Optiv

Security Engineer

• Drive the generation services and technologies business to meet or exceed quarterly and annual quota objectives in partnership with the account and domain teams.
• Maintain advanced knowledge of the client’s security environment, business operations, security needs, and risk appetite.
• Identify their security concerns and how they correlate to Optiv’s strategic solutions across the assigned domain and holistic cybersecurity programs.
• Identify cross-sell and upsell opportunities across clients and Optiv's partner relationships.
• Qualify leads and partner with internal colleagues to determine scope, proposal management, and follow through to closure.
• Participate in sales opportunities across Optiv's entire portfolio.
• Clearly articulate how the necessary elements of the Optiv technology and services portfolio meet the specific needs of the client stakeholders at a senior leadership level.
• Stay abreast of industry trends, news, and maintain a broad understanding of the security landscape to facilitate thought leadership, support, analysis, and guidance to clients and internal Optiv groups.
• Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach.
• Effectively work with multiple client personas across the security leadership team, as well as other relevant personas to develop security strategy and define roadmaps to execute on security strategy aligned business goals, budgetary spend, and metrics based on return of investment.
• Actively participate in the Field Center of Excellence and position Optiv services and our key Network/SASE/OT technology partners and their products to deliver value to clients.
• Maintain advisory relationships with key stakeholders at clients by facilitating thought leadership, support, information, and guidance in conjunction with sales partners.
• Identify and drive complete security programs to meet client objectives across technology and services including; driving new discussions by leveraging peer and industry network contacts performing requirements gathering analysis, and technology selection criteria coordinating demonstrations and security technology evaluations drive cross organizational solutions leveraging Optiv's portfolio.
• Interface and partner with internal Optiv teams, particularly service delivery liaisons, to align client expectations with the entire Optiv solution portfolio to ensure service delivery excellence and client satisfaction.
• Identify new and emerging technologies for internal enablement and exposure to clients.
• Promotes Optiv’s portfolio and security awareness at speaking events, partner events, and leveraging social media.
• Builds a reputation as trusted advisor with clients, partners, peers and cyber community resulting in an influential network of contacts.
• Listen for client feedback and continually share with internal teams to evaluate and cultivate continuous improvement.
• Participate in account planning, forecasting, and pipeline management activities.
• Participate in managing and prioritizing the proposal process to create business proposals, contracts, and respond to RFI/RFP’s.
• Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security specific knowledge through formal education, certification, and other avenues.
• Advance sales techniques; makes connections, facilitates meetings, reads the room, asks probing questions, overcomes objections, gains trust, maintains composure under pressure, positions solutions, and assist in finalization of sale.

Cybersecurity Advisor – Network, SASE, OT

Project Manager

• The Project Manager leads and directs multiple projects under the guidance of Project Management Office (PMO) leadership.
• Project Managers aggressively drive projects from inception to completion, identify and document project requirements, support clients on various information security initiatives, keep all stakeholders apprised of project and budget status, and manage issues to resolution.
• Project Managers are responsible for all aspects of the project over the entire life (initiation, plan, execute, control, close) with focus on the management of project risk and forecasting challenges and devising strategies to overcome and compensate.
• The Project Manager shall have the skills necessary to drive project progress across multiple stakeholders and levels of oversight with assurance on maintaining progress, timeliness, and effective resource utilization ensuring a minimum of 40 hrs billed per week be each delivery resource.
• The Project Manager shall have the ability to develop strategic project delivery plans, detailed schedules, compensating project controls, cost forecasting, risk management, issues forecast and resolution planning, resource burn-rate analysis, forecasting, and reporting, and daily task management.
• The Project Manager is accountable for the progress of the project; and drives timelines by creating and maintaining schedules (including key deliverables, milestones, and dependencies), understanding the deliverables and the progress toward each milestone, identifying and managing issues, risks, and other potential delays ahead of time, and identifying and driving resolution of all project related risks and issues.
• Actively monitor the project budget, burn rates, milestones, and deliverables to ensure the timely, uninterrupted, and delay-free completion of the project.
• Coordinate and facilitate internal and external planning and project status meetings. Identify, assess and track potential risk issues and create the appropriate mitigation plans into the overall project initiatives Assure overall project and service offering quality and consistency through the sound application of methodologies, standards, templates, and other approved delivery requirements.
• The Project Manager will routinely report to a Program Manager on cross-capability projects and collaborate with peers during the execution of a project to track dependencies, project issues and potential risks.

