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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Employee Relations, particularly in complex, regulated environments across Asia and Africa, with a strong focus on risk management, compliance, and effective documentation. Capable of leading investigations, coaching stakeholders, and implementing organizational change initiatives to enhance employee relations practices.
Highest-signal resume keywords
Employee Relations LeadershipComplex Investigations ManagementCross-Functional Stakeholder EngagementData-Informed Decision-MakingCoaching and Influencing Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee RelationsInvestigation StandardsPerformance ManagementGrievance HandlingDocumentation QualityRisk ManagementM&A AssessmentPolicy ApplicationWorkforce Change ManagementCompliance Knowledge
Soft Skills
CoachingInfluencingIntegrityProfessionalismResilience
Tools & Technologies
AI DeploymentAutomation ToolsPeople Data Analysis
Industry Keywords
High-Growth EnvironmentsRegulated Business PracticesInternational Employee RelationsOrganizational ChangePeople Risk Management
About the role
Key responsibilities & impact- Act as the lead adviser on complex employee relations matters across relevant markets, including disciplinaries, grievances, investigations, performance concerns, misconduct issues, appeals, sensitive exits, and broader people risk matters.
- Partner with HR, Legal, Compliance, and business leaders to assess people risk, determine appropriate approaches, and deliver timely, fair, and well-documented outcomes.
- Support organizational change activity, including workforce change and optimization programs, operating model changes, consultation processes and communication planning and execution across relevant markets.
- Advise and coach managers and senior stakeholders on case handling, documentation quality, investigation standards, policy application, and risk-aware decision-making.
- Lead training and enablement initiatives that help leaders handle employee relations issues earlier, more confidently, and in line with company values and legal requirements.
- Conduct or guide complex investigations, ensuring processes are followed appropriately, and recommendations are clear, practical, and defensible.
- Partner with the Operations team to identify, design and deploy AI and automation to improve process efficiency.
- Use people data, case trends, and business insight to identify risk themes, diagnose organizational issues, and recommend practical actions that improve consistency, reduce risk, and strengthen leadership decision-making.
- Lead training and enablement initiatives that help leaders handle employee relations issues earlier, more confidently, and in line with company values and legal requirements.
- Develop and continuously improve ER and people-focused frameworks, policies, templates, toolkits, and other manager resources to support consistency and scalability across markets.
- Deliver global people projects that improve employee relations capability, governance, manager effectiveness, policy consistency, and the overall employee experience.
- Ensure local practices remain aligned with employment legislation, internal policy, and Optasia's values across the markets within scope.
Requirements
What you’ll need- Significant direct experience (8+ yrs) leading delivery of ER including at a regional level with experience of business partnering preferred
- Extensive employee relations experience in international, high-growth, regulated, or complex business environments in Asia and Africa
- Experience dealing with complex M&A, assessment & integration projects
- Demonstrated capability in handling complex investigations, conduct matters, performance cases, grievances, redundancies, and other sensitive employee relations issues from initial assessment through to resolution.
- Strong experience operating across multiple countries, with practical understanding of employee relations risk, employment practices, and the need to balance consistency with local compliance
- Strong knowledge of employee relations risk, process discipline, and the importance of clear documentation, consistency, and defensible decision-making.
- Data-informed, pragmatic, and business-oriented approach to solving people risk and workplace issues
- Proven ability to build effective working relationships with senior leaders and cross-functional stakeholders including Legal, Compliance
- Strong coaching and influencing skills, with the ability to challenge constructively and raise the quality of people decisions.
- High levels of integrity, professionalism, discretion, and resilience when dealing with complex or high-pressure situations.
- Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.
Benefits
Comp & perks- Flexible remote working
- Competitive remuneration package
- Extra day off on your birthday
- Performance-based bonus scheme
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart