OpenRouter

Chief Marketing Officer

• Own self-serve revenue growth: build and run the marketing engine that reaches developers at scale, moves them from first touch to signup, first credit purchase, and expanding usage.
• Plan and buy paid media across channels developers respect: search, social, newsletter and podcast/creator sponsorships, audio, OOH, and event sponsorships, spanning awareness and direct response. You own the budget and the agency/vendor bench.
• Own the AEO/SEO roadmap for openrouter.ai: classic organic search plus answer-engine visibility, executing with content, engineering, and outside specialists.
• Run conversion optimization on key pages and flows (homepage, model pages, pricing, signup, credit purchase) in partnership with product and engineering, on a standing experimentation cadence.
• Own measurement for all paid activity: attribution design, incrementality and holdout testing, channel reporting, and the quarterly forecasting and planning cycle for the paid budget.
• Support enterprise demand gen as an execution and thought partner: MQL/MQA generation programs and the measurement connecting marketing touches to pipeline.

Director, Growth Marketing

Account Executive

• Own the complete sales cycle from prospecting to close, focusing on new business acquisition and quota attainment.
• Build and maintain a robust pipeline based on strong inbound interest for our product
• Conduct outbound prospecting and cultivate strong relationships with startups and enterprises using our self-serve platform, supporting them to scale usage across their organization.
• Deliver compelling technical demonstrations and presentations to prospects ranging from individual developers, founders and C-suite executives.
• Take a consultative approach to understand customer needs, identify pain points, and tailor solutions that demonstrate measurable business impact.
• Gather competitive intelligence and enterprise customer requirements to inform product development and go-to-market strategy.
• Develop relationships with key ecosystem partners, industry organizations, and channels to create systematic access to qualified prospects.
• Contribute to building repeatable sales processes, playbooks, and best practices as we scale the sales organization.
• Work closely with marketing, product, engineering and customer success teams to optimize the customer journey and drive growth.

AI Engineer

• Build internal agentic workflows end-to-end on OpenRouter, from prototype to production, that automate support and GTM operations
• Integrate our systems with the tools the company runs on, and steadily replace those tools where it makes sense to
• Own the reliability of what you ship: evals, guardrails, and monitoring, so automation is trustworthy rather than flashy
• Drive measurable impact — deflect support volume, accelerate GTM motions, cut manual toil — and prove it with data
• Work directly with support, GTM, and engineering to find the highest-leverage workflows to automate next
• Iterate on real usage: ship, measure, improve

Applied AI Engineer

Research Scientist

• Own and pursue a research agenda focused on LLM evaluation, model quality, routing optimization, and AI usage patterns, contributing original insights that advance the field.
• Design novel evaluation frameworks and benchmarks that go beyond standard leaderboards, using real-world generation data to capture how models actually perform across tasks and contexts.
• Conduct large-scale empirical studies on LLM behavior: how models compare across providers, how performance changes over time, and how usage patterns reveal strengths and weaknesses.
• Develop the statistical and mathematical foundations behind our routing systems, building the models and heuristics that power intelligent provider and model selection.
• Identify opportunities to apply research findings to feed back into OpenRouter's product and platform.
• Collaborate with external researchers, model providers, and the open-source community to advance shared understanding of LLM capabilities and limitations.
• Work with product and engineering teams to translate research findings into improvements to OpenRouter's platform, without being constrained to a shipping cadence.

Product Manager

• Own the enterprise roadmap end to end
• Partner directly with Fortune 100 design partners
• Build the core enterprise platform
• Identify opportunities to differentiate OpenRouter for the enterprise
• Drive land-and-expand
• Be the voice of the enterprise customer internally
• Partner cross-functionally with engineering, design, sales, security, and customer success
• Raise the bar on craft

Enterprise Product Manager

General Counsel

• Serve as a trusted advisor to the CEO, COO, executive team, and Board
• Help leadership identify, prioritize, and manage legal, regulatory, and business risk
• Build the legal function from the ground up
• Manage outside counsel and legal teams

Customer Success Manager

• Drive adoption, unlock outcomes and value, and lead inference growth.
• You will be the bridge between complex technical systems, clear business outcomes and commercial growth.
• You need to get into the weeds of what customers are building. Whether it’s an AI agent or a coding tool, you’ll create the plan that helps them use OpenRouter to its full potential.
• You are responsible for keeping our customers around and helping them grow. You’ll lead the commercial talks and find ways to expand their usage across different product lines.
• One hour you’ll be presenting an ROI analysis to a CTO; the next, you’ll be diving into API documentation to help a lead engineer optimize their model routing.
• Define and track "Success Criteria" for every customer. You will turn abstract AI goals into concrete ROI metrics, ensuring OpenRouter is a mission-critical partner and an important part of their AI strategy.
• Act as the data focused voice of the customer for our GTM, Product and Engineering teams, distilling learnings and friction points into roadmap priorities.

