Optasia

Artificial Intelligence

• Lead R&D initiatives of AI credit models and methods; credit scoring, credit decisioning, fraud, risk monitoring, collection, etc.
• Manage the planning and execution of AI initiatives.
• Find and prioritize AI use cases that can improve performance.
• Collaborate with other departments like business, product, operations and engineering to integrate AI effectively.
• Provide expert support and guidance to all stakeholders.
• Establish a high-performing team by developing the team's strategy, defining objectives, and aligning responsibilities with broader organizational goals.
• Establish AI governance and ensure compliance.

Head of AI, Fintech

Manager

• Take full ownership of the project delivery. This includes requirements gathering & design, technical delivery, quality assurance and go to market activities.
• Ensure that all projects are delivered on-time, within scope and budget.
• Assist product management team in developing service description and project scope.
• Create and maintain a high level and detailed level project plan in line with company standards.
• Perform pro-active risk management, to identify and remediate risks in an early stage.
• Clear and accurate reporting to all stakeholders throughout the project, reporting progress against the project plan.
• Ensure company processes and best practices are enforced during the execution of your project.
• Manage and support multiple internal and external departments during project lifecycle.
• Collect, manage and communicate to all stakeholders any technical requirements and solution specifics
• Actively participate in the project acceptance phase
• Build and maintain strong relationships with key internal and external stakeholders
• Mentoring and participating in the development of the project delivery team

Project Delivery Manager, Fintech

Systems Engineer

• Administer and maintain Linux systems (Red Hat and Debian) across production and staging environments.
• Perform regular patching, system updates, and security hardening.
• Manage and monitor system performance using Nagios, Grafana, and related tools.
• Support and maintain applications including Passbolt, DNS, FreeIPA, Radius, Jenkins, and Red Hat Satellite.
• Handle incident management, troubleshooting, and root cause analysis to ensure system reliability and uptime.
• Participate in operations & maintenance tasks and system improvement initiatives.
• Track and manage licenses, End of Support, and End of Life for Linux assets and software.
• Collaborate with cross-functional teams to support infrastructure and authentication services.
• Maintain accurate documentation for configurations, changes, and operational procedures.

Linux Systems Engineer, Fintech

Engineer

• Lead the Backup and Disaster Recovery team and provide technical and operational direction.
• Design, implement, and maintain backup, retention, and disaster recovery policies across all environments.
• Manage configuration, operations & maintenance (O&M), and incident handling for backup and DR systems.
• Oversee and optimize backup and restore processes for Veeam, Barman, and NiFi environments.
• Coordinate DR operations using VMware vRealize Automation (VRA) and related VMware tools.
• Conduct and document regular backup and DR tests, ensuring data integrity and recovery readiness.
• Develop metrics, dashboards, and reports to monitor backup success rates, storage utilization, and SLA compliance.
• Collaborate with cross-functional teams (Infrastructure, Application, and Security) to align backup and DR strategies with business needs.
• Ensure adherence to regulatory, compliance, and resilience requirements.
• Mentor and develop team members, fostering a culture of reliability and continuous improvement.

Backup Engineer, Team Leader – Fintech

Infrastructure Engineer

• Lead the Hardware & Virtualization team to ensure operational excellence, capacity optimization, and service continuity.
• Oversee management of servers, storage systems, and VMware environments.
• Define and enforce infrastructure configuration standards and documentation practices.
• Perform capacity planning for on-premise and third-party hosted environments, including sizing for upgrades and new deployments.
• Manage incident resolution, O&M activities, and escalation with vendors or support providers.
• Supervise firmware and ESXi upgrades, ensuring minimal downtime and rollback preparedness.
• Maintain accurate inventory management through tools such as Device42 and SSMC.
• Track End of Support and End of Life for hardware and coordinate timely replacements or migrations.
• Administer support contracts and ensure SLA compliance with vendors and service providers.
• Collaborate with cross-functional teams to deliver migration projects and infrastructure improvements.
• Provide leadership, mentoring, and technical guidance to team members.

IT Infrastructure Engineer, Team Leader, Fintech

Controller

• Oversee preparation of monthly, quarterly, and annual financial statements in accordance with IFRS and JSE regulations.
• Ensure timely submission of financial disclosures, circulars, and pre-listing statements as required by the JSE.
• Coordinate external audits and liaise with auditors, regulators, and internal stakeholders.
• Lead the annual budgeting process and rolling forecasts.
• Monitor actuals vs. budget and provide variance analysis with actionable insights.
• Manage the general ledger, cost centers, and intercompany transactions.
• Oversee cash flow management, working capital optimization, and treasury operations.
• Implement and monitor internal controls to mitigate financial risks.
• Maintain a risk schedule for provisions and balance sheet items.
• Provide financial analysis to support investment decisions, M&A activity, and board-level reporting.
• Collaborate with cross-functional teams to align financial strategy with business objectives.

Financial Controller, Fintech

Account Manager

• Define and deliver Optasia’s M&A strategy in alignment with the company’s growth and diversification objectives.
• Identify and evaluate acquisition and investment opportunities in fintech, telco, and adjacent digital sectors (e.g., data, payments, embedded finance).
• Lead end-to-end transaction execution — from origination and assessment to due diligence, negotiation, and closing — in coordination with Finance, Legal, and external advisors.
• Manage all internal and external stakeholders throughout the process, ensuring timely alignment and decision-making at each stage.
• Develop investment proposals and materials for Executive Committee and Board approval, clearly articulating the strategic and financial rationale.
• Oversee post-acquisition integration planning, ensuring delivery of synergies and operational alignment.
• Maintain structured governance across the transaction process — including documentation, progress tracking, risk identification, and clear handovers to operational teams.
• Lead Optasia’s global strategic partnership agenda — developing alliances that strengthen the company’s commercial reach, product portfolio, and technology ecosystem.
• Identify, structure, and negotiate partnerships with mobile network operators, financial service providers, and technology enablers, ensuring strategic and commercial alignment.
• Define and maintain the partnership strategic roadmap, including prioritization of opportunities and execution timelines.
• Manage SteerCo meetings for key partnerships — setting agendas, consolidating inputs, reporting progress, and ensuring follow-up on agreed actions.
• Coordinate with Commercial, Product, Finance, and Legal teams to translate partnership frameworks into actionable delivery plans and measurable outcomes.
• Track and monitor ongoing strategic engagements to ensure performance, impact, and compliance with agreed milestones.
• Embed clear governance and communication processes to ensure transparency and alignment across internal teams and partners.
• Continuously monitor market trends, competitor activity, and investment movements across fintech, telco, and adjacent sectors to inform Optasia’s M&A and partnership pipeline.
• Build and maintain a structured market and target database, tracking relevant developments, potential acquisition targets, and partnership opportunities.
• Partner with the Strategy and Finance teams to assess opportunities using both strategic and financial criteria.
• Prepare regular updates, reports, and briefing materials for the CSO, CEO, and Board, summarizing progress, risks, and recommendations.
• Maintain strong external networks across investment banks, advisory firms, and industry partners to identify emerging opportunities and insights.

Director of M&A and Strategic Partnerships – Fintech

Customer Support

• Addressing and resolving end-customer issues, concerns, or complaints related to the company’s Fintech services
• Understand the unique business requirements and challenges of each client to tailor support solutions accordingly.
• Adhere to and manage SLAs established with business partners to meet their expectations regarding issues Response and Resolution times
• Collaborating with other internal teams, to escalate and resolve more complex customer-related issues
• Maintaining proper documentation for Customer Care issues
• Providing feedback to the team’s management based on recurring customer issues
• Work with ticket management platforms for logging and tracking of issues

Customer Care Engineer, Fintech

Sales Operations Manager

• Lead and manage the global Sales Operations function, ensuring alignment with Optasia’s strategic objectives and revenue goals.
• Drive robust forecasting processes at both strategic and tactical levels.
• Develop, consolidate, and present quarterly forecasts with high accuracy.
• Maintain rolling weekly outlooks and pipeline reviews to ensure short-term visibility.
• Own the sales incentive scheme (SIP), including design, administration, performance tracking.
• Prepare and monitor Sales Plans in line with corporate vision, market opportunities, and revenue targets.
• Establish and oversee sales governance frameworks, including Business Intelligence & Operations (BIO) reporting.
• Develop and deliver regular reporting for senior leadership on sales performance.
• Own and manage the Business Intelligence & Operations (BIO) reporting pack.
• Monitor sales productivity metrics, pipeline health, and conversion ratios.
• Standardize and continuously improve global sales processes.
• Drive adoption and optimization of CRM systems to enhance accuracy and transparency.
• Partner with Finance, Marketing, and Product & Technology for alignment.
• Build, lead, and mentor a high-performing Sales Operations team across multiple geographies.