Security Operations

• Independently lead multiple concurrent technical engagements, driving high-quality, efficient, and timely outcomes across client environments
• Translate customer business requirements into specific features and functionality
• Facilitate and lead client business review sessions through direct meetings and strong relationships with key client contacts, ensuring alignment with evolving security priorities and business objectives
• Work closely with engagement leads to develop plans, roadmaps and strategy execution programs
• Maintain responsibility for simultaneous projects (leading, project knowledge and client details)
• Rationalize security solutions against requirements, risks, constraints and strategic client objectives.
• Assist in the documentation of business requirements, use cases and investment return "value" achievement plans.
• Contribute or lead pre-sales and post-sales engagements as a key technical focal point.
• Use background experience in a large enterprise environment to analyze security event data for attack patterns and understand attacker tactics.
• Contribute in a technical capacity to business proposals, contracts and requests for information/proposals.
• Identify and communicate cross-sell and up-sell opportunities across AFC services.
• Support information security projects from inception to completion.
• Assist with designing and documenting work processes for the delivered solution.
• Working experience with Threat intelligence teams to be able to interpret IOC’s and use them efficiently for alerting.
• Understanding of monitoring devices such as firewalls, network and host-based intrusion detection systems, web applications, AV, WAF, Proxy and operating system logs.
• Create technical documentation around the content deployed to the SIEM.
• Ability to recognize patterns and inconsistencies that could indicate complex cyber-attacks.
• Perform formal Architectural Review.
• Create custom rules/rule modifications and custom reports/ report modifications as needed.
• Assist with platform configurations, detection logic, automation improvements.
• Build and develop relationships with internal and external stakeholders.
• Effectively delegate and ensure timely completion of all open tickets with client.
• Assist with Identifying and assessing project risk.
• Build appropriate mitigation plans into the overall project initiatives.
• Assist in overall service offering quality and consistency, including SOC operations and platform engineering quality.
• Assist in the Validation of the scope of the offering and of the project.
• Represent Optiv Security in customer meetings.
• Meet regularly with team to aid in identifying issues and strategies.
• Assist in actively monitoring deliverables and open tickets.
• Support projects across various functional groups, communicating impacts.
• Establish communication plans to facilitate core project team coordination and to provide status to management and extended project team members.
• Assist project management on assigned projects to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.
• Assist in Identifying and prioritizing opportunities for using project and program management to achieve the goals of the enterprise.
• Maintain working relationships with subject matter experts and personnel across the organization.
• Perform other duties as assigned.

Cyber Operations Advisor

Engineer

• Ensure that the Security Operations Team will have a pristine inventory of Assets within a complex Hybrid enterprise environment.
• Play a crucial role in providing the necessary information to the Automation and SIEM teams for correct enchainment and enablement of Advanced SIEM Detections, and the automation that goes with it.
• Responsible for Axonius platform maintenance and data onboarding, along with monitoring of the system itself.
• Contribute to several key areas with the Security Operations Team, providing SME knowledge in Assets, Inventory and Collection of Data.
• Possess strong verbal and written communication skills, and deliver high-quality results in a fast-paced environment.
• Enjoy working closely with peers in a group of very talented engineers.

Senior Axonius Engineer

• Serve as a primary responder for AFC customer systems, taking ownership of client configuration issues and tracking through resolution.
• Act as a point of escalation for junior level Engineers and provide guidance and mentoring.
• Advise best practice on SIEM/MDR/SOAR products to both technical and relatively non-technical personnel.
• Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies.
• Implement and configure SIEM/MDR/SOAR software and appliance-based products in large enterprise and Government environments.
• Develop and maintain security content and reporting.
• Perform knowledge transfers to clients regarding security and system configuration awareness.

Senior SecOps Engineer

Customer Success Manager

• Own and coordinate all aspects of the sales cycle within assigned accounts
• Build and execute account management plans to drive sales velocity
• Expertly communicate the value proposition of Optiv’s cybersecurity technologies, services, and expertise
• Build and maintain strong relationships with clients and key executive stakeholders
• Maintain a 90% renewal retention rate and consistently achieve assigned sales goals and quotas
• Act as a liaison between clients, vendors, technical teams, and internal stakeholders
• Manage and support recurring renewal and maintenance contracts
• Proactively generate renewal quotes, process orders, and assist with pricing strategies
• Determine gross margin objectives and recommend optimal pricing approaches
• Educate clients on contractual terms, renewal timelines, product updates, upcoming launches, and financing options
• Assist in selling master renewal programs across the client base
• Manage assets, contracts, RMAs, and renewal touchpoints throughout the contract lifecycle
• Monitor and mediate client communications to ensure satisfaction and issue resolution
• Identify upsell opportunities including refreshes, add-ons, and services
• Assist with client business reviews, satisfaction assessments, and identification of pain points
• Coordinate technical resources for product demonstrations and proof-of-concepts
• Aggregate system and performance data for client presentations and reporting
• Provide ad hoc reporting and support Optiv initiatives as required
• Ensure compliance with all company policies and standards