• Own the scaled success motion for OpenRouter’s startup and scaled customer portfolio.
• Partner cross-functionally to iterate and refine the operating system for startup activation, retention, growth, and Enterprise conversion.
• Create and refine the workflows, dashboards, alerts, and playbooks that help the team understand which startups need attention, why they need it, and what action should happen next.
• Turn manual customer success and program operations work into repeatable systems.
• Own the start-up inbox, day-to-day program communications, and portfolio health across the startup segment.
• Build scaled intervention workflows for customers showing risk signals.
• Create activation paths that help startups reach first value quickly and understand how to use OpenRouter effectively.
• Partner with Sales to surface startups ready for Enterprise conversion, higher usage commitments, premium support, compliance, observability, throughput, or strategic partnership.
• Work across GTM to expand distribution, improve onboarding and activation, and connect the startup program to broader growth initiatives.
• Use AI-native tools and automation to reduce manual work across onboarding, follow-up, risk detection, expansion identification, reporting, and feedback capture.
• Define what “healthy” looks like for startup customers.
• Segment the portfolio into cohorts.
• Create the operating cadence for reviewing startup portfolio health.
• Help evolve OpenRouter’s startup program into a scalable growth engine.
• Improve the application, approval, onboarding, activation, communication, and follow-up experience.
• Build rubrics and workflows that identify high-potential AI-native startups and route them into the right journey.
• Ensure approved startups get value quickly and have clear paths to scale.
• Continuously improve how the program runs by streamlining processes and creating better experiences for founders, partners, and internal teams alike.
• Turn startup customer, founder, and partner interactions into structured product signal.
• Capture and synthesize feedback across onboarding friction, model availability, routing behavior, latency, reliability, pricing, documentation gaps, integration blockers, and developer experience.
• Surface patterns to Product and Engineering based on frequency, customer severity, growth potential, and revenue impact.

Scaled Customer Success Manager, Startups

Engineer

• Lead technical onboarding for new customers after contract close, helping them move from kickoff to production usage.
• Partner with Customer Success Managers and Account Executives to define success plans, implementation milestones, and technical adoption goals.
• Help customers integrate OpenRouter into their applications, workflows, infrastructure, and developer environments.
• Troubleshoot API, SDK, model selection, routing, latency, reliability, and deployment issues.
• Create implementation guides, reference architectures, code examples, and reusable playbooks for common customer patterns.
• Work with customers to understand their AI use cases, application architecture, traffic patterns, and inference goals.
• Recommend model, provider, routing, fallback, caching, and cost-optimization strategies based on customer needs.
• Analyze usage patterns to identify opportunities to increase adoption, improve reliability, reduce cost, or expand into new workloads.
• Help customers evaluate models and providers across quality, latency, cost, reliability, privacy, and scale requirements.
• Drive customers from initial API usage to broader production deployment across teams and applications.
• Build strong technical relationships with customer developers, engineering leaders, AI teams, and platform teams.
• Run technical working sessions, integration reviews, architecture discussions, and developer enablement sessions.
• Act as a trusted technical advisor for customers building AI-native products, agents, internal tools, and production LLM workflows.
• Translate complex technical concepts into practical guidance for developers and business stakeholders.
• Advocate for developer needs internally and help improve the customer implementation experience.
• Partner closely with Customer Success to improve retention, adoption, customer health, and expansion.
• Collaborate with Sales on technical expansion opportunities and strategic account growth.
• Work with Product and Engineering to surface customer feedback, feature requests, integration blockers, and product gaps.
• Contribute to internal knowledge bases, customer playbooks, onboarding materials, and best practices.
• Help define what excellent post-sales technical engagement looks like at OpenRouter.

Forward Deployed Engineer

• Prospect and Generate Leads: Identify and target enterprise-level prospects in industries such as tech, finance, healthcare, and e-commerce. Leverage tools like LinkedIn, CRM systems (e.g., Salesforce), and industry events to build a robust pipeline
• Build Strategic Relationships: Engage with C-level executives, CTOs, and AI decision-makers to understand their pain points and tailor OpenRouter solutions to meet their needs.
• Drive Sales Cycles: Manage the full sales process from initial outreach to contract negotiation and closing, including demos, proposals, and ROI analyses.
• Collaborate Cross-Functionally: Work closely with product, engineering, and customer success teams to ensure seamless implementation and customer satisfaction post-sale.
• Achieve Targets: Meet or exceed quarterly and annual revenue quotas, with a focus on multi-year contracts and upsell opportunities.
• Market Intelligence: Stay abreast of AI trends, competitive landscapes, and regulatory changes to inform sales strategies and provide feedback to the product team.
• Travel: Attend industry conferences, client meetings, and networking events (up to 30% travel required).