Product Design Lead
Fi
Job Level
Senior
Tech Stack
Cloud
About the role
- Design outstanding landing pages, order and upselling/cross-selling flows, campaign concepts, and visual designs for the one.com brand
- Transform complex concepts into simple, user-friendly experiences, prototypes, customer journeys, and value propositions
- Use market and user research methods (interviews, surveys, usability tests, A/B tests, heatmaps) to test and refine ideas before and after implementation
- Be measured on the success of designs (e-commerce metrics) rather than output
- Collaborate closely with marketing, product, UX and design, and development teams
- Act as a sparring partner to other designers and inspire the organisation with insights and prototypes
- Engage stakeholders from research and strategy through design and implementation
Requirements
- 5+ years of experience in e-commerce, digital commerce, marketing, or agency settings
- Degree in New Media Design, Visual Communication, Product Design, UX Design, or similar
- Strong digital commerce-focused design portfolio with a mobile-first mindset, expertise designing for mobile and desktop
- Ability to conduct data analysis, market, and user research to identify best practices and shape hypotheses
- Ability to translate user needs and business goals into clear, effective design
- Skilled in user research, data analysis, customer journeys, and persona creation
- Experience with tools like Maze, HotJar, Dovetail, Mixpanel, and Google Analytics
- Advocate for user testing, customer centricity, and evidence-based design decisions
- Comfortable collaborating across teams – from concept and ideation to implementation
- Effective in managing stakeholders; engage and involve them from research to implementation
- Proficient in Figma and Adobe Creative Cloud
- Familiar with working in Agile/Scrum teams and using design systems
- High attention to detail and strong visual aesthetics
- Provide and receive honest, valuable feedback; curious, collaborative, and creative problem solver
- Passion for beautiful, minimalist design and creating meaningful user experiences
- Confident in craft, open to feedback, thrive in a fast-moving, team-oriented environment
