Onward Search

AI Operations Lead

Onward Search

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $90,000 - $120,000 per year

Job Level

Senior

About the role

  • Partner with sales and recruiting leaders to spot high-impact opportunities for AI
  • Rapidly test and prototype solutions using low-code/no-code tools and GPT-based workflows
  • Evaluate third-party HR tech and sales platforms (CRM, ATS, sourcing, automation, and analytics tools) alongside AI-first vendors and make clear build vs. buy recommendations
  • Lead tool rollouts, including training, adoption, and change management
  • Continually assess and streamline current processes to increase efficiency as new tools are introduced
  • Translate business needs into clear requirements and manage delivery with internal/external teams
  • Track ROI and adoption to prove business impact
  • Build playbooks and scale successful AI use cases across other business units
  • Drive measurable improvement in sales and recruiting KPIs and deliver tangible financial outcomes

Requirements

  • 5+ years of experience in sales/recruiting operations, product management, or applied AI/automation roles
  • Deep understanding of sales and recruiting workflows — you can “speak the language” of pipelines, outreach, and placements
  • Hands-on with AI/automation tools (custom GPTs, Clay, Lovable, Zapier, or similar)
  • Experience evaluating/implementing HR tech or sales platforms (ATS, CRM, sourcing, analytics)
  • Strong communication skills — able to explain AI concepts to non-technical users and build trust with business leaders
  • Product mindset: able to define requirements, prioritize, and manage vendor or internal delivery teams
  • Entrepreneurial streak and passion for AI — comfortable testing, iterating, and scaling what works
  • Proven track record of driving measurable impact through technology adoption
  • Applicants must be at least 18 years old to apply
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