Client Success Specialist – Commercial Sales

• Drive revenue and increase market share in a defined set of accounts, resulting in the acquisition of new customers
• Develop a territory execution plan to meet or exceed quarterly revenue and new customer targets using a defined target prospect list
• Research & qualify prospects using business development strategies and completing field based sales activities
• Manage numerous accounts concurrently & strategically
• Personally create new leads and relationships with prospects and customers
• Become an expert at articulating OPTIV’s unique value proposition.
• Learn OPTIV’s extensive catalog of service offerings and the local practice leaders who can assist assessing customers needs and fitting services to match them.
• Build trusted, effective and productive relationships with technical, financial and executive decision makers within assigned accounts.
• Create Account Plans for new clients based upon identified business, technology and security goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account.
• Build a sales pipeline to ideally 3 times assigned targets.
• Manage current and multi-quarter forecasts with a high degree of accuracy, currency and integrity.
• Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message.
• Build strong, collaborative and productive relationships with technology partners and their respective sales personnel
• Facilitate all necessary communications between clients, technology partners and members of the extended Optiv team within each assigned account.
• Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities.

Acquisition Account Manager – Cybersecurity

• This position will be based in Memphis, TN.
• As a Client Manager (CM) you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts (typically less than 20) within a geographic territory.
• You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts.
• You'll identify and understand your client's core security concerns and how they correlate to Optiv solutions that mitigate these cybersecurity risks.
• You'll bring together appropriate Optiv technical, services and leadership personnel to collaborate with your top account client leadership to refine and/or build a security strategy.
• You'll engage clients with a heightened focus on ever-enhancing client satisfaction.

Account Manager – Cybersecurity Sales

Marketing

• The Sr. Manager, Regional Marketing Programs role oversees the Regional Marketing Programs team, consisting of Regional Marketing Programs Managers and three Regional Marketing Programs coordinators.
• Responsible for managing all regional marketing programs, including Optiv-led strategic solution-focused roadshows, account-targeted programs, regional conferences and professional associations, targeted field activities, webinars, strategic roundtables, and partner events.
• Collaborate with the Sr. Director of Marketing Programs and Client Experience to devise comprehensive strategic regional marketing plans.
• Develop strategic regional marketing programs, aligned to Optiv solutions, and lead the regional marketing team in their execution.
• Partner with Sales GTM team, AVPs and Regional Sales Directors to understand their business needs and create marketing activities that align with national objectives and regional goals and priorities.
• Assess challenges of the field and Regional Programs Managers and create solutions to address those challenges.
• Manage the post event/campaign/activity debrief process to determine effectiveness of each regional marketing program.

Senior Manager, Regional Marketing Programs

Account Manager

• As an Account Manager, you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts within a geographic territory (Dallas or Houston).
• You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts.
• Development of a multi-year strategic account management plan for your top accounts is a core responsibility for the CM.
• You'll identify and understand your client's core security concerns and how they correlate to Optiv solutions that mitigate these cybersecurity risks.
• Bring together appropriate Optiv technical services and leadership personnel to collaborate with your top account client leadership to refine and/or build a security strategy.
• Develop and propose solutions to address client security needs, including large and complex solutions comprised of security management consulting, hardware and software security technologies, advisory, implementation and support services, and managed security services.
• Establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.
• Engage clients with a heightened focus on enhancing client satisfaction through regular reviews of goals, expectations and progress with your top clients quarterly.

Account Manager – Enterprise

Risk

• Comfortable delivering independent work or takes the engagement lead for complex projects
• Acts as engagement escalation point to assist other delivery team consultants
• Work closely with clients to define, build and implement security leading practices
• Conduct risk assessments, security readiness audits, gap analysis with compliance and regulatory frameworks
• Assess compliance with industry standards and regulatory frameworks, such as, NIST 800-171/53, ISO 27001, COSO, CMMC, HIPAA, PCI, or some combination of these
• Assist clients in developing risk management frameworks and mitigation strategies
• Provide third-party risk assessments to evaluate client’s supply chain, key vendors
• Support the design and implementation of cybersecurity policies, procedures, and governance frameworks
• Develop and refine security strategy assessments, security program plans, and POA&M
• Translate security operational and technical risks into business implications with recommendations for stakeholders
• Conduct workshops, stakeholder interviews, security awareness sessions and presentations with key client stakeholders
• Collaborate with Principal Consultants and Technical Managers to support client objectives
• Maintain clear documentation and reporting for security findings, analysis and recommendations
• Stay updated on emerging cybersecurity, risk management, key technologies and regulations
• Contribute to thought leadership through research, whitepapers and presentations
• Effectively provide knowledge transfer and post-production support activities as necessary

