OpenAI

Growth – B2B/B2C Funnel Optimization

OpenAI

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, New York

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Salary

💰 $265,000 per year

Job Level

SeniorLead

About the role

  • Design, launch, and optimize global paid and organic acquisition campaigns across channels (search, social, referral, influencer, programmatic), balancing efforts across B2B and B2C segments
  • Build and monitor full-funnel dashboards (awareness → sign-up → activation → paid conversion → retention/LTV) to surface bottlenecks and guide prioritization
  • Own hypothesis generation, experiment design, execution, and iteration to optimize retention, expansion, and monetization
  • Partner with data science, product, and engineering to build scalable growth tooling, attribution models, and experimentation infrastructure
  • Develop AI-native workflows and processes to help the broader growth team adopt full-funnel thinking and rigorous measurement
  • Make tradeoff decisions between investing in B2C vs B2B growth channels based on marginal ROI, market dynamics, and capacity constraints
  • Identify and close funnel leaks across acquisition, onboarding, activation, and long-term retention by designing cross-surface user journeys and dynamic lifecycle messaging
  • Lead cross-functional "growth sprints" to test pricing, packaging, paywall, and conversion flows, coordinating design, PM, and engineering to maximize learning velocity
  • Define and scale growth primitives (e.g., referral systems, viral loops, upsell triggers, sales handoff workflows) that can be reused across segments and geographies

Requirements

  • 8+ years in growth roles, ideally with experience scaling both consumer and enterprise offerings
  • Proven track record running and scaling full-funnel growth programs with strong ROI and impact
  • Deep analytical skills: comfortable with funnel modeling, segmentation, cohort analysis, and experimentation design
  • Experience working with data/experimentation platforms (e.g. A/B testing, attribution systems)
  • Strong cross-functional collaboration with product, engineering, design, and analytics teams
  • Hands-on experience instrumenting growth stacks (tracking, events, CRM/lifecycle systems) to enable granular measurement across B2B and B2C funnels
  • Ability to context-switch between strategic modeling (market sizing, marginal ROI) and tactical execution (channel-level ops, creative/value prop testing, funnel QA)
  • Experience designing, launching, and optimizing global paid and organic acquisition campaigns across channels
  • Experience building and monitoring full-funnel dashboards (awareness → sign-up → activation → paid conversion → retention/LTV)
  • Ability to own initiatives end-to-end from ideation and creative development to deployment, measurement, and iteration
  • Willingness and ability to be based in San Francisco, CA or New York, NY and work from a US office three days per week; relocation assistance offered
  • Immigration and sponsorship support may be provided to new employees based on unique circumstances
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