Optiv

Operations

• Support Client Managers / Client Directors in the Great Lakes region by proactively monitoring existing renewal business with a timely generation of quotes, validation of service contracts, auditing, and management of all aspects of the renewable pipeline using Salesforce.com.
• Provide excellent client service and communication via available tools and resources.
• Respond quickly and accurately to requests from internal business functions as well as outside clients and partners.
• Coordinate & advise Client Manager, Client Director & Clients to explore various opportunities: upsell level of services support, authorized support, multi-year contracts, technology refreshes (EOL/EOS), co-term contracts in combination with various partner technologies.
• Make strategic and competitive pricing recommendations utilizing various pricing tools to maximize Optiv’s profit margins.
• Coordinate with client management team to identify upsell/cross sell opportunities, negotiate discounts with vendors and distributors, and strategize ways to increase value for client while maximizing margins.
• Provide information on maintenance contracts and asset tracking as requested.
• Prepare and submit accurate orders for purchasing.
• Provide system reporting to the Client Manager/Client Director, operations, and management upon request.
• Act as liaison between Client Manager/Client Director and Optiv internal business units.
• Facilitate the completion of client requested documentation, including RFPs, supplier forms, and other nonstandard documents.
• Collaborate with internal teams to share best practices, ideas, training, that support Optiv’s culture and core values.
• Build a professional relationship with Client Managers / Client Directors so as to reflect Optiv's Core Values.
• Proactively follow-up with clients/manufacturers/distributors/Client Managers/Client Directors to support the renewals sales cycle.
• Participate in corporate compliance trainings, operations/systems improvements, user-acceptance testing and personal career development activities.
• Develop and maintain product and industry knowledge.
• Maintain account health through data integrity, credit standing etc.
• Actively volunteer to complete tasks on behalf of peers that are out of the office.
• Perform other duties as assigned.

Client Operations Specialist – Renewals

Security Engineer

• Drive the generation services and technologies business to meet or exceed quarterly and annual quota objectives in partnership with the account and domain teams.
• Follows the Optiv Standardize Sales Operating Processes (SOPs) to achieve consistent success.
• Maintain advanced knowledge of the client’s security environment, business operations, security needs, and risk appetite.
• Identify their security concerns and how they correlate to Optiv’s strategic solutions across the assigned domain and holistic cyber security programs.
• Identify cross-sell and upsell opportunities across clients and Optiv's partner relationships.
• Qualify lead and partner with internal colleagues to determine scope, proposal management, and follow through to closure.
• Participate in sales opportunities across Optiv's entire portfolio.
• Actively participate in the Field Center of Excellence and position Optiv services and our key Network/SASE/OT technology partners and their products to deliver value to clients.
• Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach.
• Effectively work with multiple client personas across the security team, as well as other relevant personas to develop security strategy and define roadmaps to execute on security strategy aligned business goals, budgetary spend, and metrics based on return of investment.
• Maintain advisory relationships with key stakeholders at clients by facilitating thought leadership, support, information, and guidance in conjunction with sales partners.
• Maintain strong working relationships with relevant Optiv technology partners, based on client spend, and Optiv focus.
• Design and solution complete security programs to meet client objectives across technology and services including; facilitating new discussions by leveraging peer and industry network contacts performing requirements gathering analysis, and technology selection criteria coordinating demonstrations and security technology evaluations.
• Interface and partner with the internal Optiv teams, particularly service delivery liaisons, to align client expectations with the entire Optiv solution portfolio to ensure service delivery excellence and client satisfaction.
• Listen for client feedback and continually share with internal teams to evaluate and cultivate continuous improvement.
• Participate in account planning, forecasting, and pipeline management activities.
• Participate in managing and prioritizing the proposal process to create business proposals, contracts, and respond to RFI/RFP’s.
• Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security specific knowledge through formal education, certification, and other avenues.