Sales Operations Director, Fintech

Sales

• Develop and execute a comprehensive sales strategy for the Far East Asia region to achieve revenue growth and market expansion goals.
• Identify opportunities and new verticals for Optasia’s products and services, driving adoption across diverse markets.
• Build and maintain strong relationships with key stakeholders, including clients, partners, and regulators.
• Lead and manage the regional sales team, ensuring alignment with company objectives and fostering a high-performance culture.
• Collaborate with product, marketing, and operations teams to ensure the successful delivery of solutions tailored to client needs.
• Monitor market trends, competitive landscape, and regulatory developments to inform strategy and maintain Optasia’s competitive edge.
• Represent Optasia at industry events, conferences, and forums to enhance brand visibility and thought leadership.
• Prepare and present regular sales performance reports to the executive leadership team, highlighting key achievements and areas for improvement.
• Work cross divisions to prepare all the needed documents as: Presentations, Business Cases, Service Descriptions, or any other document.

Vice President of Sales – Far East Asia, Fintech

Full-stack Engineer

• Involved with analysis, design, development, and maintenance of the microloan provisioning platform
• Handle millions of loan transactions daily
• Focus on efficiency, performance, and quality in software development
• Work with a technology stack including Spring, JMS, REST Web Services, Hazelcast, Postgres, Kafka, Elastic, Docker Swarm, Red Hat Linux
• Be eager to learn and contribute to the product

Senior Software Engineer, Fintech

Director

• Lead the business analysis and campaign management team and report to the COO
• Responsible for detailed revenue financial analyses and business modelling, budgeting, rolling forecasting and development of long term 3-5 years business models in alignment with Finance
• Monitor revenue performance and analyse versus budget and forecasts
• Ensure operational performance meets technical and data criteria to secure service revenues and recoveries
• Implement analytical approaches and methodologies for financial service monitoring and service segments (enhancements, channels, campaigning, etc.)
• Interpret analytical results and KPIs and translate into initiatives and recommendations for revenue/business improvements
• Present reports to management for decision making and strategic planning
• Compare financial performances of all services and establish KPIs/benchmarks
• Manage and report operational KPIs and OKRs on a Monthly, Quarterly and Annual basis
• Collect and analyze external market data to provide benchmarks and business insights
• Continuously monitor services’ financial performances and identify risks and underperformances early
• Monitor data integrity and initiate data-validation sessions to optimize profiling/scoring models
• Provide data analyses and KPIs on subscriber behavior and initiatives to influence and improve adoptions through campaigns and customer journey reviews
• Provide business insights and roadmaps to senior management around financial modelling, forecasts and profitability and develop internal processes for Exco monthly reports
• Evaluate business cases to support new investment and strategic decisions
• Automate and standardize metrics, KPIs and reporting to ensure a single source of truth while empowering managers and users

Director, Business Analysis

Recruitment

• Manage end-to-end recruitment for assigned roles, including sourcing, screening, interviewing, and offer coordination
• Draft and publish job descriptions and job postings across various platforms
• Schedule and coordinate interviews with candidates and hiring managers
• Liaise with hiring managers to understand role requirements and ensure alignment throughout the recruitment process
• Conduct candidate interviews (phone/video/onsite) as part of the selection process
• Collaborate with external recruitment agencies when needed to build strong candidate pipelines
• Build and maintain recruitment metrics, reporting on hiring progress and performance
• Support employer branding initiatives, including career fairs, campus recruitment, and networking events
• Support ad-hoc Global People Operations projects and office-related tasks

Talent Acquisition Associate, Fintech

Financial Planning and Analysis

• Participate in all accounting functions and month-end closing processes in cooperation with our statutory accountants
• Record financial transactions in SAP and ensure reconciliation with the statutory accounts and intercompany balances
• Overview of taxes and other statutory submissions in cooperation with outsourced tax consultants
• Manage the cash flow of the local company and ensure timely collections and timely vendor payments
• Handle intercompany invoicing and ensure a smooth cash flow process
• Support in the controlling process of group subsidiaries and in the monthly group invoicing processes
• Participate in the preparation of financial statements and support the audit process through the preparation of reports and deliverables
• Assist in special (ad hoc) projects as assigned and provide actionable insights
• Coordinate with all relevant stakeholders to ensure that all required procedures will be properly performed
• Other tasks assigned by the manager

Financial Accountant, Fintech

Project Manager

• Coordinates closely a deliverable’s execution, while taking responsibility for planning the management of scope and schedule
• Monitors and controls each sub-team’s deliverables
• Manages planned and unplanned changes, risks and issues to ensure rapid delivery and greater predictability
• Coordinates stakeholders’ involvement to keep them apprised of progress and address their needs, both internal as with the client, mainly MNO’s
• Shifts in priorities from senior leadership by ensuring members retain focus to handle changes with minimal disruption to productivity
• Performs reporting as needed.

