OneOncology

Certified Medical Assistant

• Providing clinical support to ensure the efficient operation of the East Brunswick location.
• Supporting doctors and patients through a variety of tasks related to patient care management.
• Taking and recording vital signs and EKGs.
• Preparing patients for examinations.
• Obtaining and updating patient medication lists and giving injections.
• Authorizing prescription refills as directed by physicians.
• EMR, rooming patients, clerical work, if needed.
• Willing to travel to other locations.

General

• Perform high-quality ultrasound exams and corresponding reports of the patient’s anatomy
• Explain the procedure and assist patients with transferring to the ultrasound table
• Operate and adjust ultrasound equipment for quality images
• Report any malfunctioning equipment to management in a timely manner

Ultrasonographer

Medical Assistant

• Remain with physician at all times in the exam room unless asked to step out or sent to schedule a study.
• Assist the doctor in all aspects of the patient’s initial consultation, and Weekly status checks
• Routine follow-up examinations
• Any emergency visits that are needed.
• Schedule and follow-up on all diagnostic studies that are ordered including proper documentation and obtaining physicians signature on test result.
• Responsible for acquiring results and notifying Physician of results on all interim reports.
• Draws blood for various lab tests that are sent out.
• Follow up on results of lab.
• Document medications the patients are currently taking, and document any new medications prescribed by our physicians while under our care. This includes the name of the medication, dose and amount prescribed, physician prescribing, instructions, date and nurse’s initials.
• Documentation of any samples given to patient.
• Responsible for charting patient’s vital signs, initial weight, and all follow-up weights.
• Responsible for obtaining all signed permission slips for patients who are radioactive prostate seed implants only.
• Verify the allergy sticker is complete.
• Assist or perform cathing of patients for various simulations.
• Responsible for reporting or verifying all patient problems as reported.
• Maintain HIPAA rules and regulations as it applies to patient privacy.
• Maintain open communication with front desk, Nursing staff, etc. as it applies to: Patient add-ons Patients on treatment breaks Changes in treatment plan.

Front Desk

• Provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
• Creates a positive and professional first impression of the practice and to show the patients a “we care” attitude.
• Schedules appointments and assists with scheduling any additional testing directed by the physician.
• Ensures all required patient paperwork is compiled for that day’s appointments.
• Collects co-pays and past balances at check-in and enters them into the batch for the day in Practice Management.
• Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
• Scans the patient’s driver’s license and insurance card(s) front and back into Ntierprise.
• Ensures all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.
• Reconciles payment batches at the end of every day and turns them in to the Site Manager.
• Schedules follow-up procedures and coordinates any local ASC cases.
• Assists patients with the completion of the Phreesia registration system.
• Travels to other sites within a reasonable geographic region as required.

Front Desk Receptionist

Analyst

• Architects and implements technical projects in alignment with practice goals.
• Provide all IT support for the practice.
• Responds to and resolves requests for assistance with computer systems and provides superior customer support (“white glove”) experiences for users.
• Improve practice IT department processes and procedures.
• Ensures service support processes, procedures, SLA’s, performance metrics, and service quality align with and exceed practice expectations.
• Provides technical support for clinical technology projects, including but not limited to opening of new clinic locations, etc.
• Documents system configurations, procedures, and support activities.
• Provides guidance & mentorship for Tech support staff.
• Collaborate with practice leaders to communicate system updates and ensure IT standards align with needs & expectations.

Tech Analyst III

Business Operations

• Help coordinate the day-to-day execution of all RCM functions
• Work with the Chief Revenue Officer (“CRO”) and other RCM Vice Presidents to optimize performance
• Ensure proactive communication with practices
• Manage risks and issues along with the overall OO RCM team
• Drive development, production, and communication of KPI’s and metrics across the RCM platform
• Develop, monitor, improve, and communicate KPIs
• Coordinate internal RCM team operations
• Oversee specialty-specific workflows such as Oncology, Urology, and Surgery
• Collaborate closely with finance, clinical operations, IT, compliance, and managed care teams
• Ensure adherence to CMS, OIG, HIPAA, and payer specific regulations

VP, RCM Business Operations

Medical Billing and Coding

• This position is responsible for auditing physician documentation for appropriate coding compliance and reporting this information back to management
• Assist with medical record review to ensure appropriate compliance
• Review and analyze patient medical records, provider documentation, and treatment regimens
• Assign accurate ICD-10-CM, CPT, and HCPCS Level II codes for oncology-related services
• Ensure compliance with CMS, OIG, and payer-specific guidelines
• Identify documentation deficiencies and collaborate with providers for clarification
• Assist with EMR implementation as requested by management
• Maintain compliance with HIPAA and patient confidentiality standards