Senior Cybersecurity Advisor – Network/SASE/OT

Consultant

• Serve as a trusted advisor to client stakeholders across Security, Compliance, Legal, IT, and Data leadership, providing clear guidance on how Microsoft Purview supports governance, regulatory needs, and business enablement.
• Lead client workshops, discovery sessions, and roadmap discussions to assess governance maturity, clarify risk posture, and define realistic, outcome‑driven Purview strategies.
• Translate complex compliance and governance concepts into executive‑level narratives tied to measurable outcomes such as reduced risk, audit readiness, and improved data confidence.
• Own the end‑to‑end design and delivery of Microsoft Purview solutions across Microsoft 365, Azure, SaaS, and hybrid data environments, ensuring alignment to client objectives and technical realities.
• Architect and implement data discovery, scanning, cataloging, lineage, and classification capabilities to provide clients with a defensible understanding of their data estate.
• Define and configure collections, role‑based governance models, and access patterns that support federated ownership while maintaining enterprise control.
• Design and implement risk‑based sensitivity labeling, encryption, retention, and DLP strategies that protect sensitive data without creating unnecessary friction for users.
• Lead implementation of key Microsoft Purview compliance features, including DLP, Insider Risk Management, and compliance reporting, aligned to client regulatory and audit requirements.
• Support clients through audit preparation, regulatory inquiries, and internal investigations, ensuring Purview controls and reporting are defensible and well‑documented.
• Develop operating models, governance playbooks, and standards that enable clients to sustain Purview beyond initial deployment.
• Coach and upskill client IT, security, compliance, and data owner teams, ensuring Purview capabilities are understood, adopted, and embedded into day‑to‑day operations.
• Advise clients on ongoing Purview enhancements, platform updates, and optimization opportunities as business needs and regulatory landscapes evolve.
• Help clients measure and communicate value realization, including improvements in visibility, compliance efficiency, and risk reduction.

Senior Consultant, MCSE - MS Purview

Analyst

• Own daily and weekly cash position reporting across all bank accounts and legal entities.
• Monitor total liquidity, including cash balances, revolver availability, and borrowing capacity, and provide visibility into key drivers of change
• Maintain and continuously enhance the Company’s daily, weekly, and short‑term (13‑week) cash forecast, incorporating updated assumptions across: Customer collections and DSO trends, Vendor payments and disbursement timing, Payroll, commissions, taxes, and recurring cash obligations, Debt service, interest, and other financing-related cash flows
• Perform structured forecast lookbacks (weekly/monthly) comparing forecasted vs. actual cash flows, including: Detailed variance and root-cause analysis, Validation of underlying assumptions, Identification of systemic forecast biases or recurring timing differences
• Identify and proactively communicate liquidity risks, pressure points, and sensitivities, including impacts from working capital volatility, forecast deviations, or macro/business changes.
• Prepare weekly and monthly liquidity reporting for Finance leadership, highlighting trends, risks, and sensitivities.
• Support liquidity‑related materials for: Lender and borrowing base reporting, Covenant and availability monitoring, Audit support
• Provide cross‑training and backup support, as needed, for: Wire and ACH processing, Bank portal activity and approvals, Bank account administration and documentation

Senior Treasury Analyst

Director

• Work closely with your team of Client Solutions Advisors to ensure that security advisement for clients is first and foremost
• Align to the executive level and build a trusted advisor status
• Lead teams in consistent pre-sales excellence in security advisement
• Provide mentorship and training for the Client Solutions Advisors
• Establish team atmosphere and encourage partnerships
• Spearhead the development of new Client Solutions business motions, procedures, and standards

