Account Executive
The Channel Company
Call Center Sales Supervisor
OneTouch Direct
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
JuniorMid-Level
About the role
- Drive sales while ensuring customers feel valued and heard.
- Lead a dedicated sales team with enthusiasm, providing support and encouragement to help them reach their full potential.
- Keep a close eye on sales metrics and work together with your team to create exciting strategies that boost performance.
- Conduct uplifting performance reviews, offering positive feedback and identifying areas for growth.
- Organize engaging training sessions that enhance product knowledge and sharpen sales skills.
- Be the go-to person for any customer escalations, turning challenges into delightful resolutions.
- Collaborate with management to refine sales processes and continually improve operations.
Requirements
- A bachelor's degree or equivalent experience.
- At least 2 years of experience in a sales-focused call center supervisory role.
- A proven knack for leading and motivating a fantastic sales team.
- Great communication and people skills – you can connect with anyone!
- Strong analytical abilities to help us understand our data better.
- A positive attitude that thrives in a fast-paced, results-oriented environment.
- Familiarity with CRM software and Microsoft Office Suite – a tech-savvy superstar!