Senior Consultant – QSA, Risk and Strategy

Analyst

• Perform advanced price benchmarking analysis to assess quote competitiveness, uncover margin leakage, and guide strategic pricing decisions.
• Evaluate pricing strength against competitive intelligence, leveraging internal and external data sources to sharpen our market position.
• Analyze large, complex deals and recommend pricing adjustments, structural changes, or vendor alternatives to improve profitability and win probability.
• Build and refine analytical models to support pricing guidance, scenario planning, and sales decision-making.
• Partner with Sales and Client Operations teams to influence quote strategy and pricing configuration on high-value deals.
• Lead or participate in executive deal reviews with clear, data-driven recommendations on pricing and risk mitigation.
• Establish scalable pricing intelligence processes and improve turnaround time through smarter workflows and automation.
• Contribute to strategic projects that enhance the deal desk’s role as a driver of revenue growth and margin expansion.

Senior Deal Desk Analyst

Manager

• Responsible for the planning and allocation of Services professionals including more complex, multi domain, and multi-vendor resourcing.
• Requires collaboration within the Resource Management Office (RMO) organization and across various departments.
• Possess a deep understanding of Resource Management Best Practices, Project Requirements, Employee Skillsets to Support and Deliver Optiv Solutions, Cost / Gross Profit (Rate cards, Margins, etc.)
• Identify opportunities, gaps and areas for improvement.
• Coordinate the placement of in-house professionals and third-party contractors across multiple Security Services.
• Facilitate the fulfillment of staffing requests and prioritizing resource requests.
• Maximize utilization and increase visibility of availability.
• Assess skills/certifications against pipeline, business needs and market trends.
• Support the tactical functions associated with the collection and maintenance of resource and project data used to support resource management.
• Ensure FTE and/or third-party staffing needs are filled in a timely manner.
• Develop career progression plans with stakeholders.
• Coordinate candidate sourcing, interviewing and onboarding of subcontractors.
• Provide Tier 1 (basic) escalation support.
• Provide process KPI data and metrics.
• Mentor & train team members.
• Solicit vendor performance feedback.
• Schedule and advise Practice Leaders on the identification and assignment of services team members and subcontractors.
• Review schedule data proactively to maintain timelines, accuracy, and completeness.

Resource Manager

Recruitment

• Execute Optiv’s Talent Acquisition strategy in support of company growth initiatives, goals and values.
• Integral partner in helping to acquire key talent using a variety of methodologies: cold calling, emailing, and communicating through professional and Internet/Social Networks (i.e. LinkedIn and other tools).
• Manage Talent Acquisition processes for client groups, attracting qualified candidates and matching them to the jobs for which they are best suited.
• May assist in mentoring/training new team members in Talent Acquisition
• Collaborate with HR Business Partners and Compensation teams to ensure best in class practices with internal candidate identification and career progression plans.
• Lead kick-off meetings with Hiring Managers to confirm job requirements for roles, including job duties, qualifications and skills, timeline to hire, and potential sourcing strategies.
• Create compelling job postings that convey the requirements of the role and support the employment and business segment brand while following employment law and local/country specific legislation.
• Partner with Hiring Managers throughout the selection process while providing hiring and offer recommendations.
• Facilitates offer negotiation process and extends formal offer.
• Ensure a positive candidate experience with timely and clear communication throughout the hiring process; cultivates relationships with strong pipeline candidates in anticipation of future critical roles.
• Provide expert guidance, facilitation, and collaboration to recruit, identify, select, orient, and retain highly skilled and diverse candidates to Optiv’s commitment to a diverse culture.
• Build innovative plans to ensure pipeline for talent is met including and not limited to college programs, programs with industry associations, and internships or job rotation plans.
• Earn the confidence and trust of others; deliver on commitments; demonstrate high standards of ethical conduct; and protect confidential information.
• Promote and build on the Optiv Employment Brand
• Other responsibilities as assigned

Senior Talent Acquisition Partner – Sales

• Assist with TPRM operational, project management, and reporting tasks.
• Streamline and standardize existing TPRM processes for efficiency and scalability.
• Document internal TPRM processes and update applicable knowledge base articles.
• Report weekly program updates to stakeholders and maintain accurate documentation of standardized processes.
• Proactively manage and organize email inbox to ensure timely responses and prioritization.
• Strong organizational skills with the ability to multi-task, think creatively, and provide research-driven solutions.
• Ability to proactively manage and organize email inbox to ensure timely responses (~within 60 mins or less) and prioritization.
• Collaborate with internal and external stakeholders to support TPRM processes across teams in various geolocations.
• Report weekly program updates to stakeholders and maintain documentation of standardized processes.
• Strong communication and documentation skills.