Client Solutions Director

• Work with customers to articulate business, security operations, and detection requirements and translate those needs into effective SIEM use cases, architectures, and operational models.
• Architect and validate SIEM solutions to ensure the customer’s risk reduction, visibility, and detection engineering objectives are met.
• Lead SIEM platform design, deployment, migration, and optimization efforts across Google SecOps, Microsoft Sentinel, CrowdStrike NG‑SIEM, and Palo Alto XSIAM.
• Assist with development of SIEM and SOC transformation engagement plans that enable customers to execute detection, response, and analytics strategies.
• Rationalize SIEM, logging, and security analytics technologies against business requirements, risk posture, cost constraints, and operational maturity.
• Serve as a recognized expert in SIEM architecture, log onboarding, detection engineering, UEBA, SOAR integration, and SOC operations.
• Lead and mentor other consultants on complex SIEM programs, providing technical direction and quality oversight across engagements.
• Able to present to large technical and executive audiences; speaks as an authority on SIEM strategy and security operations.
• Confidently handles difficult technical and strategic questions, consistently gaining trust and support from client stakeholders.
• Able to adapt and evolve SIEM delivery methodologies based on client maturity, platform capabilities, and operational constraints.
• Maintains broad awareness of the cybersecurity, SOC, and security analytics technology landscape beyond SIEM alone.
• Contributor to industry groups, thought leadership initiatives, whitepapers, or publications related to SIEM, SOC, or security operations.

Principal Consultant – SIEM

• Drive pipeline generation of services and technologies business to meet or exceed quarterly and annual quota objectives in partnership with the account and domain teams in all areas relating to Offensive Security opportunity
• Follows the Optiv Standardize Sales Operating Processes (SOPs) to achieve consistent success.
• Maintain expert level knowledge of the client’s security environment, business operations, security needs, and risk appetite.
• Identify Offensive Security related security toolset application and determine how they correlate into Optiv’s strategic solutions across the assigned domain and holistic cyber security programs.
• Identify cross-sell and upsell opportunities across clients and Optiv's partner relationships.
• Qualify, lead, and partner with internal colleagues to determine scope, proposal management, and follow through to closure.
• Participate in sales opportunities across Optiv's entire portfolio as it relates to Offensive Security product, services, and/or advisement opportunity.
• Clearly articulate how the necessary elements of Offensive Security technology and Optiv services portfolio meet the specific needs of the client stakeholders at an executive level.
• Stay abreast of industry trends, news, and maintain a broad understanding of the Offensive Security portfolio landscape to facilitate thought leadership, internal and external support, analysis, and guidance to clients and internal Optiv groups.
• Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach to Offensive Security solutions.
• Effectively work with multiple client personas across the executive branch (CxO), as well as other relevant personas to develop Offensive Security product and services, advisement, and security strategy and define roadmaps to execute on Offensive Security strategy-aligned business goals, budgetary spend, and metrics based on return of investment.
• Maintain advisory relationships with key stakeholders at clients by facilitating thought leadership, support, information, and guidance in conjunction with Offensive Security peers.
• Identify and drive security programs to meet client objectives across Offensive Security portfolio solutions and Optiv services including; leading new discussions by leveraging peer and industry network contacts performing requirements analysis, and technology selection criteria coordinating demonstrations and security technology evaluations leading cross organizational solutions leveraging Optiv's portfolio.
• Interface and partner with the internal Optiv teams to align client expectations as it pertains to Offensive Security with the entire Optiv solution portfolio to ensure technology and service implementation and delivery excellence and client satisfaction.
• Identify new and emerging technologies and products for internal enablement and exposure to clients pertaining to Offensive Security integrations with other key partners.
• Promote Optiv’s portfolio and security awareness including our Offensive Security partnership value add at speaking events, partner events, writing industry articles and leveraging social media.
• Maintains a reputation as trusted advisor with clients, partners, peers and cyber community resulting in an influential network of contacts.
• Listen for client feedback and continually share with internal teams to evaluate and cultivate continuous improvement.
• Participate in account planning, forecasting, and pipeline management activities as it pertains to growing Optiv Offensive Security pipeline, closed business, and industry mindshare.
• Participate in managing and prioritizing the proposal process to create business proposals, contracts, and response to RFI/RFP’s.
• Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security specific knowledge through formal education, certification, and other avenues.
• Expert sales techniques; makes connections, facilitates meetings, reads the room, asks probing questions, overcomes objections, gains trust, maintains composure under pressure, positions solutions, and assist in finalization of sale.

