refurbed

Procurement

• Own the category growth strategy and leverage data to identify growth opportunities.
• Work closely with the Head of New Categories and the wider team.
• Define the mid-term category growth strategy including targets and assortment priorities.
• Identify and close assortment gaps by working closely with sales and account managers.
• Run weekly performance reviews to improve category performance and attractiveness.
• Plan the annual commercial and promotional calendar with Marketing.
• Collaborate with product team to enhance on-site category experience based on insights.

Category Manager

Manager

• Own and drive the “0% VAT project” in Sweden end-to-end, from early awareness-raising and agenda-setting through to concrete legislative progress. This includes developing and executing a clear public affairs strategy for Sweden, with defined goals, milestones, and advocacy pathways.
• Build, manage, and activate refurbed’s political and institutional stakeholder landscape in Sweden, mapping and engaging actors across government, parliament, authorities, associations, NGOs, and industry. You will build and maintain strong relationships with political decision-makers and key influencers at national level, and establish coalitions and partnerships that help build political momentum for policy change.
• Identify and actively shape opportunities in the legislative and political process, including preparing and supporting key moments such as consultations, parliamentary procedures, hearings, and votes. You will contribute to shaping the public and political narrative around refurbished products, circular economy, and VAT policy.
• Represent refurbed externally on public affairs topics in Sweden, working closely with the Public Affairs Lead and Co-Founder in meetings, discussions, and public-facing engagements with political and institutional stakeholders.
• Work cross-functionally to align policy work with business and impact goals, collaborating closely with internal teams such as Brand & PR, Legal, and Technical. Where needed, you will support EU-level public affairs activities in close coordination with the central Public Affairs team.

Public Affairs Manager – Sweden

• Lead Corporate Development & M&A initiatives across category expansion, strategic acquisitions, and exit‑driven projects
• Manage end-to-end M&A processes, including target screenings, commercial and strategic rationale, valuations, business cases, and contractual agreements
• Own due diligence processes together with external advisors, translating findings into valuation adjustments and risk mitigation measures
• Design and negotiate transaction structures, including share vs. asset deals, earn‑outs, and governance mechanisms
• Evaluate and optimize group and holding structures, including legal considerations, tax efficiency, and international scalability
• Lead post‑merger integration ensuring alignment across operations, tech, finance, legal, and people topics while capturing synergies
• Act as a key contact to advisors and stakeholders, including tax advisors, legal counsel, banks, and investors

Corporate Development Manager

Product Designer

• You own the end-to-end user experience of our native app (iOS and Android), with clear ownership of core app journeys and close collaboration across embedded mobile web touchpoints.
• You shape the design vision and product direction of our app together with your Product and Engineering peers, bringing new shopping experiences to life.
• You elevate our app into a new era of AI-assisted shopping, designing recommendations, conversational flows, guidance tools, and other intelligent experiences that leverage emerging technologies and device capabilities.
• You drive and validate solutions through continuous discovery and experimentation, identifying opportunities, solving user problems, testing ideas, and iterating for measurable impact.
• You translate user insights, business goals, and analytics into intuitive flows, elegant UIs, and engaging interactions, while contributing to a cohesive and scalable design system.
• You partner closely with engineers to ensure design feasibility, accessibility, performance, and implementation quality across both platforms.
• You explore new ways of working, using generative AI tools to accelerate the process of shaping digital product experiences while fostering strong collaboration within your team.

Senior Product Designer – Native App

Account Manager

• Take full ownership of a defined portfolio of existing Home & Garden sellers, acting as their main point of contact and strategic partner
• Drive account growth by helping sellers expand into new countries, list new products, and unlock additional subcategories on refurbed
• Analyze seller performance to identify trends, risks, and growth opportunities, proactively guiding partners with data-backed insights and clear action plans
• Build strong, trust-based relationships with senior decision-makers, visit sellers on-site and attend relevant industry fairs and events
• Support sellers in optimizing their operational setup and scaling effectively, working closely with internal cross-functional teams

Account Manager – Home & Garden

Business Development Rep

• Identify, evaluate, and prioritize strategic sellers and brands in the Home & Garden category
• Analyze market trends and demand signals to shape acquisition and growth strategy
• Lead the full sales cycle, from first outreach to contract negotiation
• Collaborate with internal teams to address commercial and technical requirements
• Guide new partners through onboarding processes
• Ensure structured handover to Account Management

Business Development Manager – Home & Garden

Data Scientist

• Play a crucial role in transforming data into models that provide actionable insights and drive key decision-making processes.
• Work on diverse projects, from data exploration and cleaning to building sophisticated machine learning models.
• Help solve complex business and customer problems and enhance our services.

Senior Data Scientist

Customer Support

• Lead and manage one 2nd Level Customer Service team, with responsibility for performance, quality, and service outcomes.
• Independently ensure consistent KPI delivery within your team, monitoring quality, SLA attainment, productivity, and backlog, and taking immediate corrective actions when performance deviates from targets.
• Take ownership of defined operational topics, ensuring clear standards, consistent execution, and quality within your team.
• Own everyday people management for your team, including performance management, feedback, development conversations, and addressing performance issues early and clearly.
• Act as escalation point for urgent and complex customer cases, owning resolution end-to-end and documenting learnings.
• Collaborate closely with other Customer Service Team Leads, sharing day-to-day operational responsibilities as well as ownership for escalations and ongoing operational improvement.
• Support change initiatives by translating new tools, processes, or priorities into clear expectations and execution within your team.