Orbio World

Operations

• Own and continuously improve our process systems (primarily ClickUp and Zapier, N8N, and similar), keeping them clean, reliable, and easy to use
• Audit and redesign our ClickUp structure, workflows, and logic to better match how teams actually work
• Build and maintain smart automations to reduce manual work and remove bottlenecks
• Establish simple process governance (documentation, templates, permissions, periodic clean-ups) to keep systems scalable
• Support recurring processes like OKRs by preparing templates, trackers, and timelines
• Provide hands-on support (checklists, Gantt charts, task setup, troubleshooting) to help teams work more effectively
• Partner with teams to simplify unclear or inefficient processes and implement practical improvements
• Act as a positive process ambassador — making systems helpful, not bureaucratic
• Prioritise and communicate improvements clearly, maintaining a focused backlog of changes

Operations Specialist

Accountant

• Maintain accurate and up-to-day records of all financial transactions according to local and industry-specific accounting requirements
• Handle marketplace and payment service provider (PSP) accounting, ensuring smooth reconciliation between platforms, partners and bank systems
• Oversee accounts receivable, accounts payable accounting, and inventory accounting across multiple entities
• Ensure accurate and compliant tax accounting and reporting (VAT, CIT, payroll, and cross-border taxes)
• Collaborate with the accounting and finance team to complete assigned accounting tasks within deadlines
• Lead communication and coordinate preparation of required documentation for auditors, outsourced accountants, tax advisors, and other 3rd parties
• Monitor, review, and recommend changes to existing accounting policies and procedures
• Assist with the setup of companies and accounting policies

Growth Marketing

• Drive organic revenue and revenue share as primary KPIs with clear attribution to business outcomes
• Build and execute a comprehensive SEO strategy across technical, on-page, and off-page
• Own branded keyword positioning; monitor, protect, and grow brand search presence
• Identify and prioritize high-impact opportunities across the full organic funnel based on data
• Report on organic performance with clear attribution to revenue outcomes
• Lead and grow a small organic team developing people, delegating effectively, and driving a culture of ownership and accountability
• Ensure ongoing maintenance and continuous improvement of organic landing pages and key site sections
• Ensure web content and page updates remain within compliance and legal guidelines
• Optimize organic pages' structure, UX signals, and on-page elements to improve both rankings and conversion
• Develop and execute a content roadmap aligned with SEO priorities and business goals
• Audit, refresh, and improve underperforming pages to boost rankings and conversions
• Build high-quality backlinks through targeted outreach and partnership development
• Nurture relationships with content sites, media outlets, and industry authorities
• Monitor backlink quality, anchor text distribution, and link velocity
• Serve as the go-to owner for any Shopify migration-related topics
• Ensure proper URL structure, redirects, and canonical setup to preserve rankings
• Audit pre- and post-migration performance, catch and fix drops fast
• Collaborate with developers to maintain technical SEO health throughout the transition

Organic Growth Lead

Manager

• Manage the day-to-day operations of our Ebay, Walmart and Amazon accounts
• Optimize product listings to maximize visibility and sales
• Develop and execute promotional strategies, including pricing, discounts, and advertising campaigns
• Monitor market trends and adjust strategies accordingly to optimize growth
• Manage inventory levels, forecast demand, and coordinate with the supply chain team to ensure timely stock replenishment
• Ensure compliance with marketplace policies, guidelines, and performance standards
• Work closely with internal teams to ensure seamless integrations and execution of marketplace strategies
• Implement and refine SEO strategies to improve product discoverability and search rankings on the marketplace

Marketplace Manager

Creative Strategist

• Own traffic source growth and set long-term and tactical creative plan and priorities
• Guard creative health — keep channels, structures, angles, and testing frameworks healthy and on target
• Develop creative concepts that can win across placements and platforms
• Reduce risk and spot issues early, take action, and recover quickly from campaign drops
• See the market, competition and trends and turn gaps into immediate opportunities
• Work daily with the Creative Lead and Media Buyers to plan, test, and scale
• Mentor and guide performance creatives, editors, and designers

Customer Retention Specialist

• Develop a brand retention strategy and lead the execution across retention initiatives
• Own retention performance by focusing on customer lifecycle, repeat purchase behavior, and long-term customer value
• Manage engaging email and SMS campaigns tailored to target audiences
• Analyze user behavior and identify missing growth opportunities
• Establish and manage email and SMS automations; run A/B tests to enhance customer engagement
• Segment contact lists to deliver personalized content based on user behaviors and interactions
• Conduct a thorough analysis of retention channels' performance to shape future retention marketing strategies
• Continuously optimize email, SMS content, and settings for improved deliverability, open rates, and click-through rates with a high focus on revenue
• Demonstrate your knowledge of conversion-oriented best practices

Retention Specialist

Ecommerce

• Help QA Shopify stores by hunting down bugs, inconsistencies, and broken experiences after major updates
• Dig into Shopify store issues together with the team — troubleshoot problems, identify root causes, test solutions, and help drive fixes through to resolution
• Be the team’s go-to support for solving day-to-day e-commerce issues, from quick fixes to unexpected problems that need fast and reliable solutions
• Keep product pricing, store information, and operational data accurate, up to date, and consistent across all stores
• Help bring new products and entire Shopify stores to life, from initial setup through launch.

Operations Intern

Backend Engineer

• Work on robust back-end solutions, ensuring scalability and security
• Deliver high-quality code solutions and make decisions on the architecture
• Write clean, efficient, and well-tested code while adhering to best practices
• Understand the functionalities being developed, both from business and technical perspectives
• Participate in technical decisions by providing alternatives, specific opinions, as well as reasoning behind those
• Collaborate closely with cross-functional teams to ensure alignment between business objectives and technical implementations

Back-end Developer – Mid/Senior

Email Marketing Manager

• Support the execution of email and SMS campaigns from idea to launch (and beyond)
• Learn how to build, schedule, and optimize campaigns in email & SMS platforms
• Assist in setting up and managing automated flows (welcome, post-purchase, re-engagement, etc.)
• Help segment audiences and personalize messaging based on user behavior
• Analyze campaign performance (opens, clicks, conversions) and share insights with the team
• Continuously test and improve campaigns through A/B testing (subject lines, creatives, timing, etc.)
• Work closely with designers and copywriters to create engaging, conversion-driven content
• Support list growth and maintain database hygiene (cleaning, tagging, organizing contacts)
• Stay curious and learn best practices in email & SMS marketing, including deliverability and compliance (GDPR, CAN-SPAM)
• Collaborate with the team to spot opportunities for improving customer engagement and retention