Presales Principal Cybersecurity Advisor

• Build trusted, effective and productive relationships with client executives at multiple levels within assigned accounts.
• Lead your team to create a multi-year strategic account management plan based upon identified client business, technology and security goals, coupled with Optiv’s understanding of security trends, threats, and points of view for each assigned account.
• Build a large sales pipeline, ideally 3-4 times assigned targets, within assigned accounts and achieve/exceed gross margin objectives in excess of $3.5M annually.
• Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity.
• Lead a cross-functional team to execute with discipline and in alignment with Force Management principles such as MEDDICC and Command of the Message, among others.
• Effectively communicate Optiv’s value proposition as it relates to security services and technologies expertise and capabilities.
• Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.
• Initiate and/or monitor and mediate all necessary communications between clients, vendors and members of your team (technical, sales, client operations, etc.) within each account.
• Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.

Account Executive – Cybersecurity

Architect

• Support team growth
• Assist with development of IGA plans/roadmaps for customers which will enable them to execute upon strategies.
• Rationalize different security solutions against requirements, risk, and constraints.
• Undertake EIM methodologies/techniques and the interpretation/application of their output in the definition of Security Architectures.
• Provide thought leadership, through participation in industry groups, delivering talks, writing technical and industry specific blogs, vulnerability research, industry PR interviews, and/or contributing to security publications
• Track and monitor current happenings within the security industry relative to the Identity and Access Management space.
• Contribute to internal team building, knowledge transfer, and training activities within the Strategic Consulting team.
• Improve methodologies, tooling, reporting and other processes to improve and enhance inter- and intra-team efficiency, Assist in the development and roll-out of new Strategic Consulting methods and tools.
• Work across Identity to improve outcomes for customers by increasing cross-business offerings and services
• Work with customers to help them articulate and document their business requirements/use cases and understand how those requirements translate into features and functionality.
• Provide oversight on engagements (pending number of engagements where assigned as primary consultant).
• Responsible for 2-6 projects simultaneously (including leadership and knowledge of project and client details).
• Able to deliver and lead other consultants in complex projects.
• Facilitate workshops and assessments in front of large audiences based on experience and knowledge in specific technologies/practices.

Technical Manager – IGA Architect

• Build trusted, effective and productive relationships with client executives within assigned accounts.
• Lead creation of multi-year strategic account management plans, for top accounts, based upon identified client business, technology and cybersecurity goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account.
• Build a large sales pipeline, ideally 4 times assigned targets, within assigned accounts and achieve/exceed assigned gross margin target.
• Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity.
• Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message, among others.
• Effectively communicate Optiv’s value proposition as it relates to security services and technologies expertise and capabilities.
• Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.
• Initiate and / or monitor and mediate all necessary communications between clients, technology partners and members of the extended Optiv team (technical, sales, client operations, etc.) within each assigned account.
• Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.

Senior Account Manager – Cybersecurity

Account Manager

• Own and execute the joint business plan with Google Cloud, including revenue targets, pipeline development, and go-to-market initiatives.
• Develop and drive Google Cloud Marketplace strategies, managing deal registrations and co-sell motions.
• Track, analyze, and report on partnership KPIs including revenue, pipeline, certifications, and specialization attainment.
• Represent Optiv at Google Cloud events including Google Cloud Next, regional summits, and partner advisory councils.
• Serve as Optiv's primary point of contact for Google Cloud's partner sales, channel, and partner engineering organizations.
• Build and maintain executive-level relationships across Google Cloud and strategically position Optiv as a trusted security partner.
• Deliver regular enablement and educational sessions to both Optiv internal teams and Google Cloud field representatives.
• Collaborate with Google Cloud teams to drive lead generation, joint pipeline development, and revenue growth.
• Work closely with Optiv's sales organization to identify, qualify, and advance opportunities leveraging Google Cloud technologies including Security Operations, Security Command Center, and Google Threat Intelligence.
• Manage Google partner incentive programs, Market Development Funds (MDF), and deal registration processes to maximize partner investment.
• Develop and deliver training programs to equip Optiv sellers and technical teams with the ability to confidently position Google Cloud's cybersecurity portfolio.
• Partner with Optiv's marketing team on co-branded campaigns, thought leadership content, and joint demand generation activities.
• Coordinate with Optiv's delivery and engineering practices to ensure alignment on scalable Security Operations, incident response, SecOps transformation, and cloud migration offerings powered by Google Cloud.

