OLLY PBC

Senior Associate Customer Business Manager – Specialty

OLLY PBC

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $85,000 - $105,000 per year

Job Level

Senior

About the role

  • Manage and grow relationships with assigned Specialty customers; serve as primary day-to-day contact.
  • Partner with Sales Leads to develop and execute Annual Business Plans that drive profitable growth and align with brand strategies.
  • Identify new Specialty customer opportunities.
  • Negotiate trade terms and promotional plans within established financial guidelines.
  • Collaborate with brokers and cross-functional teams to deliver on sales, distribution, and promotional goals.
  • Lead full item management, including new item launches, speed-to-shelf tracking, and lifecycle management.
  • Build selling materials and story-driven presentations for customer meetings and line reviews.
  • Analyze customer/shopper insights and syndicated data to provide actionable recommendations across the 4Ps (Product, Price, Placement, Promotion).
  • Support accurate forecasting through item-level data pulls and insights.
  • Monitor competitive activity and category trends to inform tactical and mid-term strategies.
  • Work closely with marketing, supply chain, finance, and analytics teams to ensure seamless execution of business plans.
  • Partner with brokers to align on goals and deliver results.

Requirements

  • Experience: 2-5+ years of CPG sales, analytics or CATMAN
  • Strategic Thinking & Insights: Ability to turn data into actionable growth strategies.
  • Account Management & Organization: Strong project leadership and ability to manage multiple priorities.
  • Negotiation & Relationships: Proven skill in building partnerships and driving results with retail partners.
  • Communication & Presentation: Clear, persuasive verbal and written communication with strong presentation skills.
  • Execution & Results: Detail-oriented, deadline-driven, and committed to follow-through.
  • Collaboration & Adaptability: Effective working cross-functionally and independently in dynamic environments.
  • Technical Skills: Proficient in PowerPoint, Excel, and syndicated data tools (Nielsen, IRI, Numerator, Luminate).
  • Passion & Drive: Energized by building transformational brands and contributing as a dedicated team player.
  • Live our team values: BE YOURSELF, BE DISRUPTIVE, BE PASSIONATE, BE SUPPORTIVE, and MAKE LIFE BETTER for customers, partners, and teammates every day.
Benefits
  • 100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance
  • 4 weeks PTO + paid holidays + 12 Mental Health Days per year
  • 100% Paid parental leave, Fertility + Adoption Benefits
  • Annual Bonus
  • 401(k) plan with Employer Match
  • Hybrid Work + Wellness + Cell Phone Stipends
  • Free product
  • And much more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CPG salesanalyticsCATMANstrategic thinkingdata analysisproject leadershipnegotiationaccount managementforecastingitem management
Soft skills
communicationpresentationcollaborationadaptabilitydetail-orienteddeadline-drivenrelationship buildingorganizational skillsproblem-solvingteam player
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