrollsysteme und schrittweise Übernahme von mehr Verantwortung, während Sie wachsen.

Junior Accountant

Product Manager

• Own the product vision, strategy, and roadmap for the Category & Inventory Creation squad — building the foundation for how sellers list and manage their products and how customers discover them.
• Ensure our inventory creation process is fast, intuitive, and scalable, reducing friction for sellers while maintaining product quality and accuracy.
• Drive the evolution of our category taxonomy and product data structure, optimizing for end-user experience, SEO performance, and AI-driven search relevance.
• Lead discovery and experimentation with sellers, internal experts, and end-users to identify opportunities for automation, data enrichment, and process simplification.
• Collaborate closely with engineering to define robust APIs and data integrations, ensuring high data accuracy, system reliability, and smooth interoperability across teams.
• Use data and insights to measure impact, validate assumptions, and iterate quickly — from seller productivity improvements to user discovery outcomes.
• Act as the bridge between commercial, operations, and tech, ensuring our product catalog meets both marketplace and user needs, and that our category system supports future innovation in search and personalization.

Senior Product Manager – Category & Inventory Creation

• Own the product vision, strategy, and roadmap for your squad, including customer experience, seller-facing tools and service workflows.
• Drive discovery with customers and sellers to deeply understand their needs, workflows, and challenges. Identify, evaluate, and prioritize opportunities with tech leads and UX; estimate impact on seller outcomes and company metrics.
• Partner with engineers to build and define clear, versioned API requirements. Collaborate on developer experience (docs, sandbox), and improve reliability and performance.
• Use experiments and controlled rollouts to validate changes; maintain high standards for stability and security.
• Take a data-driven approach to measuring success, leverage AI tools, and use insights to iterate and de-risk decisions.
• Partner with a wide range of stakeholders, particularly our Supply department, and act as the delivery experience expert within the organization, balancing business impact with customer and seller satisfaction. This requires excellent communication, empathy, and the ability to align different priorities toward shared goals.

Senior Product Manager

• Take ownership of a defined seller portfolio, with a focus on growing accounts and unlocking new opportunities across countries, categories, and products.
• Build and maintain strong relationships with sellers, acting as their trusted partner while always representing Refurbed’s position.
• Serve as a problem-solver and advocate for your accounts, collaborating with internal teams to identify solutions and drive innovation.
• Ensure a smooth operational setup and ongoing performance by guiding sellers through our marketplace processes and working closely with cross-functional teams.
• Analyze performance and identify growth levers, helping sellers to maximize their potential on the platform.
• Be part of an international, dynamic, and hands-on team with flat hierarchies and direct engagement with leadership to drive strategic initiatives.

Senior Account Manager

Attorney

• Support the Legal team on a variety of projects and tasks
• Support internal contract management, compliance initiatives, and legal research projects
• Prepare memoranda or briefs on assigned legal questions
• Assist in drafting internal policies and guidelines
• Support the Legal team in responding to internal inquiries
• Assist in preparing training materials and presentations
• Draft summaries, reports, and slide decks for the Legal team
• Provide administrative support to the team

Working Student – Legal

Customer Support

• Provide post-purchase customer support and ensure a pleasant experience for customers (German/Austrian market)
• Solve problems of customers and sellers aiming for the greatest possible satisfaction
• Ensure refurbed customers become the happiest customers
• Communicate mostly via email and occasionally via phone
• Take over and contribute to different projects within the Customer Service team
• Collaborate with international Customer Service Team and colleagues across the company

Customer Service Representative, German/Austrian Market

Business Development Rep

• As a Business Development Manager responsible to launch new categories, you will act as a founder, being the face of Refurbed to key internal and external stakeholders, in charge of building long term partnerships with top brands and distributors across different categories and markets. This role will have high visibility in the company, working closely with Refurbed’s leadership team and fast career growth path.
• You will be part of an international and very dynamic team that works very hands-on with flat hierarchies and direct c-level engagement to lead strategic initiatives.
• Identify, evaluate, and prioritize strategic players in new categories.
• Lead the full sales cycle independently—from initial outreach and building the business case to negotiating contracts and closing deals to later onboard and manage partners.
• Act as problem-solver for prospects’ needs and working with internal stakeholders to formulate solutions for them being the partner’s advocate to drive innovation.
• Guide new partners through marketplace processes to ensure smooth onboarding, working closely with internal teams to support seamless implementation.
• Represent the company at industry events and conferences to network and establish new partnerships.
• You will be part of an international and very dynamic team that works very hands-on with flat hierarchies and direct c-level engagement to lead strategic initiatives.