Partner Manager

• Oversee and coordinate all aspects of Optiv's relationship with assigned partners
• Ensure Optiv is maximizing overall profitability using partner reseller programs, including reseller discounts through deal registration, rebate programs, MDF and favorable financial terms
• Drive all contract negotiations with partners alongside the Optiv Legal team including reseller and service agreements
• Prepare and present required data for Executive Business Reviews for Optiv Leadership as well as regular cadence meetings with assigned partners
• Work with partner to identify new areas of opportunity for Optiv growth and mutual success and develop business plans that include: Strategy to initiate and build growth and awareness within Optiv Sales; Identifying opportunities to develop service offerings using partner technology programs to drive demand in conjunction with the Optiv Marketing teams
• Work in conjunction with the Optiv Partner Operations team, to ensure all program information is up to date in Sales Force including, maintaining field partner rosters, managing Partner contacts, maintaining Partner certifications along with any other partner information relating to the partnership
• Function as the go to point of escalation and control for issues and conflicts of all levels of the relationship
• Act as a partner advocate to all Sales Areas nationally for the assigned Partner(s)
• Manage Optiv’s presence on partner websites
• Perform other duties as assigned

Senior Partner Manager

• Actively participate in the Field Center of Excellence and position Optiv services and our key Data protection and AI technology partners and their products to deliver value to clients.
• Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach.
• Effectively work with multiple client personas across the security team, as well as other relevant personas to develop security strategy and define roadmaps to execute on security strategy aligned business goals, budgetary spend, and metrics based on return of investment.
• Maintain advisory relationships with key stakeholders at clients by facilitating thought leadership, support, information, and guidance in conjunction with sales partners.
• Maintain strong working relationships with relevant Optiv technology partners, based on client spend, and Optiv focus.
• Design and solution complete security programs to meet client objectives across technology and services including; facilitating new discussions by leveraging peer and industry network contacts, performing requirements gathering analysis, and technology selection criteria coordinating demonstrations and security technology evaluations.
• Interface and partner with the internal Optiv teams, particularly service delivery liaisons, to align client expectations with the entire Optiv solution portfolio to ensure service delivery excellence and client satisfaction.
• Listen for client feedback and continually share with internal teams to evaluate and cultivate continuous improvement.
• Participate in account planning, forecasting, and pipeline management activities.
• Participate in managing and prioritizing the proposal process to create business proposals, contracts, and respond to RFI/RFP’s.
• Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security specific knowledge through formal education, certification, and other avenues.

Cybersecurity Advisor – Data Protection, AI

• As an Account Manager, responsible for selling Optiv security services and security technology solutions.
• Own and coordinate all aspects of the sales cycle within assigned accounts.
• Build and execute a multi-year strategic account management plan.
• Maintain collaborative and effective internal communications with Optiv team members.
• Engage clients to understand their business, technology and security goals, as well as expectations of Optiv in support of attaining those goals.

Account Manager – Cybersecurity

Supply Chain

• Responsible for administrative duties within the IT asset management, procurement and inventory management functions - this includes purchasing, allocating and tracking all IT-issued hardware and software.
• Responsible for timely ordering of equipment to maintain established inventory levels of various IT equipment.
• Serve as the IT vendor liaison.
• Assist with reviewing and maintaining records and databases containing information regarding licenses, warranties, and service agreements for Optiv’s hardware and software.
• Minimize organizational costs through product standardization and tracking.
• Track quality throughout the product lifetime.
• Coordinate and execute various IT related projects.
• Share experience, knowledge, and ideas with management and co-workers to promote an effective and comfortable team based environment.
• Perform related tasks as assigned by management.