Project Coordinator, Fintech

Security Engineer

• Lead the design, implementation, and optimization of complex systems and networks for scalability, security, and performance
• Take ownership of system architecture decisions, guiding long-term infrastructure strategy and roadmaps
• Act as a technical authority during critical incidents: diagnose, troubleshoot, and resolve complex production issues under pressure
• Drive automation across infrastructure to eliminate manual tasks and improve reliability
• Establish and enforce system hardening, compliance standards, and security best practices (NIST, CIS, OWASP)
• Mentor and support junior and mid-level engineers, fostering a culture of technical excellence
• Partner with stakeholders to align infrastructure capabilities with business requirements
• Evaluate and introduce new technologies that enhance system performance and resilience
• Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure
• Participate in technical research and development to enable continuing innovation within the infrastructure
• Ensure system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners

Senior Systems and Security Engineer, Fintech

QA Engineer

• Work closely with software development team to validate products, verify defect resolutions, and record defects
• Review requirements, specifications, and technical design documents and provide timely feedback
• Develop structured test plans and test cases for comprehensive testing
• Execute manual (white box, black box) and automated tests including smoke, sanity, and regression
• Identify, document, and track bugs and report on test results
• Automate test cases to improve testing efficiency
• Support User Acceptance Testing (UAT) with clients and investigate live environment issues alongside clients
• Collaborate with Project Delivery and Account Managers to ensure timely, quality releases

Quality Assurance Engineer, Fintech

• Prepare and maintain accurate journal entries, management accounts, and tax filings
• Reconcile financial positions and transactions with banks, mobile network operators, and technology partners
• Ensure proper application of direct and indirect taxes, including VAT, withholding tax, and corporate tax
• Manage foreign exchange acquisition and optimize FX exposure to support efficient fund repatriation to headquarters
• Coordinate intercompany transactions and accounts with the group finance team
• Ensure full compliance with Ghanaian financial regulations, tax laws, and fintech-specific reporting requirements
• Lead financial planning and analysis to support business growth and risk mitigation
• Participate in group reporting processes, including consolidation, variance analysis, and KPI tracking
• Support audit processes, both internal and external, and maintain robust internal controls
• Liaise with local banks, regulators, and auditors to ensure smooth financial operations
• Collaborate with headquarters finance and treasury teams to align cash flow, reporting, and strategic initiatives

Finance Manager, Fintech

• Coordinate and manage reconciliation of MFS services across company territories ensuring accuracy and completeness
• Oversee invoicing process for MFS services, ensuring timely and accurate billing to clients and partners
• Ensure compliance with financial services regulations across serviced territories and assess regulatory changes
• Coordinate with internal teams (finance, legal, operations) and external stakeholders (clients, partners, auditors)
• Prepare and present financial reports (monthly, quarterly, annual) to the MFS Finance Director and senior management
• Identify and mitigate financial risks related to MFS operations and implement internal controls
• Assist in budgeting and financial forecasting for the MFS department and provide variance analysis
• Monitor liquidity levels to ensure the company can meet financial obligations
• Maintain thorough and organized documentation of all financial activities and decisions related to MFS services

Financial Operations Manager, Fintech

Solutions Engineer

• Work closely with clients, product management and software development teams to deliver solutions
• Transform business requirements into technology solutions using Optasia’s in-house platform
• Collaborate with clients’ various stakeholders to align IT solutions with business objectives
• Create technical artifacts such as use cases, flow diagrams, integration requirements and solution documentation
• Collaborate with internal teams (Engineering, Quality Assurance, Product Management, Business and Operations) to deliver innovative solutions
• Evaluate and prototype APIs for third-party integrations
• Work closely with Software Architecture team by identifying needs and opportunities for feature additions in Optasia platform
• Provide technical consultancy to the sales team, including giving demonstrations and assisting on RFP responses
• Demonstrate high level of technical knowledge, product understanding and communication skills

Solution Architect, Fintech

Support Engineer

• Optasia is a B2B2X financial technology platform providing scoring, decisioning, disbursement and collection across 30 countries
• Ensure highest level of system availability and performance as part of the Technical 1st-Level Support team
• Day-to-day monitoring of system, network, application and service alerts; provide first-level support on rotating shifts (24/7)
• Respond to alerts: verify, determine cause, resolve or escalate as necessary
• Record all incidents and alerts into an incident log per defined standards
• Perform health checks and quality checks to verify operational excellence
• Serve as liaison between support groups during outages and coordinate with third-party vendors
• Work with case management tools and monitoring tools; multitask and prioritise work appropriately