Onto Innovation

Program Manager

• Lead the planning, execution, and delivery of large-scale IT programs and projects
• Develop and maintain program governance frameworks, processes, and best practices
• Partner with IT and business stakeholders to define project scope, objectives, and success criteria
• Manage project budgets, timelines, and resources to ensure on-time, on-budget delivery
• Identify and mitigate risks, issues, and dependencies across programs
• Provide regular status reporting and executive-level updates on program health and progress
• Drive continuous improvement in project management methodologies and tools
• Coordinate with vendors and partners to ensure successful delivery of solutions
• Support change management and communication strategies for major initiatives
• Oversee program documentation, compliance, and audit readiness
• Facilitate IT leadership and Team meetings, including agenda setting, follow-ups, and action tracking
• Oversee IT governance processes, including budget planning, resource allocation, and performance metrics

Senior Director of Program Management

• The NPI Project Manager is a key member Product Life Cycle (PLC) team.
• Deliver product service as a key value differentiator by driving Design for Serviceability (DFS) during new product development.
• Have impact on overall customer satisfaction and service gross margins.
• Have deep understanding of the Semiconductor family of products, tools, and platforms.
• Clearly articulate requirements and define product support plans.
• Own and be principal driver for DFS with attention to overall product reliability and cost of service.
• Own identifying Voice of Business, gathering requirements from various service teams to drive design improvements for serviceability, both hardware and software.
• Own working with and driving cross functional PLC members from Engineering (HW & SW), Manufacturing, Technical Product Support (TPS) during product design and development.
• Own defining and delivering Field Replaceable Units, tooling (HW & SW) diagnostics, and product technical certification, inclusive of training TPS and Field Service engineers.
• Review Engineering documentation and draft service operating procedures and checklists.
• Work on Continuous Improvement Projects to address product reliability issues, optimize Install & Warranty costs and overall product Cost of Service.
• Include ownership of Out of Box Quality process, Change Control Board process.
• Travel to support field activities like New Product install/support and lend support to TPS and Ramp teams as required. Travel up to 25% of the time.
• Work on any other tasks, duties or projects as assigned by management.

Senior Program Manager

Support Engineer

• Provide expert level hardware support of installation base through escalation process for Onto Innovation tools via remote support or at customer sites
• Develop and effectively communicate with internal and external customers on plans of action and results
• Drive improvement in the support structure of existing products with documentation revision and development, feedback of quality issues discovered in the field to design engineers
• Provide on the job training to Field Service Engineers
• Provide Field Service input to New Product Development through design reviews and testing
• Provide support of documentation development and qualification criteria during New Product Introduction
• Provide occasional support of field service activities in a field service engineer capacity
• Must be able to remain in a stationary position for lengthy periods of time
• Constantly positions self to access serviceable areas in a cleanroom environment
• Frequently moves components or diagnostic equipment weighing up to 50 pounds in a cleanroom environment

Senior Director of Program Management

Senior Program Manager

Technical Support Engineer 3